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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70284 Views
  • 16 replies
  • 37 likes
  • 70284 Views
  • 16 replies
  • 37 likes

Superuser Contribution Trying to use same debit card to pay for premium for a different account

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

  • Visitor
  • Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account
  • MihailY
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t sign in using my google.

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in through the website on safari though, it has no problem l...

  • Visitor
  • Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in throu...
  • Kiril
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Playlist 100 songs on Apple watch

Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?

  • Casual Listener
  • Hi, I'm now able to download 100 songs per playlist on my Apple Watch, instead of 50. I can't find any news on this, does anyone have more info on this?
  • 598 Views
  • 0 replies
  • 0 likes
  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution [“something went wrong”] can’t access my profile on mobile

 PlanFree/Premium CountryHungaryDevice(iPhone 11 pro) There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I logged off then logged back on and it didnt make a difference, i also reinstall...

B8EAC529-0BF8-4C13-B817-7D7B24D23C8F.png
  • Casual Listener
  •   Plan Free/Premium   Country Hungary Device (iPhone 11 pro)   There is an error when i try to access my profile on mobile. When i try it comes up "Sorry, something went wrong." I ...
  • Eni
  • Moderator
  • 9161 Views
  • 19 replies
  • 0 likes
  • 9161 Views
  • 19 replies
  • 0 likes

Superuser Contribution Lyrics sharing is cut off

When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and redownloading the app, updating the app, I even finall...

  • Newbie
  • When I try to share lyrics, the song title is cut off at the top and bottom of the letters, so you can only see the middle of the letters. I’ve tried everything. Restarting my phone, deleting and red...
  • Eni
  • Moderator
  • 595 Views
  • 2 replies
  • 0 likes
  • 595 Views
  • 2 replies
  • 0 likes

Crossfade for Apple Watch

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue has been brought up before and it did not receive e...

  • Newbie
  • Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue ...
  • 593 Views
  • 0 replies
  • 10 likes
  • 593 Views
  • 0 replies
  • 10 likes

Superuser Contribution First song keeps repeating in custom playlist

PlanFreeCountryAustraliaDeviceiPad Pro 2nd Gen 2020Operating SystemiOS 16My Question or IssueI’ve had Spotify for a few years but I’ve started to get this issue around a week ago. Whenever I try to listen to my custom playlist the first few songs rep...

  • Visitor
  • Plan Free Country Australia Device iPad Pro 2nd Gen 2020 Operating System iOS 16 My Question or Issue I’ve had Spotify for a few years but I’ve started to get this issue around a week ago....
  • Alex
  • Spotify Legend
  • 891 Views
  • 1 replies
  • 0 likes
  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 i...

  • Newbie
  • When using the Spotify app volume can only increase in steps of 5 so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10. basically leaving 3 volumes available on the speaker...
  • OscarDC
  • Moderator
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song timer quits when I’m viewing full lyrics on my iPad first gen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Sabbath

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

  • Visitor
  • There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq
  • Alex
  • Spotify Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

How to reinstall spotify on ipod touch 3rd generation

PlanPremiumDevice(iPod touch, 3rd generation)Operating System(iOS) My Question or IssueHi,I was using Spotify up until last month (i.e. February 2021) on my iPod Touch 3rd Generation. I could play all the music without any problem. However, suddenly ...

  • Regular
  • Plan Premium Device (iPod touch, 3rd generation) Operating System (iOS)   My Question or Issue Hi, I was using Spotify up until last month (i.e. February 2021) on my iPod Touch 3rd Gene...
  • jessuckapow
  • Casual Listener
  • 3730 Views
  • 5 replies
  • 0 likes
  • compatibility
    installing old versions
    ipod touch
  • 3730 Views
  • 5 replies
  • 0 likes

Premium Abo for Pensioners over 70

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Local Files not working in playlist iOS

PlanPremiumDeviceiPhone XsOperating SystemWindows 10 Heya!So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music not present on Spotify and I've had it on my pc and on my phone with no is...

  • Regular
  • Plan Premium Device iPhone Xs Operating System Windows 10   Heya! So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music ...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Spotify BMW ConnectedDrive option not showing in iOS

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart. PlanPremiumCountryPortugal DeviceiPhone 14 pro Operating SystemiOS 16.1

  • Newbie
  • I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart.         Plan Premium Country Port...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Progress bar freezes when viewing lyrics

Device: iPhone, Macbook, iPad.The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but freezes (as if paused) at the moment you go full scree...

  • Regular
  • Device: iPhone, Macbook, iPad. The majority of the time, the progress bar of the song freezes/glitches when viewing lyrics in full screen. It resumes progress when you come out of full screen, but...
  • MihailY
  • Moderator
  • 611 Views
  • 5 replies
  • 1 likes
  • 611 Views
  • 5 replies
  • 1 likes

Superuser Contribution Group Session not working correctly

PlanPremium FamilyCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueI am unable to join my friends group session, I join the session but no music plays and when I press play or skip on the song I’m playing it leaves the session, I hav...

  • Casual Listener
  •   Plan Premium Family Country   Device iPhone 11 Operating System iOS 16   My Question or Issue I am unable to join my friends group session, I join the session but no music...
  • MihailY
  • Moderator
  • 786 Views
  • 5 replies
  • 0 likes
  • 786 Views
  • 5 replies
  • 0 likes

Spotify started to play unknown song

Hi everyone, 1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off) all sessions, removing all third party extensions (including social media) connected to...

  • Casual Listener
  • Hi everyone,   1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off)  all sessions, removin...
  • JBayudz
  • Composer
  • 511 Views
  • 5 replies
  • 0 likes
  • 511 Views
  • 5 replies
  • 0 likes

Heos 7, Spotify connect volume

Hello The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect. The volume seems to have a "life of it's own" and change itself and doesn't stay on the setting I have chosen. Same proble...

  • Newbie
  • Hello   The last few weeks I hade notice problem with adjusting volume on My Heos 7 and Heos 1 device egen using Spotify connect.  The volume seems to have a "life of it's own" and chang...
  • Maurice_Wildeman
  • Newbie
  • 961 Views
  • 4 replies
  • 1 likes
  • 961 Views
  • 4 replies
  • 1 likes