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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69361 Views
  • 16 replies
  • 37 likes
  • 69361 Views
  • 16 replies
  • 37 likes

Music Has Disapeared

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disapeared from Spotify. I tried looking for the customer...

  • Newbie
  • I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disape...
  • Taylor
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Request for comp/reimbursement for overage fees stemming from ios bug

I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m-p/667878#M2838I'm not doing this in an accusatory manne...

  • Music Fan
  • I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m...
  • Peter__
  • Community Legend
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes

Radio based on Artist very inaccurate

Hello, my radio experience is very random. This tends to happen every few songs in between. https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png Not sure how backstreet boys is related to Akon.

  • Newbie
  • Hello, my radio experience is very random. This tends to happen every few songs in between.   https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png &nbsp...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! My name showing up before artists?

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the artists name and the album. For example: Jane Doe - ...

  • Casual Listener
  • I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the a...
  • madlyhadley
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

  • Music Fan
  • I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...
  • Peter__
  • Community Legend
  • 1292 Views
  • 1 replies
  • 0 likes
  • 1292 Views
  • 1 replies
  • 0 likes

Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

  • Casual Listener
  • Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.
  • Joe
  • Community Legend
  • 488 Views
  • 5 replies
  • 0 likes
  • 488 Views
  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

  • Community Legend
  • On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...
  • Joe
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • alternative albums
    alternative releases
  • 867 Views
  • 1 replies
  • 0 likes

play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

  • Casual Listener
  • hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it
  • Joe
  • Community Legend
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

  • Newbie
  • I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...
  • Joe
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

  • Casual Listener
  • Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...
  • elie1988
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

  • Casual Listener
  • Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...
  • Joe
  • Community Legend
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

  • Newbie
  • I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T
  • karllark
  • Regular
  • 4826 Views
  • 2 replies
  • 2 likes
  • 4826 Views
  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

  • Newbie
  • Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...
  • Adam
  • Roadie
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

  • Casual Listener
  • spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...
  • Joe
  • Community Legend
  • 1173 Views
  • 7 replies
  • 0 likes
  • 1173 Views
  • 7 replies
  • 0 likes

Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

  • Regular
  • Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...
  • Joe
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Premium account problem

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

  • Casual Listener
  • I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

radio statio

New to Spotify - how do u remove a radio station from iPhone?

  • Newbie
  • New to Spotify - how do u remove a radio station from iPhone?
  • Spaceboy88
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Re: Slow and sometimes not playing on Mac/iPad/iPhone every evening

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have the problem on both iPad Air and iPad Mini w/Retin...

  • Roadie
  • I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have...
  • Spaceboy88
  • Roadie
  • 367 Views
  • 4 replies
  • 0 likes
  • 367 Views
  • 4 replies
  • 0 likes

Sync a playlist

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have tried to sync it big it stops when 25 titles are dow...

  • Newbie
  • Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have t...
  • Spaceboy88
  • Roadie
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes