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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68584 Views
  • 16 replies
  • 37 likes
  • 68584 Views
  • 16 replies
  • 37 likes

Songs not syncing!

Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the thing move without me touch it lol

  • Newbie
  • Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the ...
  • MichaelJerzak
  • Composer
  • 1548 Views
  • 1 replies
  • 0 likes
  • information
    Playlists
    synchronisation
  • 1548 Views
  • 1 replies
  • 0 likes

iPad reinstall not allowed

I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of the Spotify app?

  • Casual Listener
  • I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of t...
  • digmusic
  • Casual Listener
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Sorry. This radio station cannot be started.

I Own a Digital Distribution Company where Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based on his music it says " staion can not be created at this...

  • Newbie
  • I Own a Digital Distribution Company where  Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based...
  • Peter__
  • Community Legend
  • 2174 Views
  • 2 replies
  • 0 likes
  • 2174 Views
  • 2 replies
  • 0 likes

iPhone app is not syncing playlists to be made available offline

Hi there, For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out of the app and re-opening. It will saying 'connecting' and then...

  • Newbie
  • Hi there,   For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out o...
  • meahtenoha
  • Spotify
  • 2480 Views
  • 1 replies
  • 0 likes
  • Help
    iphone
    offline sync
    Playlists
    stops syncing
    syncing
  • 2480 Views
  • 1 replies
  • 0 likes

spotify premium on laptop

so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not choose and it continues to play that album. I have...

  • Newbie
  • so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not...
  • Joe
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Play Local File in my Iphone with FREE account

Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.

  • Casual Listener
  • Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.
  • MichaelJerzak
  • Composer
  • 664 Views
  • 3 replies
  • 0 likes
  • 664 Views
  • 3 replies
  • 0 likes

Made payment this month and it says I have premium on my phone but it says I need to upgrade.

I made a payment on 8/23 and it shows on my bank statement I made it. The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i go to listen to a song on my phone it says I need to upg...

  • Newbie
  • I made a payment on 8/23 and it shows on my bank statement I made it.  The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i...
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Crash during offline sync.

Sup?I'll get this out of the way: iPad Mini, 64g, WiFi.My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, homies. Here's what happens.1. There I am, syncing offline pl...

  • Regular
  • Sup? I'll get this out of the way: iPad Mini, 64g, WiFi. My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, ho...
  • Strawhenge
  • Regular
  • 2334 Views
  • 4 replies
  • 2 likes
  • 2334 Views
  • 4 replies
  • 2 likes

IPhone & iPad app crashes

After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use spotify,Thanks.

  • Newbie
  • After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use ...
  • Joe
  • Community Legend
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not Working on Iphone

Hi, If anyone could give me a hand with this issue it would be grand. My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium features I get the message that it is "only available for spotify premium u...

  • Casual Listener
  • Hi,   If anyone could give me a hand with this issue it would be grand.   My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium fe...
  • Joe
  • Community Legend
  • 766 Views
  • 7 replies
  • 0 likes
  • 766 Views
  • 7 replies
  • 0 likes

My Playlist have Vanished

Hi Spotify Peeps,I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads, the "playlist missing" thread does not seem to apply ...

  • Newbie
  • Hi Spotify Peeps, I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads...
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

iPhone Won't Fully Sync

I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi connections is hit-or-miss (I've confirmed the wifi is...

  • Casual Listener
  • I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi con...
  • bcaffrey12
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Problem with battery consumption / draining after update September 3rd 2013 (build 0.7.4.35)

Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger. Since the last update on Sept 3rd 2013 uses all my remaining battery power within one to three hours. Wit...

  • Casual Listener
  • Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger.   Since the last update on Sept 3rd 2013...
  • ebuise
  • Casual Listener
  • 936 Views
  • 2 replies
  • 0 likes
  • build 0.7.4.35
    iphone 5
    problem
  • 936 Views
  • 2 replies
  • 0 likes

Songs missing!

So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I know is that really blows I really enjoyed them, why...

  • Visitor
  • So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I k...
  • Peter__
  • Community Legend
  • 702 Views
  • 3 replies
  • 0 likes
  • Songs missing ios
  • 702 Views
  • 3 replies
  • 0 likes

Phone 5 only some songs working

Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5% wont. When im online there is no issue, and all the songs have been synced to...

  • Newbie
  • Hi,    Hoping someone can help...   I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Playlist sequence

Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they would synchronize up with the iPhone app. But I don't ...

  • Newbie
  • Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they w...
  • Peter__
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Setting up iphone and spotify

Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction Thanks!

  • Newbie
  • Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction 😉   Thanks!
  • Peter__
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Fully Synced Available Offline Playlist Shows Up As "Loading..." In Airplane Mode

I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date version of Spotify App 0.7.4.35 I created a playlist o...

  • Casual Listener
  • I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date ver...
  • Peter__
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Spotify 4 not working

Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using my at list offline (saved) has become part of my dai...

  • Visitor
  • Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using m...
  • user-removed
  • Not applicable
  • 572 Views
  • 3 replies
  • 0 likes
  • iOS
    not working
    Spotify 4
  • 572 Views
  • 3 replies
  • 0 likes

Music keeps cutting off

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

  • Newbie
  • when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on
  • meahtenoha
  • Spotify
  • 852 Views
  • 1 replies
  • 0 likes
  • 852 Views
  • 1 replies
  • 0 likes