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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68469 Views
  • 16 replies
  • 37 likes
  • 68469 Views
  • 16 replies
  • 37 likes

People Section in iPhone not showing anyone

Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked. Since reinstalling, I no longer see anyone listed in the *people* sectio...

  • Newbie
  • Hi Folks,   I had to reinstall Spotify.   Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked...
  • Sfboender
  • Newbie
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

New premium account, won't work on my iPhone 5

I just got spotify premium but it won't stream songs from my iphone. Please help.

  • Newbie
  • I just got spotify premium but it won't stream songs from my iphone. Please help.
  • Marco
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

iPhone lock screen stuck on album art after pausing/stopping

A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever song I was just listening to remains on the lock scre...

  • Roadie
  • A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever so...
  • bravehound
  • Newbie
  • 2069 Views
  • 3 replies
  • 0 likes
  • 2069 Views
  • 3 replies
  • 0 likes

Issues with Iphone application

I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?

  • Regular
  • I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?
  • Peter__
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

People tab in iPad app is blank

It shows all my friends on the desktop version, and on my iPhone/Android phones they are there. any ideas? withheld tried a reinstall but that didn't work...

  • Casual Listener
  • It shows all my friends on the desktop version, and on my iPhone/Android phones they are there.  any ideas? withheld tried a reinstall but that didn't work...
  • twd3lr
  • Newbie
  • 396 Views
  • 1 replies
  • 1 likes
  • 396 Views
  • 1 replies
  • 1 likes

Hollywood Undead Edited on iPhone but not PC?

So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it would do that.

  • Newbie
  • So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it wo...
  • Mast3rR3van
  • Newbie
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Nothing will load or play on the ipad

Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the internet ( that's not the problem because Netflix/...

  • Newbie
  • Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the...
  • waalkes5
  • Newbie
  • 1311 Views
  • 1 replies
  • 0 likes
  • 1311 Views
  • 1 replies
  • 0 likes

HELP

I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help

  • Newbie
  • I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help
  • Peter__
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

spotify songs jumps in 10 sec steps on iphone 5

Helloon my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it.please helpregardsmirco

  • Visitor
  • Hello on my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it. please he...
  • Hannes114
  • Newbie
  • 2236 Views
  • 1 replies
  • 0 likes
  • 2236 Views
  • 1 replies
  • 0 likes

Weird Problem with premium

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to stream. Even weirder is that I can listen and sync m...

  • Newbie
  • I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to s...
  • Goodman
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Problem with syncro

Hi!When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks

  • Newbie
  • Hi! When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!)   Someone can tell me what's the problem ?   Thanks
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Equalizer with presets !! How did he do it !?

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the beta EQ and have been able to bring up that screen, but ...

  • Newbie
  • My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the bet...
  • 501 Views
  • 0 replies
  • 0 likes
  • 501 Views
  • 0 replies
  • 0 likes

spotify premium

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

  • Newbie
  • i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer
  • Peter__
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

so confused!

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premium but cant get my tracks off my computer

  • Newbie
  • I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premiu...
  • Marco
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Sharing a track on IPad

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "share" my only choices are Facebook or Twitter! Not...

  • Casual Listener
  • Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "...
  • les9000
  • Casual Listener
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when trying to remove playlist folder

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there. I've been able to ...

  • Casual Listener
  • There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even ...
  • Nautilus
  • Regular
  • 2556 Views
  • 20 replies
  • 2 likes
  • 2556 Views
  • 20 replies
  • 2 likes

Playlists inside a playlist

Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i dont want to create them one more time, because of the ...

  • Casual Listener
  • Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i ...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

T-Mobile Germany Music Flat - also for tunigo app?

Hey! The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB). So far so good. Can anyone tell me if this also works when i do not s...

  • Newbie
  • Hey!   The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB).  ...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Playlists are GONE

I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!! I'm a Premium Member who is paid current so I'm not sure where the disconnect took place or why this happened but I need them Back! HELP

  • Casual Listener
  • I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!!  I'm a Premium Member who is paid current so I'm not sure where the disconnect took plac...
  • David
  • Spotify Legend
  • 895 Views
  • 6 replies
  • 0 likes
  • 895 Views
  • 6 replies
  • 0 likes

Spotify won't recognize my premium account on my ipod touch

I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch. Works finw on my ipad and desktop. spotify username: bleekers

  • Newbie
  • I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch.   Works finw on my ipad and desktop.   s...
  • 558 Views
  • 0 replies
  • 0 likes
  • 558 Views
  • 0 replies
  • 0 likes