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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52776 Views
  • 16 replies
  • 36 likes
  • 52776 Views
  • 16 replies
  • 36 likes

Superuser Contribution Constant skipping

What is up with the non stop skipping? Wi-Fi is good. Downgraded streaming quality. Reinstalled the app. No luck

  • Visitor
  • What is up with the non stop skipping? Wi-Fi is good. Downgraded streaming quality. Reinstalled the app. No luck 
  • Mario
  • Spotify Legend
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

Can’t Play Criminal Podcast

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 15.1.1 My Question or IssueI’m trying to listen to Criminal and it won’t work. It is a podcast. I can listen to it on apple podcasts fine, but I wanted to switch to Spotify to listen to my po...

  • Casual Listener
  • Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15.1.1   My Question or Issue I’m trying to listen to Criminal and it won’t work. It is a podcast. I can listen to it ...
  • MattSuda
  • Spotify Star
  • 741 Views
  • 2 replies
  • 0 likes
  • Playback issue
    Podcast Issues
  • 741 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Not Working Offline After Paying Yesterday ("Spotify is offline")

The payment was confirmed yesterday and the money has since been taken out of my bank account. Now I cannot play anything offline, even though it says the songs are downloaded. I uninstalled and reinstalled the app, and now it has uninstalled every s...

  • Newbie
  • The payment was confirmed yesterday and the money has since been taken out of my bank account. Now I cannot play anything offline, even though it says the songs are downloaded. I uninstalled and rein...
  • Eni
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution open.spotify link

PlanPremiumCountryUSDeviceiPhoneOperating Systemios My Question or IssueWhy won't the open.spotify link open in the app on my phone? It used to. Now it tries to open in the safari but that doesn't even work. VERY frustrating. No options to choose. Li...

  • Newbie
  • Plan Premium Country US Device iPhone Operating System ios   My Question or Issue Why won't the open.spotify link open in the app on my phone? It used to. Now it tries to open in the s...
  • CarlosE
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume cannot be controlled at all on iOS app or desktop app

PlanPremiumCountryAmericaDeviceiPhone 12 Pro MaxOperating SystemiOS 15.1.1Spotify App Version8.6.84.1353 My Question or IssueAfter disconnecting from a Sonos wifi speaker, the Spotify app never adjusts the volume. Pressing the volume buttons adjusts ...

  • Newbie
  • Plan Premium Country America Device iPhone 12 Pro Max Operating System iOS 15.1.1 Spotify App Version 8.6.84.1353   My Question or Issue After disconnecting from a Sonos wifi speaker...
  • Elena
  • Moderator
  • 2505 Views
  • 1 replies
  • 0 likes
  • 2505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to sync desktop and iPhone

PlanPremiumCountryUSADevice(iPhone 12)My Question or IssueI am trying to sync my desktop and mobile phone, but my desktop is not showing as being connected to the same network even though it is.

  • Newbie
  • Plan Premium Country USA Device (iPhone 12) My Question or Issue I am trying to sync my desktop and mobile phone, but my desktop is not showing as being connected to the same network even thou...
  • MafeG
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop web player from connecting to iOS app?

I have a fully updated iPhone SE (2020) with an updated Spotify app. When I’m at work, I prefer to listen to Spotify via the web player on my work computer. During this time, the Spotify app on my phone isn’t open, and I always keep my phone volume o...

  • Newbie
  • I have a fully updated iPhone SE (2020) with an updated Spotify app. When I’m at work, I prefer to listen to Spotify via the web player on my work computer. During this time, the Spotify app on my ph...
  • Guillermo34
  • Newbie
  • 1502 Views
  • 2 replies
  • 1 likes
  • 1502 Views
  • 2 replies
  • 1 likes

Superuser Contribution Songs disappear

I have Spotify duo and I use iPhone 12 mini, I have latest updates on everything. But in the past few days I spotted a bug in the app. I have some playlists downloaded for offline listening. And those downloaded songs along with others I don’t even l...

  • Newbie
  • I have Spotify duo and I use iPhone 12 mini, I have latest updates on everything. But in the past few days I spotted a bug in the app. I have some playlists downloaded for offline listening. And thos...
  • MafeG
  • Spotify Legend
  • 2497 Views
  • 1 replies
  • 0 likes
  • 2497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist inaccuracies

PlanPremiumCountryAustraliaDevice(iPad7 and iPhone)Operating System(iOS 15) My Question or IssuePlaylists do are not playing accurately, active track (in the left corner) is NOT the track shown in green in the playlist, as per screenshot, this has be...

  • Casual Listener
  • Plan Premium Country Australia Device (iPad7 and iPhone) Operating System (iOS 15)   My Question or Issue Playlists do are not playing accurately, active track (in the left corner) is ...
  • Welches11
  • Newbie
  • 352 Views
  • 2 replies
  • 0 likes
  • 352 Views
  • 2 replies
  • 0 likes

Superuser Contribution iPhone Mini app not working

PlanPremiumUS DeviceiPhone 13 miniOperating SystemiOS 15.1.1 My Question or IssueWhen I try to log in it says, "Something went wrong. Try again." I got a new iPhone yesterday and have been unable to log into my account on my phone (it works fine on m...

  • Casual Listener
  • Plan Premium US   Device iPhone 13 mini Operating System iOS 15.1.1   My Question or Issue When I try to log in it says, "Something went wrong. Try again."   I got a new iP...
  • MafeG
  • Spotify Legend
  • 630 Views
  • 3 replies
  • 0 likes
  • 630 Views
  • 3 replies
  • 0 likes

Superuser Contribution Weird Video is in my Wrapped 2021 Playlist?

Hi, I have a weird video in a language I do not speak nor understand, in my playlist.I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this weird ass video.   Does someone has a solution?

DC15F81C-8AB6-4177-95A6-BB0B5FA686CC.png
  • Newbie
  • Hi,   I have a weird video in a language I do not speak nor understand, in my playlist. I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this...
  • CarlosE
  • Moderator
  • 1059 Views
  • 5 replies
  • 7 likes
  • 1059 Views
  • 5 replies
  • 7 likes

Superuser Contribution Error downloading because of storage

PlanPremiumCountryMorocco DeviceiPhone 8 Plus Operating SystemIOS 15 My Question or IssueI’m having an issue with downloading songs on Spotify to play them on offline mode.It keeps telling me : “Downloading has stopped because there’s no space left o...

  • Newbie
  • Plan Premium Country Morocco    Device iPhone 8 Plus   Operating System IOS 15   My Question or Issue I’m having an issue with downloading songs on Spotify to play t...
  • CarlosE
  • Moderator
  • 792 Views
  • 1 replies
  • 0 likes
  • 792 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re-opened issue: 15 second rewind/forward function broken on lock screen (Dec 2021)

PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My Question or IssueI've had this issue for at least 3 months now. When listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY at the lock screen - every single tim...

  • Newbie
  • Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1)   My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...
  • Eni
  • Moderator
  • 5572 Views
  • 1 replies
  • 0 likes
  • Bug iOS
    Bug iPhone
    ongoing issue
    Ongoing Issues
  • 5572 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you see visuals on songs?

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was a IPhone 6s. I am currently using an IPhone 8. App...

  • Newbie
  • Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was...
  • CarlosE
  • Moderator
  • 15736 Views
  • 7 replies
  • 1 likes
  • 15736 Views
  • 7 replies
  • 1 likes

Superuser Contribution Recently played not updating

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? DeviceiPhone and iPad, latest OS

  • Regular
  • Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3).   Anyone else?  Any suggestions?     ...
  • user-removed
  • Not applicable
  • 445 Views
  • 2 replies
  • 2 likes
  • 445 Views
  • 2 replies
  • 2 likes

Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

  • Newbie
  • Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...
  • 775 Views
  • 0 replies
  • 7 likes
  • Discussion
  • 775 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify reproduce lo que quiere

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBuenos dias, hace un mes que estoy probando el plan premium y no puedo este más descontento. ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Buenos ...
  • MafeG
  • Spotify Legend
  • 1113 Views
  • 1 replies
  • 0 likes
  • Spotify playlist
  • 1113 Views
  • 1 replies
  • 0 likes

Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

  • Newbie
  • Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...
  • MafeG
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 13 pro) Operating System (iOS 15.1.1)   My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...
  • MateusM
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes