Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68585 Views
16 replies
37 likes

68585 Views
16 replies
37 likes

Superuser Contribution Old device still showing in Spotify Connect

PlanFamily PremiumCountryCzech RepublicDeviceiPhone 13 ProOperating SystemIOS 15.2 My Question or IssueHi, I have an issue that I cannot remove my PlayStation 4 from the list of devices that are showing up in Spotify Connect. On my PlayStation I logg...

Torm
Casual Listener
Plan Family Premium Country Czech Republic Device iPhone 13 Pro Operating System IOS 15.2 My Question or Issue Hi, I have an issue that I cannot remove my PlayStation 4 from th...
2021-12-18 10:46:25 AM
2021-12-19 6:15:24 PM
CarlosE
Moderator
647 Views
1 replies
0 likes

647 Views
1 replies
0 likes

Superuser Contribution Cover Art of Local Files not showing up on iPhone

PlanPremiumCountrySingapore DeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have added the cover art for my local files on my Macbook Pro 13 and can see it displaying on the Spotify over there. However, my iPhone just does not seem to be ...

windowspc
Newbie
Plan Premium Country Singapore Device iPhone 7 Operating System iOS 12 My Question or Issue I have added the cover art for my local files on my Macbook Pro 13 and can s...
2019-01-04 2:58:12 PM
2021-12-18 12:51:39 AM
Eni
Moderator
1037 Views
2 replies
0 likes

1037 Views
2 replies
0 likes

Superuser Contribution Songs Greyed out only in Playlists and on 4G data? Works fine on wifi.

My Question or issue: I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I searched for them individually, just all my playlists are gre...

Cgmmofo
Newbie
My Question or issue: I have an iPhone 12 Pro Max with the latest iOS 15, recently I noticed whilst on 4G, songs from my playlist were greyed out and I couldn’t play them, but I could if I s...
2021-12-11 7:51:34 AM
2021-12-18 4:38:01 PM
CarlosE
Moderator
5368 Views
35 replies
12 likes

5368 Views
35 replies
12 likes

Song not playing on Facebook

When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on two different phones.

Amiejo38
Newbie
When I cut and paste or share a link to my song on my Facebook page, when you click on the link it goes to a Safari page and says cannot open. This seems to happen on the iPhone and I’ve tried it on ...
2021-12-18 4:26:39 PM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

Superuser Contribution When adding an album to a playlist, the feature excluding songs already in the playlist is gone

PlanPremiumCountryUKDeviceiPhone 11Operating SystemIOS 15.1 My Question or IssueWhen adding an album to a playlist, the feature excluding songs already in the playlist is gone. It used to pop up saying "Do you to exclude songs already in playlist" or...

Lusbo
Newbie
Plan Premium Country UK Device iPhone 11 Operating System IOS 15.1 My Question or Issue When adding an album to a playlist, the feature excluding songs already in the playlist is gon...
2021-12-17 1:32:34 PM
2021-12-18 3:41:30 PM
Mihail
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution IOS bug found with remote play on Mac OS

PlanFamily - Premium Device(iPhone 11)Operating SystemMac OS Big Sur My Question or Issue My dear developers. Before latest update of iOS app I have no issues with remotely play from iOS Spotify App on Mac OS (Mac Book Air) Spotify App some music. Ma...

Gromushka
Music Fan
Plan Family - Premium Device (iPhone 11) Operating System Mac OS Big Sur My Question or Issue My dear developers. Before latest update of iOS app I have no issues with ...
2021-12-10 10:23:00 PM
2021-12-17 9:57:47 PM
Gromushka
Music Fan
767 Views
4 replies
0 likes

767 Views
4 replies
0 likes

Superuser Contribution [iOS][Playlists] Please make all playlists shuffleable.

There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists but it is sometimes frustrating a playlist won’t shuffle and just plays...

kadenclegg
Gig Goer
There are a lot of playlists on Spotify that when you try and shuffle them, it just plays all the songs in the correct order anyways every time you shuffle. Its not all playlists but it is some...
2021-10-29 9:33:56 PM
2021-12-17 8:40:42 PM
Eni
Moderator
626 Views
7 replies
0 likes
iOS
Playlists

626 Views
7 replies
0 likes

Superuser Contribution Local files not syncing to iPhone

planpremium duocountrycanadadeviceiPhone 7, windows computeroperating systemios, windows my issueI am trying to sync local file songs from my computer to my iPhone. i try pressing the download button on my phone, it says the playlist is downloaded bu...

kiran29
Casual Listener
plan premium duo country canada device iPhone 7, windows computer operating system ios, windows my issue I am trying to sync local file songs from my computer to my iPhone. i try pre...
2021-12-16 1:15:34 AM
2021-12-17 3:13:45 PM
Mihail
Spotify Legend
2834 Views
2 replies
0 likes

2834 Views
2 replies
0 likes

Superuser Contribution LOCAL FILES NOT PLAYING ON IPHONE

PlanPremiumCountryU.S.ADeviceiPhone 6S+Operating SystemiOS 15.1 My Question or IssueThis has been going on for FAR too long. I know what I am doing to download and transfer local files to my phone. I have hundreds and there has never been a problem u...

donkeylarry
Roadie
Plan Premium Country U.S.A Device iPhone 6S+ Operating System iOS 15.1 My Question or Issue This has been going on for FAR too long. I know what I am doing to download and tran...
2021-12-13 3:43:47 PM
2021-12-16 5:56:13 PM
MafeG
Spotify Legend
2226 Views
4 replies
2 likes

2226 Views
4 replies
2 likes

Superuser Contribution Can’t log in to Spotify app iOS

Playlists got frozen except the shuffle option and I logged out and tried to log in again it’s just loading for a long time and then ends with an error. I tried reinstalling the app as well but still the samePlanPremiumCountry Australia Device iPhone...

Udulwwe
Casual Listener
Playlists got frozen except the shuffle option and I logged out and tried to log in again it’s just loading for a long time and then ends with an error. I tried reinstalling the app as well but still...
2021-12-09 5:33:00 PM
2021-12-16 9:17:14 AM
Jeremy
Spotify Legend
3999 Views
29 replies
5 likes

3999 Views
29 replies
5 likes

Superuser Contribution Local files not syncing to phone

PlanFamily/PremiumCountryCanadaDevice(iPhone 11 Pro Max, Macbook Pro late 2016)Operating System(i0S 15.1, Big Sur 11.4.) My Question or IssueI have been trying to sync one single track to my phone for about two hours with no luck. I have deleted and ...

seanak
Newbie
Plan Family/Premium Country Canada Device (iPhone 11 Pro Max, Macbook Pro late 2016) Operating System (i0S 15.1, Big Sur 11.4.) My Question or Issue I have been trying to sync one si...
2021-12-13 3:18:44 PM
2021-12-16 9:13:17 AM
Jeremy
Spotify Legend
473 Views
3 replies
0 likes

473 Views
3 replies
0 likes

Solved!! Audio glitches same places in the same songs on multiple platforms

Hi forum I experience audio glitches in the same place in the same song on multiple platforms - i tried iOs (latest) and windows 10 (latest). The glitches also occur in the webplayer (firefox windows 10 latest). I have no downloaded songs. I reinstal...

Hello_Kitty
Casual Listener
Hi forum I experience audio glitches in the same place in the same song on multiple platforms - i tried iOs (latest) and windows 10 (latest). The glitches also occur in the webplayer (firefo...
2021-12-14 7:01:43 PM
2021-12-14 8:19:44 PM
Hello_Kitty
Casual Listener
320 Views
2 replies
0 likes

320 Views
2 replies
0 likes

Superuser Contribution App not working

Plan - PremiumCountry - USA DeviceiPhone 11 Operating SystemiOS 15.1 My Question or IssueToday I have opened the Spotify app to find I am unable to do anything. I was initially able to join a play session with another person, but since then, I cannot...

SaigeAlexis
Regular
Plan - Premium Country - USA Device iPhone 11 Operating System iOS 15.1 My Question or Issue Today I have opened the Spotify app to find I am unable to do ...
2021-12-11 3:42:29 PM
2021-12-14 8:15:20 PM
CarlosE
Moderator
925 Views
8 replies
3 likes

925 Views
8 replies
3 likes

Superuser Contribution Add playlist to queue bug

Plan PremiumDevice iPhone 12Operating System iOS 15 When I try to add a playlist to the now playing queue, I get a 'Playlist added to queue' message... but the playlist doesn't appear in the queue. If I add the same playlist a second time, then it ad...

simoncjw
Newbie
Plan Premium Device iPhone 12 Operating System iOS 15 When I try to add a playlist to the now playing queue, I get a 'Playlist added to queue' message... but the playlist do...
2021-12-13 6:27:27 AM
2021-12-14 10:32:00 AM
Kiril
Moderator
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Superuser Contribution Content not loading over cellular

PlanPremiumCountryAustraliaDeviceiPhone 13Operating SystemiOS 15 My Question or IssueContent won’t load when using a cellular connection.When I open the app the ‘connecting’ status appears at the bottom of the screen (and stays there) but the app nev...

Mbowyer19
Casual Listener
Plan Premium Country Australia Device iPhone 13 Operating System iOS 15 My Question or Issue Content won’t load when using a cellular connection. When I open the app the ‘co...
2021-09-29 10:04:04 AM
2021-12-13 12:08:57 PM
ericlee2
Newbie
13316 Views
41 replies
9 likes

13316 Views
41 replies
9 likes

Superuser Contribution Unplayable playlists with cellular data

Won't play songs on my playlists while connected to data. They're greyed out. Data is working for everything else. Will work with WiFi.Deleted app, restarted phone, reset network settings, etc. I downloaded an updated version - the way I got it to pl...

KyleJB
Casual Listener
Won't play songs on my playlists while connected to data. They're greyed out. Data is working for everything else. Will work with WiFi. Deleted app, restarted phone, reset network settings, etc. &n...
2021-12-11 4:26:39 PM
2021-12-13 10:55:25 AM
Kiril
Moderator
1181 Views
5 replies
0 likes

1181 Views
5 replies
0 likes

Superuser Contribution Make Car Play a feature you can turn on anytime

Let’s make the Car Play feature something you can toggle on and off whenever you want. I like to sit my phone on my desk at work. I leave my phone screen on to flip between songs, and the videos that play tend to be flashy and distracting. All I want...

swavelyza
Newbie
Let’s make the Car Play feature something you can toggle on and off whenever you want. I like to sit my phone on my desk at work. I leave my phone screen on to flip between songs, and the videos that...
2021-12-06 3:14:51 PM
2021-12-12 12:20:35 AM
CarlosE
Moderator
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution Can’t select songs on Premium anymore?!

PlanPremiumCountryUSA DeviceiPhone 8Operating System My Question or Issue So, the ONLY reason that I have premium and use Spotify is so that’s i can listen to any song I want from any album unlimited. If not for this I would cancel my subscription. W...

1nSaNe
Newbie
Plan Premium Country USA Device iPhone 8 Operating System My Question or Issue So, the ONLY reason that I have premium and use Spotify is so that’s i can liste...
2019-02-14 5:41:18 PM
2021-12-12 6:31:13 PM
CarlosE
Moderator
6727 Views
5 replies
6 likes

6727 Views
5 replies
6 likes

Superuser Contribution iPhone 13 Pro Max App Display issues

PlanFree/PremiumCountryUSA DeviceiPhone 13 Pro MaxOperating SystemiOS 15.0.2 My Question or IssueAttached are some images of some of the display issues I’ve been experiencing since upgrading my iPhone from an XS max. It’s not the worst thing on the p...

Decorum
Composer
Plan Free/Premium Country USA Device iPhone 13 Pro Max Operating System iOS 15.0.2 My Question or Issue Attached are some images of some of the display issues I’ve be...
2021-10-13 1:52:00 PM
2021-12-12 10:06:05 AM
Ver
Spotify Legend
3032 Views
10 replies
0 likes

3032 Views
10 replies
0 likes

Solved!!Superuser Contribution Music stops playing at web player!

PlanFreeCountryTurkeyDeviceiPad 7.generationOperating SystemiOS 14.0.1 My Question or IssueI am use safari web player i am play any my or anyone playlist after 1 or 2 music music stops and its only happening if i am play at background its not happeni...

unclerk
Roadie
Plan Free Country Turkey Device iPad 7. generation Operating System iOS 14.0.1 My Question or Issue I am use safari web player i am play any my or anyone playlist after 1 or...
2020-10-09 10:14:03 AM
2021-12-12 9:35:12 AM
Kiril
Moderator
2184 Views
3 replies
1 likes

2184 Views
3 replies
1 likes

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