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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71711 Views
  • 16 replies
  • 37 likes
  • 71711 Views
  • 16 replies
  • 37 likes

Superuser Contribution I cant play anything

 i cant play anything can someone please help. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

512E024E-531E-4DBB-9A45-4AFEBFBB618E.jpeg
  • Casual Listener
  •  i cant play anything can someone please help.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android O...
  • monicashweye010
  • Casual Listener
  • 642 Views
  • 6 replies
  • 0 likes
  • 642 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Bug] Wrong song plays

My issue is that frequently the wrong song plays. For example, I have noticed this with three songs; Island by Winner, Missing You by 2NE1, and Fantastic Baby by BigBang. Each time, instead of the Korean version of the song playing, the Japanese vers...

  • Casual Listener
  • My issue is that frequently the wrong song plays. For example, I have noticed this with three songs; Island by Winner, Missing You by 2NE1, and Fantastic Baby by BigBang. Each time, instead of the Ko...
  • Alex
  • Spotify Legend
  • 3657 Views
  • 3 replies
  • 0 likes
  • 3657 Views
  • 3 replies
  • 0 likes

Worst "Shuffle" of any media player, ever.

I've been signed up with this service for gods know how long, now, and it astounds me how completely incapable your programmers are of making a Shuffle function that actually works (and let's not get into the futility of thumbs-up or thumbs-down).For...

  • Newbie
  • I've been signed up with this service for gods know how long, now, and it astounds me how completely incapable your programmers are of making a Shuffle function that actually works (and let's not get...
  • KirbySuperStan
  • Newbie
  • 505 Views
  • 1 replies
  • 1 likes
  • 505 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS] UI Issue With iPhone Notch

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOSMy Question or IssueI’ve noticed what I think is a UI scaling issue on iOS. I don’t know what version of the app it started on, but it’s a recent bug and is still there on the latest version. ...

338D3AA6-E073-4CC0-ABD2-67FB4EEC3AD7.jpeg 1AE61179-0473-49DD-AA2A-27F612C74195.jpeg E07AE0DA-E004-4FC6-A643-86282D49763C.jpeg 30A14877-BFC4-49E5-AE19-F20B89D1F079.jpeg
  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Pro Operating System iOS My Question or Issue I’ve noticed what I think is a UI scaling issue on iOS. I don’t know what version of the app it started...
  • Eni
  • Moderator
  • 3425 Views
  • 17 replies
  • 7 likes
  • 3425 Views
  • 17 replies
  • 7 likes

Superuser Contribution Clear or defer Queue when starting a piece of classical music

Classical music is in many cases listened to on an Album basis. And it disrupts the experience if you start listening and suddenly something from your queue from the previous day gets put up next

  • Visitor
  • Classical music is in many cases listened to on an Album basis. And it disrupts the experience if you start listening and suddenly something from your queue from the previous day gets put up next
  • RoelJanssens
  • Regular
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Search hides additional options

PlanPremiumCountryUnited StatesDevice(iPhone 11)Operating System(iOS 15.1) My Question or IssueWhen you search on the Spotify app, the first result is slightly obscured by the ‘Shuffle Play’ button, specifically the three dots that reveal additional ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 11) Operating System (iOS 15.1)   My Question or Issue When you search on the Spotify app, the first result is slightly obscured by th...
  • Billy-J
  • Spotify Star
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution Content Cut Off at the top of Screen

On my iPhone XS (app version 8.6.84.1353) it doesn’t seem to be taking into account the notch at the top of the screen. Content frequently gets stuck at the top of the screen and cut off. Usability isn’t impacted too much but it doesn’t look great. S...

  • Casual Listener
  • On my iPhone XS (app version 8.6.84.1353) it doesn’t seem to be taking into account the notch at the top of the screen. Content frequently gets stuck at the top of the screen and cut off. Usabil...
  • Alex
  • Spotify Legend
  • 1293 Views
  • 3 replies
  • 0 likes
  • iOS
    notch
    UI
  • 1293 Views
  • 3 replies
  • 0 likes

Option to toggle Lyrics on/off like the desktop app

Please provide an option to toggle the display of lyrics on iOS devices. Currently a large colored bar appears at the bottom of the screen when the player window is full size, and when using split view on an iPad, the lyrics are automatically opened ...

  • Roadie
  • Please provide an option to toggle the display of lyrics on iOS devices. Currently a large colored bar appears at the bottom of the screen when the player window is full size, and when using split vi...
  • Billy-J
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Background crashes iOS dec/21

hey guysI had this issue. Came here to find out whats going on and then ive cleared my cache and turned off the download (wasnt downloaded) of the playlist I was trying to listen; BANG, works just fine again. Not crashing in iOS’s background anymore....

  • Newbie
  • hey guys I had this issue. Came here to find out whats going on and then ive cleared my cache and turned off the download (wasnt downloaded) of the playlist I was trying to listen; BANG, works just ...
  • Loxer
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

App won't download from App Store

PlanPremiumCountryAUSDeviceiPhone 11Operating System(iOS 15.1 I deleted the app for a clean install.When I try to download it the download icon appears but when clicked does nothing. I have tried restoring my phone to a backup before I deleted the ap...

  • Newbie
  • Plan Premium Country AUS Device iPhone 11 Operating System (iOS 15.1   I deleted the app for a clean install. When I try to download it the download icon appears but when clicked does ...
  • Loxer
  • Community Legend
  • 1520 Views
  • 1 replies
  • 0 likes
  • 1520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option "More Devices" not available

I try to stream music with Airplay to my audio equipment.For some reason I do not have an option to select "more devices" (attachment 1).But I do have Airplay options in the house (attachment 2).My husband has the "More Devices" option in his menu (a...

  • Newbie
  • I try to stream music with Airplay to my audio equipment. For some reason I do not have an option to select "more devices" (attachment 1). But I do have Airplay options in the house (attachment 2)....
  • Ver
  • Spotify Legend
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Superuser Contribution Echo Dot not uniquely identified as a device

Family PlanCountry: UK Device(iPhone 8 ), latest iOS My Issue:Spotify app allows to display all Amazon/Alexa devices in device menu.All Echo devices (One Echo, One Echo dot 4th gen) work fine, except my Echo Dot 3rd gen.I can connect and play but Spo...

  • Regular
  • Family Plan Country: UK   Device (iPhone 8 ), latest iOS       My Issue: Spotify app allows to display all Amazon/Alexa devices in device menu. All Echo devices (One Ech...
  • Kiril
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stopping at 10 seconds when in ONLINE mode

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 14.7.1 My Question or IssueWhen streaming music in online mode, if a song that happens to also be downloaded comes on, it stops around the 10-second mark and will not load any more...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 14.7.1   My Question or Issue When streaming music in online mode, if a song that happens to also be downlo...
  • Jeremy
  • Spotify Legend
  • 1107 Views
  • 1 replies
  • 0 likes
  • 1107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shazam x Spotify Problem

PlanPremiumCountryiSraelDevice(iPhone Operating System(iOS 10) My Question or IssueHi there about a month ago i've noticed that my shazam playlist having a problem... The playlist contains only half of my shzams... and when i disconnected and re conn...

  • Casual Listener
  •   Plan Premium Country iSrael Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue Hi there about a month ago i've noticed that my shazam playlist having a problem....
  • CarlosE
  • Moderator
  • 770 Views
  • 5 replies
  • 3 likes
  • 770 Views
  • 5 replies
  • 3 likes

Superuser Contribution Apple Watch Series 7 GPS version does not play downloaded playlist without internet

PlanPremium familyCountry Device(iPhone 12 pro max, Apple Watch 7 GPS)Operating System(Watch 8.3) My Question or IssueMy Apple watch series 7 GPS version does not play a downloaded playlist. I have premium family plan. The playlist is shown downloade...

  • Newbie
  • Plan Premium family Country   Device (iPhone 12 pro max, Apple Watch 7 GPS) Operating System (Watch 8.3)   My Question or Issue My Apple watch series 7 GPS version does not play a...
  • Alex
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minor UI Issues in landscape mode on Ipad Mini 6

PlanPremiumCountryUSADeviceiPad Mini 6Operating SystemiOS 15.1 My Question or IssueWhile in landscape mode, the left-hand interface for the Now Playing area intrudes into the navigation options, making it extremely difficult to select the lower optio...

  • Newbie
  • Plan Premium Country USA Device iPad Mini 6 Operating System iOS 15.1   My Question or Issue While in landscape mode, the left-hand interface for the Now Playing area intrudes int...
  • Eni
  • Moderator
  • 547 Views
  • 1 replies
  • 1 likes
  • 547 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please add a way to disable,Autoplay when connecting iPhone via Bluetooth

Device(iPhone 12)Operating System(iOS 15.11) Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not running. I’ve been googling it and apparently it’s a new feature, who the...

  • Newbie
  • Device (iPhone 12) Operating System (iOS 15.11)    Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not r...
  • MafeG
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • autoplay
    bluetooth
    iOS
    iphone
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen las radios de las canciones

PlanFreeCountryEcuadorDeviceiPhone 8Operating SystemiOS 15.2My Question or IssueHola tengo el problema que me sale el mensaje que la radio de la canción es una playlist privada o fue eliminada pero es así con todas las radios de canciones que probé…a...

  • Casual Listener
  •   Plan Free Country Ecuador Device iPhone 8 Operating System iOS 15.2 My Question or Issue Hola tengo el problema que me sale el mensaje que la radio de la canción es una playlist priv...
  • MafeG
  • Spotify Legend
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer working on Apple Watch se

At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, I’ve tried drying and reinstalling I’ve reset the w...

  • Newbie
  • At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, ...
  • MafeG
  • Spotify Legend
  • 1406 Views
  • 3 replies
  • 1 likes
  • 1406 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not able to share lyrics

PlanPremium familyCountry italyDeviceiPhone 12 miniOperating SystemiOS 15.2 My Question or Issuei’m not able to share any lyrics, why?in the screenshot the share button at the bottom right side doesn’t exist

  • Music Fan
  • Plan Premium family Country  italy Device iPhone 12 mini Operating System iOS 15.2   My Question or Issue i’m not able to share any lyrics, why? in the screenshot the share butto...
  • MafeG
  • Spotify Legend
  • 906 Views
  • 5 replies
  • 0 likes
  • 906 Views
  • 5 replies
  • 0 likes