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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77831 Views
  • 17 replies
  • 37 likes
  • 77831 Views
  • 17 replies
  • 37 likes

Solved!!Superuser Contribution Can’t play any Taylor Swift song on IOS app

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryIreland DeviceIphone 8 Operating system Ios 12.4 My Question or IssueUnable to play any Taylor swift music on th...

  • Casual Listener
  • ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  Country Ireland  Device Iphone 8  Operating...
  • Angelica1D
  • Casual Listener
  • 2868 Views
  • 7 replies
  • 0 likes
  • 2868 Views
  • 7 replies
  • 0 likes

Superuser Contribution Please bring back new music notifications

Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened to artists have released music and it hasn’t been in...

  • Casual Listener
  • Please bring back notifications for when an artist you follow releases new music. The release radar is an ok playlist but it’s not enough. Countless times I have found that some of my most listened t...
  • MafeG
  • Spotify Legend
  • 2942 Views
  • 6 replies
  • 9 likes
  • 2942 Views
  • 6 replies
  • 9 likes

Superuser Contribution Can’t play saved music on iPhone unless I reset / quit the app

Premium United Kingdomiphone ios latest software update My Question or IssueSpotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track before crashing again or sometimes I have to skip one or two tracks to get it pla...

  • Visitor
  • Premium  United Kingdom iphone ios latest software update    My Question or Issue Spotify on iPhone won’t play saved music unless I quit the app. Then it only plays one track befo...
  • MafeG
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Romanized lyrics

When I listen to songs with English lyrics, it’s easy to sing along to. However, when it’s an Asian song or any other language that doesn’t use the English alphabet then I cannot sing along. That sort of annoys me. I love these song and I want to sin...

  • Newbie
  • When I listen to songs with English lyrics, it’s easy to sing along to. However, when it’s an Asian song or any other language that doesn’t use the English alphabet then I cannot sing along. That sor...
  • Eni
  • Moderator
  • 2298 Views
  • 1 replies
  • 14 likes
  • 2298 Views
  • 1 replies
  • 14 likes

Lyrics not available

I have updated, reinstalled, and restarted my iPhone numerous times in hopes of the lyrics to show up, but I still have not gotten a solution to my problem. On my computer, the lyrics show up perfectly fine though! I have a premium account too, pleas...

  • Newbie
  • I have updated, reinstalled, and restarted my iPhone numerous times in hopes of the lyrics to show up, but I still have not gotten a solution to my problem. On my computer, the lyrics show up perfect...
  • 826 Views
  • 0 replies
  • 7 likes
  • 826 Views
  • 0 replies
  • 7 likes

Superuser Contribution Load downloaded Podcast is slow

[Update - I measured the load time both under no-internet and weak-internet situations]-----PlanPremiumCountryJapanDeviceiPhone 12 ProOperating SystemiOS 15.1Spotify version8.6.80.1180 IssueHello wonderful Spotify team. I'm one of the millions heavy ...

  • Newbie
  • [Update - I measured the load time both under no-internet and weak-internet situations] ----- Plan Premium Country Japan Device iPhone 12 Pro Operating System iOS 15.1 Spotify version 8.6....
  • CarlosE
  • Moderator
  • 906 Views
  • 1 replies
  • 0 likes
  • 906 Views
  • 1 replies
  • 0 likes

Nothing loads in my app

PlanPremiumCountryVenezuela (USA account)DeviceiOs 5SOperating SystemiOs 12.4.1 My Question or Issue Two months ago, my iOs app started not letting me search any songs in the search bar, reaching to the point where I can only add songs to my playlist...

  • Casual Listener
  • Plan Premium Country Venezuela (USA account) Device iOs 5S Operating System iOs 12.4.1   My Question or Issue   Two months ago, my iOs app started not letting me search any songs...
  • MattSuda
  • Spotify Star
  • 1458 Views
  • 2 replies
  • 1 likes
  • Loading problems
    Search failure
  • 1458 Views
  • 2 replies
  • 1 likes

No cast icon on Spotify iphone or iPad

No cast icon on Spotify iphone or iPad even thou google home installed and setup of chrome cast audio is correct. please help

  • Regular
  • No cast icon on Spotify iphone or iPad even thou google home installed and setup of chrome cast audio is correct.   please help 
  • -MooZ
  • Newbie
  • 2576 Views
  • 8 replies
  • 0 likes
  • 2576 Views
  • 8 replies
  • 0 likes

[iOS] Lyrics Feature Bug

I noticed that the lyrics are often ahead of the timing when synced so could you please fix that (even if the syncing is behind because that's not as bad as being ahead). Thank you!

  • Visitor
  • I noticed that the lyrics are often ahead of the timing when synced so could you please fix that (even if the syncing is behind because that's not as bad as being ahead). Thank you!
  • MattSuda
  • Spotify Star
  • 644 Views
  • 1 replies
  • 1 likes
  • iOS
  • 644 Views
  • 1 replies
  • 1 likes

Superuser Contribution App doesn’t show all integrated functions at slow internet

PlanPremiumCountryGermanyDeviceiPhone 12 proOperating SystemLatest ios My Question or IssueSometimes when the connection is slower, when I try to use some app functions, via the 3 dots, it doesn’t be shown to me…for example:if I want to add a music t...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 12 pro Operating System Latest ios    My Question or Issue Sometimes when the connection is slower, when I try to use some app f...
  • Kiril
  • Moderator
  • 410 Views
  • 3 replies
  • 0 likes
  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify crashing only while locked or off spotify

Iphone XS MaxIOS: 13.5.1 Spotify Version: 8.6.80.1180 Spotify keeps consistently crashing every song in a specific playlist i try to play about 30 seconds in and when i open the app again it is restarted to the beginning of the song. I was just using...

  • Casual Listener
  • Iphone XS Max IOS: 13.5.1  Spotify Version: 8.6.80.1180   Spotify keeps consistently crashing every song in a specific playlist i try to play about 30 seconds in and when i open the app...
  • CarlosE
  • Moderator
  • 423 Views
  • 2 replies
  • 2 likes
  • 423 Views
  • 2 replies
  • 2 likes

Superuser Contribution App crashing in background after version updating (8.6.80.1180)

My Question or Issue:The app stops running in the background. I've tried reinstall, logging out, closing the app, everything and it still doesn't work.All this started to happen when I updated to the latest version 8.6.80.1180. PlanPremiumCountry: Me...

  • Casual Listener
  • My Question or Issue: The app stops running in the background. I've tried reinstall, logging out, closing the app, everything and it still doesn't work. All this started to happen when I updated to...
  • Jeremy
  • Spotify Legend
  • 557 Views
  • 4 replies
  • 3 likes
  • 557 Views
  • 4 replies
  • 3 likes

Superuser Contribution Spotify Crashing After Updating App

My Question or IssueAfter having updated to the latest version of the app (8.6.80) Spotify will stop playing a song after around 30 sec and "crash". The app is still open in the background but the song will stop playing and if you reopen the app the ...

  • Newbie
  • My Question or Issue After having updated to the latest version of the app (8.6.80) Spotify will stop playing a song after around 30 sec and "crash".   The app is still open in the background...
  • CarlosE
  • Moderator
  • 5379 Views
  • 22 replies
  • 24 likes
  • 5379 Views
  • 22 replies
  • 24 likes

Superuser Contribution App crashes if in background or phone locked

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.8 My Question or IssueSpotify crashes ~30-90 seconds after putting app in background or locking screen while app is in foreground. When I open the app again, it’s paused at the star...

  • Regular
  •   Plan Premium Country United States Device iPhone 11 Operating System iOS 14.8   My Question or Issue Spotify crashes ~30-90 seconds after putting app in background or locking s...
  • Xenia
  • Moderator
  • 7822 Views
  • 26 replies
  • 8 likes
  • app crash
  • 7822 Views
  • 26 replies
  • 8 likes

Superuser Contribution iPhone 12 [iOS 14.6] Spotify constantly crashing despite supposedly solved issues

PlanPremiumCountryUSADevice(iPhone 12) (brand new)Operating System(iOS 14.6 ) My Question or IssueWhile I have pored over several posts discussing similar issues, some marked “solved,” and followed the supposed solutions, my app is constantly crashin...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 12) (brand new) Operating System (iOS 14.6 )   My Question or Issue While I have pored over several posts discussing similar issues, some marked...
  • CarlosE
  • Moderator
  • 3602 Views
  • 13 replies
  • 1 likes
  • 3602 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify stops playing music sometimes when I leave the app

PlanFreeCountryUSADeviceiPhone 11Operating System(iOS 13.6) My Question or IssueHi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play music and go into a different app and Spotify will randomly stop the music, ...

  • Visitor
  • Plan Free Country USA Device iPhone 11 Operating System (iOS 13.6)   My Question or Issue Hi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play ...
  • MafeG
  • Spotify Legend
  • 26116 Views
  • 7 replies
  • 0 likes
  • 26116 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify overheats, crashes, drains battery Iphone XR ios15

PlanPremiumCountry DeviceiPhone XROperating SystemiOS 15A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that everytime I was listening to spotify, regardless where I was, my phone w...

  • Newbie
  • Plan Premium Country   Device iPhone XR Operating System iOS 15 A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that ...
  • CarlosE
  • Moderator
  • 2291 Views
  • 7 replies
  • 5 likes
  • 2291 Views
  • 7 replies
  • 5 likes

Superuser Contribution Coupures

Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller, de rallumer mon portable, de mettre à jour MAJ et ...

  • Visitor
  • Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller,...
  • CarlosE
  • Moderator
  • 6788 Views
  • 3 replies
  • 2 likes
  • 6788 Views
  • 3 replies
  • 2 likes