Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76424 Views
16 replies
37 likes

76424 Views
16 replies
37 likes

Solved!! Spotify won’t play in the background - iOS 14

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14My Question or IssueAfter updating to iOS 14, I’m unable to play Spotify to my UE Wonderboom Bluetooth speaker without the Spotify screen being open. If my screen times out or I switch to anot...

Laurencelicia
Casual Listener
Plan Premium Country USA Device iPhone 7+ Operating System iOS 14 My Question or Issue After updating to iOS 14, I’m unable to play Spotify to my UE Wonderboom Bluetooth speaker without the ...
2020-09-20 9:17:28 PM
2020-09-21 6:24:27 AM
Billy-J
Spotify Star
18798 Views
3 replies
0 likes

18798 Views
3 replies
0 likes

Playing downloaded music cuts off if offline

Plan PremiumFree/PremiumCountry Thailand but am in the UK Device Iphone 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a playlist with downloaded music that I pla...

Flicka1
Visitor
Plan Premium Free/Premium Country Thailand but am in the UK Device Iphone 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,e...
2020-09-20 7:18:56 PM
2020-09-21 5:33:21 AM
Billy-J
Spotify Star
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Spotify alternatives

PlanPremiumCountryUSADeviceChromeboxOperating SystemChromeOS My Question or IssueWhat's the best alternative to spotify? I've been a premium subscriber for years but I've had it with the constant dropouts and lack of true randomization in the playlis...

ledrobster
Regular
Plan Premium Country USA Device Chromebox Operating System ChromeOS My Question or Issue What's the best alternative to spotify? I've been a premium subscriber for year...
2020-09-21 1:49:17 AM
2020-09-21 2:21:06 AM
ledrobster
Regular
562 Views
2 replies
0 likes

562 Views
2 replies
0 likes

Autoplay not working anymore

PlanPremium CountryFranceDeviceiPhone XS Operating SystemiOS 13.7 My Question or IssueHello, Since a week or so, when I manually search for a track then play it, the automatic radio based on the song doesn’t launch itself anymore at the end of the tr...

iAmPE
Casual Listener
Plan Premium Country France Device iPhone XS Operating System iOS 13.7 My Question or Issue Hello, Since a week or so, when I manually search for a...
2020-09-16 12:01:00 PM
2020-09-20 7:12:11 PM
Edy15
Visitor
9757 Views
4 replies
5 likes

9757 Views
4 replies
5 likes

Superuser Contribution Spotify Premium wont play in my VW Up

PlanFree/Premium premiumCountry uk Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi all,I have Spotify premium and the Spotify App on my phone I am able to play Spotify tracks on my phone using a 3g connection bu...

colvin1963
Casual Listener
Plan Free/Premium premium Country uk Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi all, I have Spotify premium and t...
2018-10-06 1:58:28 PM
2020-09-20 11:45:03 AM
Elena
Moderator
11034 Views
9 replies
0 likes

11034 Views
9 replies
0 likes

Shuffle only with premium account

PlanPremiumPhoneiPhone Operating Systemios My Question or IssueI recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, none of my playlists/albums/podcasts I liked were in my library. I was expecting to...

CarolineJonah
Visitor
Plan Premium Phone iPhone Operating System ios My Question or Issue I recently got a new iPhone 7, and when I downloaded Spotify and logged onto my premium family account, no...
2020-09-19 6:10:22 PM
2020-09-19 9:50:19 PM
Emilia_8
Community Legend
468 Views
1 replies
1 likes

468 Views
1 replies
1 likes

Shazam add to Spotify List greyed out

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 12 Why does Shazam have a button to add a song to Spotify List if that option is always greyed out? I have connected my Spotify account to my Shazam.

dancingcowboy
Casual Listener
Plan Premium Country USA Device iPhone SE Operating System iOS 12 Why does Shazam have a button to add a song to Spotify List if that option is always greyed out? I have...
2019-04-06 9:41:42 PM
2020-09-19 9:34:00 PM
Ob1KenOB
Visitor
15977 Views
24 replies
11 likes

15977 Views
24 replies
11 likes

I don’t see the letter

PlanPremiumCountryméxico Device(iPhone 8 plus)Operating System(iOS 14) My Question or IssueI've been checking on my brother's account and he if they appeared to me yesterday. I'd rather avoid the application thinking I'd look like that, but they didn...

Ardnaxela_1106
Casual Listener
Plan Premium Country méxico Device (iPhone 8 plus) Operating System (iOS 14) My Question or Issue I've been checking on my brother's account and he if they appeared to me yes...
2020-09-18 4:39:28 PM
2020-09-19 5:43:15 PM
Billy-J
Spotify Star
864 Views
3 replies
0 likes

864 Views
3 replies
0 likes

Bad music recommendation

I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not added any of lo-fi songs to my playlists and favourite t...

user-removed
Visitor
I have problem about music recommendations. Once at work I was listening lo-fi music playlist for few hours. And now most of my recommendations is lo-fi. I don’t listening it now. And I was not ...
2020-09-18 9:00:59 PM
2020-09-19 11:50:13 AM
AWildYouth
Roadie
1047 Views
2 replies
1 likes

1047 Views
2 replies
1 likes

Superuser Contribution Not working on apple watch cellular

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 13.5.1 Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?

AngelaHoffman
Casual Listener
Plan Premium Country USA Device iPhone Xr Operating System iOS 13.5.1 Spotify is not working on cellular mode with my Apple watch. Any way of fixing the issue?
2020-06-24 8:01:02 PM
2020-09-19 8:00:14 AM
Peter
Spotify Legend
4844 Views
4 replies
0 likes

4844 Views
4 replies
0 likes

I want my old interface back’

Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Silknsass
Newbie
Where’s my Discovery que, where’s my music suggestions...all I have is a bunch of podcast. Not happy. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Ope...
2020-09-18 11:43:32 PM
2020-09-19 4:25:22 AM
Billy-J
Spotify Star
936 Views
1 replies
0 likes

936 Views
1 replies
0 likes

ios 14 in Control Center

Can I add Spotify to control center? Right now, it defaults to iTunes.

phreesh
Visitor
Can I add Spotify to control center? Right now, it defaults to iTunes.
2020-09-17 6:41:31 PM
2020-09-18 1:08:31 AM
Billy-J
Spotify Star
8088 Views
1 replies
1 likes

8088 Views
1 replies
1 likes

Superuser Contribution Spotify app isn’t working

PlanPremiumCountryCzech republic DeviceiPhone 8Operating SystemiOS 13.7 My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” but when i click “Try again” the page starts loading and nothing eventually happens. Bas...

aninka
Casual Listener
Plan Premium Country Czech republic Device iPhone 8 Operating System iOS 13.7 My Spotify app isn’t responding. When i’m on the home page it says “Something went wrong” b...
2020-09-12 7:33:56 PM
2020-09-17 10:51:26 PM
aninka
Casual Listener
613 Views
2 replies
0 likes

613 Views
2 replies
0 likes

Superuser Contribution Spotify Siri CarPlay Issues

PlanPremiumCountryUKDeviceiPhone 6s Plus & CarplayOperating SystemiOS 13.1.2 My Question or IssueI cannot get Siri to control Spotify within CarPlay.I ask "Play Starred playlist on Spotify" and get the response "Spotify doesn't support playing playli...

PGGLancs
Visitor
Plan Premium Country UK Device iPhone 6s Plus & Carplay Operating System iOS 13.1.2 My Question or Issue I cannot get Siri to control Spotify within CarPlay. I ask "Play Starred...
2019-10-11 6:05:37 PM
2020-09-17 10:08:11 PM
NeedSupport
Casual Listener
2129 Views
5 replies
3 likes

2129 Views
5 replies
3 likes

Cannot adjust order of music within a playlist

PlanPremiumThe Netherlands Device(iPhone Xr)My Question or IssueCannot adjust the order within a playlist. The button has disappeared. The only option available is delete.

RainyGorilla
Casual Listener
Plan Premium The Netherlands Device (iPhone Xr) My Question or Issue Cannot adjust the order within a playlist. The button has disappeared. The only option available ...
2020-02-29 9:55:25 AM
2020-09-17 9:52:03 PM
RainyGorilla
Casual Listener
488 Views
2 replies
0 likes

488 Views
2 replies
0 likes

Superuser Contribution iPad app doesn’t play songs from the albums.

PlanPremiumCountryIndiaDeviceiPad Pro 2018Operating SystemiPadOSMy Question or IssueI can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.I have paid for premium as a one time purchase for one year. Download and ...

smallbenis
Casual Listener
Plan Premium Country India Device iPad Pro 2018 Operating System iPadOS My Question or Issue I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs. I h...
2020-06-12 2:17:22 PM
2020-09-17 4:12:18 PM
Mario
Spotify Legend
1043 Views
4 replies
0 likes

1043 Views
4 replies
0 likes

Local files not downloading or syncing to iPhone

My Question or IssueI'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been able to play them on my laptop. I've done every method ...

jacobberton
Casual Listener
My Question or Issue I'm using the Spotify app from Windows 10 and Spotify on my iPhone 10. I've never had issues syncing local files from my laptop to my phone before but recently I've only been ab...
2020-09-17 3:44:11 PM
363 Views
0 replies
1 likes

363 Views
0 replies
1 likes

Superuser Contribution Cannot disable album/playlist shuffle

Version 8.5.60.881Plan: Premium FamilyCountry: GermanyDevice iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists and albums are shuffled.It‘s shuffeling inside of the single album / playlist, but als...

ErwinThal
Visitor
Version 8.5.60.881 Plan: Premium Family Country: Germany Device iPhone 11, iOS 13.5.1 Since last iOS or last Spotify app update (don‘t know exactly), all my playlists ...
2020-06-11 11:21:33 AM
2020-09-17 1:39:14 PM
Ivan
Spotify Legend
1684 Views
8 replies
2 likes

1684 Views
8 replies
2 likes

Superuser Contribution Dislike button for weekly mix disappears after quitting the app abruptly

My Question or IssueThe like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it comes back. It’s weird and I don’t know how to fix it ...

Dango360
Casual Listener
My Question or Issue The like/dislike button for the weekly mixes (Discover Weekly and Your Release Radar) disappears after quitting the app while it’s playing a song. When I reinstall Spotify, it c...
2020-06-02 12:15:33 PM
2020-09-17 11:22:19 AM
Mario
Spotify Legend
1134 Views
5 replies
0 likes
Dislike Button
iOS
Weekly mix

1134 Views
5 replies
0 likes

Weird Spotify behavior with BMW Wireless Carplay

Plan: PremiumCountry: US DeviceiPhone 11 ProOperating SystemiOS 13/14 My Question or IssueThis issue has been bugging me for a while and has been a constant issue on all versions of iOS. I have a 2020 BMW Z4 which has BMW ConnectedMusic (basically th...

sarasgupta94
Casual Listener
Plan: Premium Country: US Device iPhone 11 Pro Operating System iOS 13/14 My Question or Issue This issue has been bugging me for a while and has been a constant issue on ...
2020-09-16 7:24:33 AM
610 Views
0 replies
0 likes

610 Views
0 replies
0 likes

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