Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69348 Views
16 replies
37 likes

69348 Views
16 replies
37 likes

[iOS] Playlists and albums not playing in order - random songs

PlanPremiumCountryUKDevice(iPhone Xs)Operating System(iOS 13.5.1) My Question or IssueWhen I select a song, album or playlist, only that one track plays but then it jumps to a random song not in my library, liked songs, playlists and not in the album...

helliecopter
Visitor
Plan Premium Country UK Device (iPhone Xs) Operating System (iOS 13.5.1) My Question or Issue When I select a song, album or playlist, only that one track plays but then it jumps to ...
2020-07-02 6:56:01 PM
2020-07-13 11:09:55 AM
Cibi12
Visitor
2525 Views
2 replies
1 likes
Albums
music
playback
shuffle

2525 Views
2 replies
1 likes

No videos. No lyrics. Why?

PlanPremiumCountryUSADeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueAfter years of resisting getting a paid subscription to Spotify I finally broke down and am enjoying the benefits. However, I am puzzled by what to me at least are se...

GroovyGeek
Newbie
Plan Premium Country USA Device Oneplus 6T Operating System Android 10 My Question or Issue After years of resisting getting a paid subscription to Spotify I finally broke down and a...
2020-07-13 3:16:12 AM
2020-07-13 9:04:29 AM
MusicCanHelp
Casual Listener
693 Views
1 replies
0 likes
features

693 Views
1 replies
0 likes

Please enable shuffle play of all followed artists

Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over Pandora who I hear have this function.

BenevolentMC
Newbie
Is It's very frustrating that I can't just have a random shuffle of all songs from all followed artists. Please do something about this, at least for paying members otherwis I'll probably switch over...
2018-04-26 8:44:26 AM
2020-07-13 5:04:38 AM
griphzero
Newbie
3453 Views
3 replies
40 likes

3453 Views
3 replies
40 likes

Local Files Without Album Art (only on iOS)

PlanPremiumCountryUnited KingdomDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or IssueI've seen multiple threads for this issue over the years, yet I still have not found a fix that works - so I suppose this is a final desperate attempt. ...

CobyB
Newbie
Plan Premium Country United Kingdom Device iPhone 7 Plus Operating System iOS 12.1.4 My Question or Issue I've seen multiple threads for this issue over the years, yet I still have n...
2019-02-09 8:57:04 AM
2020-07-13 3:49:51 AM
adriansy_03
Newbie
7218 Views
3 replies
1 likes
album
album art
art
files
iOS
local
local files

7218 Views
3 replies
1 likes

Solved!! Force Touch menu not updating

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click one of the suggested playlist, they just won’t play either. any idea...

user-removed
Visitor
hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click on...
2019-12-22 1:22:20 AM
2020-07-12 10:37:22 PM
MattSuda
Spotify Star
1907 Views
13 replies
1 likes

1907 Views
13 replies
1 likes

New albums

PlanFreeCountryUkDeviceIphone 6sOperating System Latest iosMy Question or Issueno albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see all the songs on a album. Any help appreciated.

BenHargreaves7
Visitor
Plan Free Country Uk Device Iphone 6s Operating System Latest ios My Question or Issue no albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see a...
2020-07-12 11:50:59 AM
2020-07-12 5:13:44 PM
Billy-J
Spotify Star
569 Views
1 replies
1 likes

569 Views
1 replies
1 likes

[iOS] Spotify cannot be reinstalled/deleted after app crash

PlanPremium DeviceiPhone 6s Operating SystemiOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. After that it kept crashing when I've tried to open it.After multiple deletions and installations & switchin...

Shucks
Casual Listener
Plan Premium Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. Afte...
2020-07-12 11:05:09 AM
2020-07-12 4:23:29 PM
Joel-M
Composer
704 Views
1 replies
1 likes

704 Views
1 replies
1 likes

Audiobooks ‘similar artists’ disappeared

I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify.I found that you could choose ‘similar artist’ for the author of the book, and other simila...

Stellen
Newbie
I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify. I found that you could choose ‘similar...
2020-07-12 1:29:19 AM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Push notifications

PlanPremiumCountryThe NetherlandsDeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueI have read in another post that push notifications are disabled for every platform. My question is why and will it ever be enabled again? It can be frustra...

Mrt60
Newbie
Plan Premium Country The Netherlands Device iPhone X Operating System iOS 13.5.1 My Question or Issue I have read in another post that push notifications are disabled for every platf...
2020-07-11 10:48:13 PM
408 Views
0 replies
1 likes

408 Views
0 replies
1 likes

Keeps switching the song every time I go into a new playlist.

Plan: PremiumCountry: Canada Device: iPhone XROperating System: iOS 13.5.1 Every single time I have a song playing and go into a new album just to browse songs to add to queue it changes my song to the first one of that album. Super frustrating that ...

Sykes4360
Visitor
Plan: Premium Country: Canada Device: iPhone XR Operating System: iOS 13.5.1 Every single time I have a song playing and go into a new album just to browse songs to a...
2020-07-11 9:14:02 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Spotify App crashes on startup IOS

PlanPremiumCountryAustriaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueMy Spotify App crashes instantly on startup since I updated it to the newest version.I have two things I might did wrong I played music with Spotify while updating...

ChrisVlog2003
Casual Listener
Plan Premium Country Austria Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue My Spotify App crashes instantly on startup since I updated it to the newest version. ...
2020-07-10 1:56:46 PM
2020-07-11 8:11:03 PM
EthanS1
Community Legend
968 Views
4 replies
1 likes

968 Views
4 replies
1 likes

Solved!! Getting spotify premium on Iphone not working

My Question or IssueI have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5.Several years ago I downloaded the free version with a different email account on the iphon...

Sushila1
Casual Listener
My Question or Issue I have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5. Several years ago I downloaded the f...
2020-07-10 12:17:26 PM
2020-07-11 7:10:29 PM
Billy-J
Spotify Star
591 Views
3 replies
0 likes

591 Views
3 replies
0 likes

Most of Library gone, Playlists greyed out

Plan Premium Country USA Device iPhone XR Operating SystemiOS 13.5.1 My Question or IssueJust looked at my library and playlists.My playlists are greyed out and the vast majority of the hundreds of songs I had in my Library (all of which I often list...

andrew-benn
Casual Listener
Plan Premium Country USA Device iPhone XR Operating System iOS 13.5.1 My Question or Issue Just looked at my library and playlists. My playlists are greye...
2020-07-11 5:28:17 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Compensation?

PlanPremiumCountrySpainDeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueHi! How is Spotify planning to compensate us, Premium members, for not being able to use the App at all for the whole day?

Juantxón
Casual Listener
Plan Premium Country Spain Device iPhone 11 Operating System iOS 13.5.1 My Question or Issue Hi! How is Spotify planning to compensate us, Premium members, for not being able to use ...
2020-07-10 1:28:32 PM
2020-07-11 1:34:50 PM
Juantxón
Casual Listener
451 Views
2 replies
0 likes

451 Views
2 replies
0 likes

Spotify app keeps crashing on open

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 13.5.1 My Question or IssueWas using the Spotify iOS app to play music through a Bluetooth speaker and the app crashed halfway through a song. The app now crashes within moments of op...

snazzy12345
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.5.1 My Question or Issue Was using the Spotify iOS app to play music through a Bluetooth speaker a...
2020-07-10 1:43:19 PM
2020-07-11 12:33:55 PM
Monitherese
Casual Listener
1322 Views
6 replies
5 likes

1322 Views
6 replies
5 likes

Spotify can’t open this type of link on this device

PremiumUSAiPhone XiOS 13.5.1When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling app, and logging out and in.

Shareef95
Visitor
Premium USA iPhone X iOS 13.5.1 When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling ap...
2020-07-10 7:58:53 PM
2020-07-11 12:29:20 PM
SoundShots
Composer
1326 Views
1 replies
0 likes

1326 Views
1 replies
0 likes

Rapid Skipping/Stuttering IOS

PlanPremiumCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or IssueFor months now my Spotify will either play ok, Or just start rapid fire skipping entire playlists and never stopping. I can’t even close the app and reopen it continu...

DassTeeni
Casual Listener
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For months now my Spotify will either play ok, Or just start rapid fire ski...
2020-07-11 7:02:27 AM
2020-07-11 7:03:36 AM
DassTeeni
Casual Listener
830 Views
1 replies
0 likes
glitching
Help Spotify!
skipping

830 Views
1 replies
0 likes

Car bluetooth song skips not working [Iphone]

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

Streetcar1
Visitor
I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.
2020-07-11 4:52:44 AM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

profile won't load

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option ...

Kattchopps
Newbie
Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something...
2020-07-11 2:20:20 AM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

App crashing when WiFi or mobiledata is activated

Plan: PremiumCountry: Germany DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueHey lads,so my app worked totally fine until today. When I'm trying to start it, it just crashes immediatly. But only when I'm connected to a WiFi or have mobi...

Komba
Regular
Plan: Premium Country: Germany Device iPhone 8 Operating System iOS 13.5.1 My Question or Issue Hey lads, so my app worked totally fine until today. When I'm trying to st...
2020-07-10 1:34:09 PM
2020-07-10 11:27:45 PM
EthanS1
Community Legend
748 Views
4 replies
2 likes

748 Views
4 replies
2 likes

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