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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62726 Views
  • 16 replies
  • 37 likes
  • 62726 Views
  • 16 replies
  • 37 likes

Superuser Contribution spotify app crashes instantly on iphone X

PlanPremiumCountryGermanyDeviceiphone XOperating SystemiOS 13.5.1 My Question or IssueI`ve got a problem with starting the spotify app on my iphone X. It crashes half a second after starting it only showing the spotify logo for a short time. Restarti...

  • Newbie
  • Plan Premium Country Germany Device iphone X Operating System iOS 13.5.1   My Question or Issue I`ve got a problem with starting the spotify app on my iphone X. It crashes half a secon...
  • Ivan
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 1 likes
  • 332 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help crashing issue

PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueMy app keeps crashing over and over againonly can launch when I turn on airplane modetried resetting all settings and resetting network settings but no...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.5.1   My Question or Issue My app keeps crashing over and over again only can launch when I turn on a...
  • georgifly23
  • Visitor
  • 544 Views
  • 3 replies
  • 1 likes
  • 544 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution My app keeps crashing

Plan Premium Device (iPhone XR) My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app alrea...

  • Visitor
  • Plan Premium Device (iPhone XR)     My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes bef...
  • Katerina
  • Spotify Legend
  • 279461 Views
  • 22 replies
  • 26 likes
  • 279461 Views
  • 22 replies
  • 26 likes

Superuser Contribution [iOS] App crashing on startup

Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...

  • Spotify Legend
  • Hey folks,   We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices.   If you're also experiencing this, no worries, our tech teams a...
  • 1387 Views
  • 0 replies
  • 9 likes
  • app crash
    iOS
  • 1387 Views
  • 0 replies
  • 9 likes

Solved!!Superuser Contribution Crash with the last update

With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!PlanPremiumcountryitaly device iPhone XS Operating SystemiOS 13.5.1

  • Casual Listener
  • With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly! Plan Premium country italy   device  iPhone XS    Operating System iOS 13.5.1...
  • Ivan
  • Spotify Legend
  • 743 Views
  • 4 replies
  • 7 likes
  • 743 Views
  • 4 replies
  • 7 likes

[iOS/CarPlay] - phone automatically switches to play over Volvocar Spotify app instead of CarPlay

Prerequisities:Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment.iPhone is connected thru USB cable with the car, I wish to used CarPlay - using mainly Spotify and Waze ...

  • Casual Listener
  • Prerequisities: Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment. iPhone is connected thru USB cable with the car, ...
  • ok2ucx
  • Casual Listener
  • 1478 Views
  • 2 replies
  • 1 likes
  • ios carplay volvo
  • 1478 Views
  • 2 replies
  • 1 likes

Local Files on iOS

PlanPremium StudentCountryUSADeviceiPhone XROperating SystemiOS 13.4My Question or IssueHi, I am trying to sync my playlist with my local files on my desktop, but no matter what I do, they don't download. I have restarted my router, I have logged out...

  • Visitor
  • Plan Premium Student Country USA Device iPhone XR Operating System iOS 13.4 My Question or Issue Hi, I am trying to sync my playlist with my local files on my desktop, but no matter what I d...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Car play

Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to see little music pictures in my playlist if spotif...

  • Casual Listener
  • Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Apple car play

Hi I have honda civic car - New ios upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with little music picture but ı dont see any little picture on my playlist ı just s...

  • Casual Listener
  • Hi    I have honda civic car - New ios  upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with litt...
  • 474 Views
  • 0 replies
  • 0 likes
  • 474 Views
  • 0 replies
  • 0 likes

Song lyrics are not appearing

When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not. PlanPremiumCountryBrazilDeviceIPhone 7Operating SystemiOS 13.5.1

  • Casual Listener
  • When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not.     Plan Premium Country Brazil Device IPhone 7 Operating System iOS 13....
  • Billy-J
  • Spotify Star
  • 897 Views
  • 5 replies
  • 0 likes
  • 897 Views
  • 5 replies
  • 0 likes

How do I 'unhide' a song?

PlanFreeCountryUKDeviceiPhone 6SOperating SystemiOS12 My Question or IssueI accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everything in the interface did. Now it's in my Liked list still, but with this red...

  • Visitor
  • Plan Free Country UK Device iPhone 6S Operating System iOS12   My Question or Issue I accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everyth...
  • Tore1
  • Visitor
  • 15514 Views
  • 4 replies
  • 6 likes
  • 15514 Views
  • 4 replies
  • 6 likes

Solved!! Download de apenas uma música

PlanoPremiumPaísBrasil Dispositivo(iPhone SE)Sistema Operacional(iOS 13) Minha pergunta ou questãoComo faço para baixar apenas uma música ?

  • Casual Listener
  •   Plano Premium País Brasil   Dispositivo (iPhone SE) Sistema Operacional (iOS 13)   Minha pergunta ou questão Como faço para baixar apenas uma música ?  
  • Bittencourt
  • Spotify Star
  • 603 Views
  • 3 replies
  • 0 likes
  • 603 Views
  • 3 replies
  • 0 likes

Siri voice assistant doesn't work

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13 My Question or Issue Since iOS 13 siri should also work with spotify, when I say the command Hey Siri play Metallica on Spotify I get the hint I have to access your spotify data if I allo...

  • Visitor
  • Plan Premium Country Germany Device iPhone XR Operating System iOS 13   My Question or Issue   Since iOS 13 siri should also work with spotify, when I say the command Hey Siri pl...
  • Gogemax
  • Regular
  • 5531 Views
  • 12 replies
  • 0 likes
  • 5531 Views
  • 12 replies
  • 0 likes

[Carplay] Item cannot be played

PlanPremiumCountryGermanyDeviceiPhone Xs MaxOperating SystemiOS 13 My Question or IssueItems that where played before (previous evening) cannot be played back (in the next morning). Whenever I select an album from the "Recently played" list I'll get ...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone Xs Max Operating System iOS 13   My Question or Issue Items that where played before (previous evening) cannot be played back (in the next mo...
  • FuzzyMaster
  • Visitor
  • 799 Views
  • 1 replies
  • 0 likes
  • Carplay
    recently
  • 799 Views
  • 1 replies
  • 0 likes

Shuffle option gone from Daily Mixes on iPad

PlanPremiumCountryAustraliaDeviceiPad Pro 2Operating SystemiPadOS 13 My Question or IssueIn Daily Mixes, the shuffle option is always set as off (not affected by enabling shuffle in other playlists). On mobile, this can be turned on by using the ••• ...

  • Visitor
  • Plan Premium Country Australia Device iPad Pro 2 Operating System iPadOS 13   My Question or Issue In Daily Mixes, the shuffle option is always set as off (not affected by enabling shu...
  • 360 Views
  • 0 replies
  • 1 likes
  • 360 Views
  • 0 replies
  • 1 likes

Shuffle Play by Default

iOs This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to push. The persistent problem is that it's always on by default....no m...

  • Newbie
  • iOs     This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to pu...
  • 412 Views
  • 0 replies
  • 2 likes
  • 412 Views
  • 0 replies
  • 2 likes

Unexpected Error on iOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCannot log in on Safari. Crashes when i try to go onto the account page. Using IPhone 8 runni...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Cannot ...
  • Puppi61
  • Visitor
  • 860 Views
  • 2 replies
  • 0 likes
  • Login
  • 860 Views
  • 2 replies
  • 0 likes

Extra blank playlists?

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 13.5.1 My Question or Issuewhen i click "add to playlist" on a song, it has extra blank playlists at the bottom of my list of playlists. they don't show up in my library and i even tried to clea...

  • Visitor
  • Plan Premium Country USA Device iPhone 7+ Operating System iOS 13.5.1   My Question or Issue when i click "add to playlist" on a song, it has extra blank playlists at the bottom of my ...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Premium Duo flash keeps poping up *ANNOYING*

Can you do somthing about that annoying Premium Duo flash that pops up every fu**ing time I go to Home. Or am I supposed to click 100 times on the dismiss button before I get rid of it(?). Maybe you should try testing your apps before releasing **ble...

  • Music Fan
  • Can you do somthing about that annoying Premium Duo flash that pops up every fu**ing time I go to Home. Or am I supposed to click 100 times on the dismiss button before I get rid of it(?).   M...
  • 420 Views
  • 0 replies
  • 5 likes
  • 420 Views
  • 0 replies
  • 5 likes