Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68611 Views
16 replies
37 likes

68611 Views
16 replies
37 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Shaanthosh
Casual Listener
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
2019-05-21 1:19:04 AM
2020-05-28 11:31:52 PM
buzzcut
Casual Listener
3859 Views
7 replies
0 likes
Help

3859 Views
7 replies
0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

ari13lula2022
Visitor
Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or Issue Prezados, ...
2020-05-28 11:08:48 PM
493 Views
0 replies
0 likes

493 Views
0 replies
0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Ofirl
Newbie
Plan Premium Country Israel Device IPhone Xs Operating System iOS 13.5 My Question or Issue When going to the queue and changing the song order using the drag handles t...
2020-05-28 7:53:27 PM
2020-05-28 10:51:32 PM
AdamDamon
Spotify Star
476 Views
1 replies
0 likes
bug

476 Views
1 replies
0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Riverajason
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-28 4:59:44 PM
2020-05-28 5:11:51 PM
Billy-J
Spotify Star
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Maglie22
Visitor
Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
2020-05-28 11:46:11 AM
2020-05-28 4:28:30 PM
Xenia
Moderator
666 Views
1 replies
0 likes
Account
Other

666 Views
1 replies
0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

HyyHYY
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
2020-05-28 2:25:34 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Highway190
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
2020-05-25 3:11:20 PM
2020-05-28 1:20:06 AM
Highway190
Regular
1196 Views
5 replies
0 likes
iOS
Other

1196 Views
5 replies
0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

afiqzudinhadi
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
2020-04-28 11:28:41 AM
2020-05-27 8:43:36 PM
afiqzudinhadi
Casual Listener
775 Views
5 replies
0 likes

775 Views
5 replies
0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

DJCarlos
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
2020-05-27 12:58:34 PM
2020-05-27 7:18:10 PM
Onewave
Roadie
771 Views
3 replies
0 likes

771 Views
3 replies
0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Caleb21
Casual Listener
Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1 My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
2020-05-20 2:14:00 AM
2020-05-27 5:37:30 PM
jbonacci-ca
Casual Listener
2159 Views
4 replies
0 likes

2159 Views
4 replies
0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

yk5-k_59oarsq
Casual Listener
Plan Premium Country AT Device iPad Operating System iOS 13.5 My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
2020-05-26 9:24:12 AM
2020-05-27 3:54:12 PM
yk5-k_59oarsq
Casual Listener
369 Views
1 replies
1 likes

369 Views
1 replies
1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

ben_leclair
Regular
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
2019-08-10 5:12:56 AM
2020-05-27 12:47:12 PM
MattSuda
Spotify Star
981 Views
7 replies
0 likes

981 Views
7 replies
0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

WonderBranch
Visitor
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ...
2019-12-17 9:34:42 PM
2020-05-27 12:13:02 PM
MattSuda
Spotify Star
910 Views
1 replies
5 likes
App & Features

910 Views
1 replies
5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Flook75
Regular
Plan Premium Country Uk Device iPod touch 6th Generation Operating System Latest update My Question or Issue Hi, This has been happening since the last couple o...
2020-05-27 11:19:36 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

WoogieDasKamel
Regular
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
2020-05-26 12:32:38 PM
2020-05-27 8:03:07 AM
WoogieDasKamel
Regular
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

Gsggjjf
Regular
Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2 My Question or Issue Since the last update of Spotify, I encounter the following issue: ...
2019-04-07 8:00:32 PM
2020-05-26 8:22:14 PM
Grant_NC
Casual Listener
4840 Views
14 replies
15 likes

4840 Views
14 replies
15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

Highway190
Regular
I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving ...
2020-05-25 2:28:45 PM
2020-05-26 7:58:46 PM
Highway190
Regular
852 Views
2 replies
1 likes

852 Views
2 replies
1 likes

Accessibility issues on spodify using voiceover screenreader on iPhone.

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

snufas
Casual Listener
Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podcasts &gt...
2020-05-26 7:52:42 PM
719 Views
0 replies
0 likes

719 Views
0 replies
0 likes

Go back few seconds witch apple car

Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for a few second, (about 20-30) by pushing the rewind button all time the...

charlyblaugrana
Casual Listener
Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for ...
2020-05-26 5:32:40 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Solved!! 'Liked Songs' shuffling with Premium

I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked songs would play after each other unless the shuff...

akgr8sk82
Casual Listener
I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked...
2020-05-26 3:54:14 AM
2020-05-26 4:44:05 PM
Billy-J
Spotify Star
15065 Views
3 replies
0 likes
Liked Songs Playlist

15065 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts