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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62660 Views
  • 16 replies
  • 37 likes
  • 62660 Views
  • 16 replies
  • 37 likes

Don't get push notifications when a playlist have updates: what's wrong?

PlanPremiumCountry The NetherlandsDeviceiPhone SEOperating System(iOS 12) My Question or Issue I enable the push notifications on the Spotify app (slider on green, if this is ok?) and on my iphone itself to receive push notifications when playlists h...

  • Regular
  • Plan Premium Country  The Netherlands Device iPhone SE Operating System (iOS 12)   My Question or Issue  I enable the push notifications on the Spotify app (slider on green, ...
  • giantsxx21
  • Casual Listener
  • 1886 Views
  • 5 replies
  • 0 likes
  • 1886 Views
  • 5 replies
  • 0 likes

[Apple TV] Playback drops out intermittently

Plan: PremiumCountry: USA Device: Apple TV 4kOperating System: tvOS 13.4.4 Playback from my Apple TV intermittently drops out (a couple of times per song). The drop out is 3-5 seconds long and automatically resumes. The Apple TV is connected via ethe...

  • Visitor
  • Plan: Premium Country: USA   Device: Apple TV 4k Operating System: tvOS 13.4.4   Playback from my Apple TV intermittently drops out (a couple of times per song). The drop out is 3-5 s...
  • 464 Views
  • 0 replies
  • 1 likes
  • apple TV
    dropout
    intermittent
  • 464 Views
  • 0 replies
  • 1 likes

Previous Track goes back to original song

PlanPremiumCountry: UK Device(iPhone XR)Operating System(iOS 13.4.1) My Question or IssueHi, When i finish a playlist and it plays related songs if i try and go back to the previous track it just goes back to the last song on the playlist on the not ...

  • Visitor
  • Plan Premium Country: UK   Device (iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue Hi,   When i finish a playlist and it plays related songs if i try and go...
  • Billy-J
  • Spotify Star
  • 696 Views
  • 1 replies
  • 0 likes
  • 696 Views
  • 1 replies
  • 0 likes

Glitch

My Question or IssueMy Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays 20 seconds - then it flips though another 5 songs. I’ve tried...

  • Casual Listener
  •   My Question or Issue My Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays ...
  • Billy-J
  • Spotify Star
  • 693 Views
  • 1 replies
  • 0 likes
  • Glitch
    Glitching songs
    Skiping tracks
  • 693 Views
  • 1 replies
  • 0 likes

Group session bugs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I’m trying out the group session beta at the moment. Once my friends connect they see th...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 680 Views
  • 0 replies
  • 0 likes
  • 680 Views
  • 0 replies
  • 0 likes

No longer able to dislike artist or song, or even thumbs down a song

PlanPremiumCountry DeviceiPhone 8Operating System12.1.2 My Question or Issue I can no longer dislike a song, nor do I have the ability to “don’t play songs from this artist” when listening to a station.

  • Casual Listener
  • Plan Premium Country   Device iPhone 8 Operating System 12.1.2   My Question or Issue  I can no longer dislike a song, nor do I have the ability to “don’t play songs from thi...
  • tandreasen
  • Casual Listener
  • 2894 Views
  • 6 replies
  • 9 likes
  • Dislike artist or song on ios
  • 2894 Views
  • 6 replies
  • 9 likes

Wrong song by same artist plays

DeviceiPhone XSOperating SystemiOS 13.5Spotify 8.5.58 My Question or IssueWhen I was connected to Carplay and would ask Siri to play a specific song it would play a different one by the same artist. After further testing, it appears to only be happen...

  • Visitor
  • Device iPhone XS Operating System iOS 13.5 Spotify 8.5.58   My Question or Issue When I was connected to Carplay and would ask Siri to play a specific song it would play a different one b...
  • MichaelJerzak
  • Composer
  • 958 Views
  • 1 replies
  • 0 likes
  • 958 Views
  • 1 replies
  • 0 likes

Can I transfer Spotify music to iTunes on my IPad

I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you know. I hope to accomplish this so I can easily list...

  • Visitor
  • I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you k...
  • Maxim
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Spotify only playing random songs (auto play is off)

PlanFree/CountryEngland DeviceiPhone 7+Operating SystemNewest IOS My Question or IssueSpotify is only playing songs outside my playlist. Usually 1 or 2 songs play before I can hear the ones in my playlist but 10 songs in a row have played that are no...

  • Casual Listener
  •   Plan Free/ Country England  Device iPhone 7+ Operating System Newest IOS   My Question or Issue Spotify is only playing songs outside my playlist. Usually 1 or 2 songs pla...
  • HughJazz
  • Casual Listener
  • 763 Views
  • 2 replies
  • 0 likes
  • Spotify songs playback
  • 763 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting car bluetooth and connects to echo and plays songs i dont listen to?

Plan - Premium Country - UK Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I connect my iphone to my car bluetooth and half way through a song it keeps disconnecting the bluetooh and connect to Echo and playing songs i d...

  • Visitor
  • Plan - Premium   Country - UK    Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I connect my iphone to my car bluetooth ...
  • 1165 Views
  • 0 replies
  • 0 likes
  • 1165 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify search not working anymore

my Spotify search stops working after a few minutes, this happens on LTE and on WiFi I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need to force close the app and open it again, how can I fix t...

  • Casual Listener
  • my Spotify search stops working after a few minutes, this happens on LTE and on WiFi  I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need ...
  • trysnipes
  • Visitor
  • 16662 Views
  • 10 replies
  • 3 likes
  • 16662 Views
  • 10 replies
  • 3 likes

WatchOS queries

PlanPremiumCountry : India DeviceApple Watch Series 5 LTEOperating SystemWatchOS 6.2.5 My Question or IssueHI, I have been working with the OEM pain in the wrong side I got a new apple watch. I have a Headset connected to it and I see it detect under...

  • Visitor
  • Plan Premium Country : India   Device Apple Watch Series 5 LTE Operating System WatchOS 6.2.5   My Question or Issue HI, I have been working with the OEM pain in the wrong side&nb...
  • Billy-J
  • Spotify Star
  • 500 Views
  • 1 replies
  • 1 likes
  • Apple Watch
  • 500 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Appears On" now missing in app

Hello, It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page. This section is absolutely necessary in order to see an artist's remix releases, or even their contrib...

  • Newbie
  • Hello,  It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page.  This section is absolutely necessary ...
  • PrinceRicard
  • Visitor
  • 13025 Views
  • 65 replies
  • 83 likes
  • Mobile
  • 13025 Views
  • 65 replies
  • 83 likes

Solved!! iPhone and iPad do not sync Favourite Songs

Hey there My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should. I tried reboot on both devices, log out/log in and also log out on all devices in browser. Any...

  • Casual Listener
  • Hey there   My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should.   I tried reboot on both de...
  • Schakal
  • Casual Listener
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Terrible sound while streaming via Yamaha MusicCast

Plan PremiumCountry Poland Device iPhone 8Operating System iOS 13.3.1.Spotify and Yamaha have the latest software update. My Question or IssueI am my phone with my Yamaha MusicCast via bluetooth and it used to work fine. For the last 10 days or so th...

  • Casual Listener
  • Plan Premium Country Poland   Device iPhone 8 Operating System iOS 13.3.1. Spotify and Yamaha have the latest software update.   My Question or Issue I am my pho...
  • KasiaSz
  • Casual Listener
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Music will not play without Data on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Emilia_8
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Can only share some of my playlists to insta stories, others give an error

Plan PremiumCountryUKDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueSo I have seen an issue just now when I was trying to share a playlist of mine to stories. When I try to share it, it gives this error:This happens to another one of m...

F6BD9285-5BFB-4BA6-8003-8C9560268E17.png
  • Gig Goer
  • Plan  Premium Country UK Device iPhone 11 Operating System iOS 13.4.1   My Question or Issue So I have seen an issue just now when I was trying to share a playlist of mine to stor...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

The sound while changing the song

PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??

  • Visitor
  • Plan Premium Country Turkey Device iPhone7   My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t Update Beta

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1)   My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...
  • Katerina
  • Spotify Legend
  • 848 Views
  • 3 replies
  • 0 likes
  • 848 Views
  • 3 replies
  • 0 likes