Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62719 Views
16 replies
37 likes

62719 Views
16 replies
37 likes

Podcasts Page Empty

Plan: PremiumCountry: New Zealand Device: iPhone XROperating System: iOS 13.3 My Question or IssueThe Podcasts page is coming up empty when I go from the Search tab and try to browse Podcasts. It works fine for all other music genres, and also when I...

reinajille
Newbie
Plan: Premium Country: New Zealand Device: iPhone XR Operating System: iOS 13.3 My Question or Issue The Podcasts page is coming up empty when I go from the Search tab and t...
2020-01-21 11:23:36 PM
2020-01-26 12:12:57 AM
PavaScotty
Visitor
1333 Views
1 replies
10 likes
Browse
Podcasts
Search

1333 Views
1 replies
10 likes

Low Volume via Airplay

PlanPremiumCountryUSA DeviceAll Apple GadgetsOperating SystemLatest iOs My Question or IssueI have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I play my Spotify (Premium) via iPad or iPhone and cast it to my Chro...

Tlcbj41v
Music Fan
Plan Premium Country USA Device All Apple Gadgets Operating System Latest iOs My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attac...
2019-08-11 8:49:00 PM
2020-01-26 6:28:39 PM
Onewave
Roadie
1956 Views
2 replies
0 likes

1956 Views
2 replies
0 likes

Solved!!Superuser Contribution Spotify playing random on iPhone

My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app PlanFreeCountryMassachusetts Deviceiphone...

bvf-w9ca_3ozd
Casual Listener
My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t usin...
2020-01-24 9:46:59 PM
2020-01-26 12:25:59 PM
Mario
Spotify Legend
3867 Views
1 replies
0 likes
spotify issues

3867 Views
1 replies
0 likes

Bug

PlanPremiumCountrySaudi ArabiaDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3App Version8.5.41My Question or IssueRecently, my Spotify app begins to change songs without any input, and the songs are not even on my liked playlist. Also, I suddenly see...

Talal2410
Visitor
Plan Premium Country Saudi Arabia Device iPhone 11 Pro Max Operating System iOS 13.3 App Version 8.5.41 My Question or Issue Recently, my Spotify app begins to change songs without any inp...
2020-01-26 3:34:38 AM
2020-01-26 11:42:36 AM
Emilia_8
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

IOS Manual car view for AUX Connection

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FreeCountryAustralia IPhone 7 IOS 13 My Question or IssueCould you please provide a simple manual car view option for people us...

5T-7
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Australia IPhone 7 IOS 13 M...
2020-01-26 6:43:03 AM
508 Views
0 replies
7 likes

508 Views
0 replies
7 likes

Disconnecting from devices

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13 (latest) My Question or IssueWithout fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, Spotify will eventually disconnect from the Chromecast/Apple TV and then eve...

discodansir
Visitor
Plan Premium Country United States Device iPhone 11 Operating System iOS 13 (latest) My Question or Issue Without fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, ...
2020-01-26 1:08:26 AM
1023 Views
0 replies
3 likes

1023 Views
0 replies
3 likes

Playback was fine but now pauses for 1/2 second every 40 secs, or so & then resumes

PlanFreeCountryUK Device(iPhone SEOperating System(iOS 13.3) Bose stereo in the car. My Question or IssueThis problem only happens in my car. It does it with BT and when connected by wire.I've deleted/reinstalled BT connections on both phone and car ...

ohjustuse
Newbie
Plan Free Country UK Device (iPhone SE Operating System (iOS 13.3) Bose stereo in the car. My Question or Issue This problem only happens in my car. It does it with BT and wh...
2020-01-25 4:56:35 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Spotify stops when Waze starts

CountryNetherlandsDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueSince the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very slow (other topic) but when it is playing audio via Bluetooth car connect...

the_menace
Casual Listener
Country Netherlands Device iPhone 7 Operating System iOS 13.3 My Question or Issue Since the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very s...
2020-01-20 7:36:54 PM
2020-01-25 3:18:03 PM
the_menace
Casual Listener
4518 Views
1 replies
1 likes

4518 Views
1 replies
1 likes

Volume Bug

PlanPremiumCountryHKDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to Max by default. This could be problematic as my ears could get hurt.

user-removed
Visitor
Plan Premium Country HK Device iPhone XR Operating System iOS 13.3 My Question or Issue After listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to...
2020-01-25 7:06:11 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Acura Spotify not working

Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium subscription.

ggiulini
Newbie
Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium...
2020-01-24 3:27:17 PM
494 Views
0 replies
0 likes
Acura ILX

494 Views
0 replies
0 likes

Won't shuffle playlists IOS MAZDA

PlanPremiumCountryUsaDevice(iPhone SEOperating System(iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bluetooth in my 2013 Mazda CX-5. Shuffle does not work, after each skip, shuffle swit...

Lvsaint
Visitor
Plan Premium Country Usa Device (iPhone SE Operating System (iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bl...
2020-01-24 6:13:34 AM
1084 Views
0 replies
0 likes
bluetooth
mazda
shuffle

1084 Views
0 replies
0 likes

Can't use adance to next song while using USB plug in car.

PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13My Question or IssueSpotify won't advance to next song and IDrive song content "stuck" on first song pla...

counting6
Regular
Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13 My Question or Issue Spo...
2020-01-23 11:00:13 PM
384 Views
0 replies
0 likes

384 Views
0 replies
0 likes

Spotify stops playing when recording an instagram video

Device(iPhone 8 Plus) My Question or IssueSpotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened after my last update, used to work just fine a couple days ago.

__elk
Casual Listener
Device (iPhone 8 Plus) My Question or Issue Spotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened afte...
2020-01-23 8:54:42 PM
2020-01-23 10:01:57 PM
gorilla-aiyana
Casual Listener
2370 Views
1 replies
0 likes

2370 Views
1 replies
0 likes

Superuser Contribution need to stay offline

Hi guys,once songs are downloaded are they played offline even if I don´t use the offline mode?And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like to avoid to happen when I´m not connected to a wifi.Th...

boettge
Casual Listener
Hi guys, once songs are downloaded are they played offline even if I don´t use the offline mode? And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like...
2020-01-22 9:47:53 PM
2020-01-23 8:49:45 PM
boettge
Casual Listener
723 Views
2 replies
0 likes

723 Views
2 replies
0 likes

Problems while editing the queue

PlanPremiumCountryGermanyDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3 My Question or IssueWhen I‘m queuing a long playlist and then want to edit it afterwards the editing does not work properly. I tried reinstalling the app various times but nothi...

Zetric
Newbie
Plan Premium Country Germany Device iPhone 11 Pro Max Operating System iOS 13.3 My Question or Issue When I‘m queuing a long playlist and then want to edit it afterwards the editin...
2020-01-23 2:52:01 PM
2020-01-23 5:38:36 PM
Emilia_8
Community Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Superuser Contribution Unchangeable queue

So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in my queue but I can even access a button that brings ...

Bruhjsjejww
Visitor
So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in m...
2020-01-22 9:48:27 PM
2020-01-23 12:16:36 PM
Guido
Spotify Legend
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Superuser Contribution First song that I add to queue always disappears.

PlanPremiumCountryThe Netherlands DeviceiPhone 8Operating SystemiOS 12 My Question or IssueI have been using Spotify premium for over 3 years or so. I never had this issue until a update dropped around one year ago. When I add a song to my queue I ma...

DaanHeetkamp
Casual Listener
Plan Premium Country The Netherlands Device iPhone 8 Operating System iOS 12 My Question or Issue I have been using Spotify premium for over 3 years or so. I never had ...
2020-01-23 7:11:47 AM
2020-01-23 11:14:33 AM
Petya
Community Legend
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Superuser Contribution Ad time

PlanFreeCountryAustralia Deviceany free device (happens on my iPhone 7)Operating SystemiOS 13 My Question or IssueThe ads that are supposed to happen every half an hour happen every 10 minutes, it got shorter and shorter over the last 2 months and I ...

Novaklive
Visitor
Plan Free Country Australia Device any free device (happens on my iPhone 7) Operating System iOS 13 My Question or Issue The ads that are supposed to happen every half ...
2020-01-23 2:55:14 AM
2020-01-23 10:32:23 AM
Guido
Spotify Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Superuser Contribution Playing same song! Unable to pause or play other music.

The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I have redownloded the app and changed passwords, not...

Jferg5786
Casual Listener
The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I ...
2020-01-23 3:01:14 AM
2020-01-23 9:48:35 AM
Mario
Spotify Legend
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

Concert Location

Plan: PremiumCountry: USDevices: iPhone 8, Macbook ProOperating SystemiOS 13.3, macOS Catalina 10.15.2 My Question or IssueI keep getting concert notifications for Chicago. On my I phone it directs me to change the city in the app, but there doesn't ...

Sam_Axe
Visitor
Plan: Premium Country: US Devices: iPhone 8, Macbook Pro Operating System iOS 13.3, macOS Catalina 10.15.2 My Question or Issue I keep getting concert notifications for Chicag...
2020-01-22 11:53:20 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

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