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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81797 Views
  • 19 replies
  • 37 likes
  • 81797 Views
  • 19 replies
  • 37 likes

"Albums" tab now only displays FULL albums I've "Liked" and absolutely ruins how I browse

As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs under the "Songs you've liked" playlist just to browse ...

  • Casual Listener
  • As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs unde...
  • suetyfiddle
  • Visitor
  • 1762 Views
  • 4 replies
  • 4 likes
  • 1762 Views
  • 4 replies
  • 4 likes

Carplay doesn't update podcast list

PlanFreeCountryUSDeviceiPhone 10SMaxOperating SystemiOS 13.3.1 My Question or IssuePodcasts aren't downloading automatically, but thats not the real problem here. When I then manually download them, if my phone is already connected to Carplay the lis...

  • Visitor
  •   Plan Free Country US Device iPhone 10SMax Operating System iOS 13.3.1   My Question or Issue Podcasts aren't downloading automatically, but thats not the real problem here. Whe...
  • 995 Views
  • 0 replies
  • 1 likes
  • 995 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution IPad won’t allow shuffle , press shuffle icon and it changes to pause

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle instead the icon becomes a pause icon. Please has any...

  • Regular
  • I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle in...
  • Dene111
  • Regular
  • 4764 Views
  • 17 replies
  • 0 likes
  • 4764 Views
  • 17 replies
  • 0 likes

Podcast function Mac and Iphone app

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new podcast episodes in my Mac app so bad to find and on...

  • Regular
  • Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new p...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

Solved!! iPhone Hijacked by Amazon Echo

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Echo and ask it to play something on Spotify and it w...

  • Casual Listener
  • I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Ec...
  • Eccohawk
  • Newbie
  • 3190 Views
  • 8 replies
  • 0 likes
  • 3190 Views
  • 8 replies
  • 0 likes

Solved!! What happened to the iPhone app dislike button???

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS My Question or IssueWhat happened to the iPhone app dislike button??? One of your last updates removed the dislike button. How am I supposed to tailor my music to my tastes now? Skipping a track d...

  • Visitor
  • Plan Premium Country US Device iPhone 8 Operating System iOS    My Question or Issue What happened to the iPhone app dislike button??? One of your last updates removed the dislike...
  • Emilia_8
  • Community Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS missing button to share in Instagram

As you can see from the attached screenshot, I cannot share songs on Instagram anymore.The Spotify app as the Instagram one, are both updated.How can I solve this issue?thanks, Caterina PlanFreeCountry Italy DeviceiPhone 7

  • Newbie
  • As you can see from the attached screenshot, I cannot share songs on Instagram anymore. The Spotify app as the Instagram one, are both updated. How can I solve this issue? thanks,    C...
  • Mario
  • Spotify Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution App won't stay on playlist.

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist. PlanPremiumCountryUSADeviceiPhone 11 Pro Max My Question or IssueWhen a song from a playlist is finished, the iOS app starts a new s...

  • Newbie
  • When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist.   Plan Premium Country USA Device iPhone 11 Pro Max   My Quest...
  • Ivan
  • Spotify Legend
  • 1641 Views
  • 1 replies
  • 0 likes
  • 1641 Views
  • 1 replies
  • 0 likes

App causes car bluetooth to disconnect when switching songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.3.1Spotify Version8.5.45.529 My Question or IssueI just got a new car, and I’m trying to use Spotify over bluetooth. The problem I’m running into is every few songs, when a new song starts, m...

  • Newbie
  • Plan Premium Country USA Device iPhone 6s Operating System iOS 13.3.1 Spotify Version 8.5.45.529   My Question or Issue I just got a new car, and I’m trying to use Spotify over bl...
  • 608 Views
  • 0 replies
  • 0 likes
  • 608 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Folders Still on Phone

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12 My Question or IssueI deleted the folders from a playlist on my desktop. Yet it is still on my phone. Why hasn’t it removed?

  • Newbie
  •   PlanPremium Country USA   Device iPhone X Operating System iOS 12   My Question or Issue I deleted the folders from a playlist on my desktop. Yet it is still on my phone. ...
  • Ivan
  • Spotify Legend
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

Solved!! Log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had an accidental premium subscription purchase refunded but have also had my account ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle

Plan: PremiumCountry: GermanyDevice: iPhone 11My Question or Issue:Dear Community and developers,Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen?

  • Casual Listener
  • Plan: Premium Country: Germany Device: iPhone 11 My Question or Issue: Dear Community and developers, Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen? &...
  • OviiiOne
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Spotify Connect Not working on Marantz Receivers (intermittent status sound)

Why aren't you guys not supporting Marantz Receivers anymore? Please include your support for Marantz receivers. Is the main reason I purchase my receiver. I can't afford to spend another 2k on a receiver because it doesn't support spotify. Please oh...

  • Casual Listener
  • Why aren't you guys not supporting Marantz Receivers anymore?  Please include your support for Marantz receivers.  Is the main reason I purchase my receiver. I can't afford to spend another...
  • 546 Views
  • 0 replies
  • 6 likes
  • 546 Views
  • 0 replies
  • 6 likes

Account Log Out

PlanFree/PremiumCountry Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or their passwords. I asked the spotify stuff for help, but then they tol...

  • Visitor
  • Plan Free/Premium Country Cyprus  Hey guys,I would like to disconnect my acounts but, I Iost the device  that I had them on, also I dont't remember any username , any email address or th...
  • Billy-J
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

account

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free trial and wanted to cancel it. help me pls Device(iPho...

  • Visitor
  • practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free tri...
  • Emilia_8
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Airpods keep jumping to a random song

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even heard of this song before and I wasn’t even near my pho...

  • Casual Listener
  • I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even hear...
  • Ink_85
  • Visitor
  • 8192 Views
  • 11 replies
  • 3 likes
  • 8192 Views
  • 11 replies
  • 3 likes

Superuser Contribution Who is using my account..?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I log in to Spotify, I find all sort of music in my history and loads of **bleep** sugge...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • Mario
  • Spotify Legend
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lag/stutter when auto-scrolling in a playlist

Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper part of the screen) in a playlist with more than 1...

  • Roadie
  • Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper...
  • Ivan
  • Spotify Legend
  • 2652 Views
  • 7 replies
  • 0 likes
  • 2652 Views
  • 7 replies
  • 0 likes

Superuser Contribution Las canciones se cambian solas, no solicito los cambios de musica, aparecen artistas que no conozco

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
  • Spotify Legend
  • 1612 Views
  • 1 replies
  • 0 likes
  • 1612 Views
  • 1 replies
  • 0 likes

Superuser Contribution app keeps crashing for no reason

PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...

  • Visitor
  • Plan Premium Country Singapore   Device iphone 11  Operating System ios 13   My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...
  • Mario
  • Spotify Legend
  • 879 Views
  • 1 replies
  • 0 likes
  • technical
    Troubleshooting
  • 879 Views
  • 1 replies
  • 0 likes