Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64110 Views
16 replies
37 likes

64110 Views
16 replies
37 likes

Apple TV App Doesn’t Suggest/Recommend Tracks

Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?

Lucas991
Visitor
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...
2020-01-18 5:14:19 AM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Spotify uses data when connected to wifi and data is turned off

PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...

flipper623
Visitor
Premium USA iPhone 7 iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "off...
2020-01-18 3:01:57 AM
708 Views
0 replies
0 likes
wifi

708 Views
0 replies
0 likes

How is CarPlay controlled?

PlanPremiumCountryUSADevice(iPhone 11) My Question or IssueWondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufacturer, another party or a combo of some of these? I'm using a JVC head unit in my ...

mw77
Casual Listener
Plan Premium Country USA Device (iPhone 11) My Question or Issue Wondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufactu...
2020-01-17 6:59:07 PM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Spotify crashes Car Play

Device: iPhone 8, IOS 12.3.1Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play.When I connect my phone via USB, and try to play a song, randomly the whole car play crashes: the phone discon...

baydriver
Newbie
Device: iPhone 8, IOS 12.3.1 Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play. When I connect my phone via USB, and...
2019-06-27 2:57:49 AM
2020-01-17 6:42:52 PM
uresam
Regular
1957 Views
1 replies
2 likes

1957 Views
1 replies
2 likes

Recently played artist not updating on profile

Plan: PremiumCountry: USADevice: iphone 7Operating System: iOS 13.3My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended resolution however it didn't work. Please advise how to resolve this issue.

anon9012
Visitor
Plan: Premium Country: USA Device: iphone 7 Operating System: iOS 13.3 My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended&nb...
2020-01-17 4:04:59 PM
2020-01-17 4:15:16 PM
Emilia_8
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Solved!! Mobile app suddenly only allows shuffle play

Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affected, and I've received no notification nor could fin...

Lacho236
Visitor
Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affect...
2020-01-17 1:51:25 PM
2020-01-17 4:11:57 PM
Emilia_8
Community Legend
1113 Views
1 replies
1 likes

1113 Views
1 replies
1 likes

Please bring back the scroll bar

PlanPremiumCountryAustralia DeviceiPhone 8 Operating SystemiOS 12 My Question or IssueSince the update almost a year ago, the scroll bar has disappeared. I like to have all my likes songs in one place. If I’m listening to a song beginning with A and ...

Judgelord
Visitor
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12 My Question or Issue Since the update almost a year ago, the scroll bar has disappeared...
2020-01-17 7:53:37 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

I can't play downloaded local files on iPhone any more

Plan: PremiumCountry: USADevice: iPhone 11 My Question or IssueI was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was also able to play those downloaded files on the iPhone. However, after I ch...

BigLei
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 My Question or Issue I was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was...
2020-01-14 6:13:21 AM
2020-01-17 3:33:53 AM
BigLei
Casual Listener
736 Views
2 replies
0 likes

736 Views
2 replies
0 likes

Shuffle

My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my playlist for that day

Garrett_B2014
Visitor
My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my...
2020-01-16 12:37:44 AM
2020-01-16 12:57:19 AM
eltoch
Composer
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Solved!! Continuous Play after one song

I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after just that one song. Any help? PlanPremiumCountryUSDevi...

TylerMoody
Casual Listener
I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after jus...
2020-01-16 4:04:55 PM
2020-01-16 11:46:12 PM
TylerMoody
Casual Listener
1860 Views
4 replies
0 likes

1860 Views
4 replies
0 likes

Superuser Contribution App does not open

PlanPremiumCountryTurkey - DubaiDeviceiPhone 11 proOperating Systemios13.3 My Question or Issue Hi there,I moved to Dubai 2 days ago and bought new phone which I started to use today. Before that I had my spare phone which was an iphone 6s also ios13...

osmang
Music Fan
Plan Premium Country Turkey - Dubai Device iPhone 11 pro Operating System ios13.3 My Question or Issue Hi there, I moved to Dubai 2 days ago and bought new phone which I sta...
2020-01-06 1:08:29 PM
2020-01-16 8:38:18 AM
osmang
Music Fan
8965 Views
2 replies
0 likes

8965 Views
2 replies
0 likes

[iOS][macOS] Spotify repeatedly rewinds 10 seconds regardless of playback state

Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...

MichaelZalla
Visitor
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: ...
2020-01-16 1:06:42 AM
1808 Views
0 replies
0 likes
bug
iOS
macOS
playback

1808 Views
0 replies
0 likes

Playlist length missing

i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify

Npostman
Roadie
i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify&n...
2020-01-14 1:46:46 PM
2020-01-15 11:04:33 PM
Loxer
Community Legend
615 Views
3 replies
0 likes

615 Views
3 replies
0 likes

Spotify app repeatedly jumps to same playlist from another device

DEVICE: IPhone 11 Pro, IOS 13.3Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth headphones. Spotify can see my device and will play music that ...

ahilliara
Visitor
DEVICE: IPhone 11 Pro, IOS 13.3 Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth...
2020-01-15 4:39:00 PM
2020-01-15 10:15:49 PM
Loxer
Community Legend
566 Views
1 replies
0 likes

566 Views
1 replies
0 likes

I can’t find repeat or shuffle buttons

PlanPremiumCountryAustralia DeviceiPad air 2 Operating System(iOS 10) My Question or IssueI can’t seem to find the repeat or shuffle button when I’m playing music and I can’t find the button to view the queue they used to be next to the play/pause bu...

sophiegrace3
Newbie
Plan Premium Country Australia Device iPad air 2 Operating System (iOS 10) My Question or Issue I can’t seem to find the repeat or shuffle button when I’m playing music a...
2020-01-15 3:50:29 AM
2020-01-15 10:12:01 PM
Loxer
Community Legend
1112 Views
2 replies
0 likes

1112 Views
2 replies
0 likes

How to download app when under the system requirements?

PlanPremiumCountryNew ZealandDeviceiphone 5Operating SystemiOS10.3.4 My Question or IssueI have just purchased a second hand iPhone 5, I have got the operating system up to its maximum level of 10.3.4 but the minimum requirements to download Spotify ...

gac14
Casual Listener
Plan Premium Country New Zealand Device iphone 5 Operating System iOS10.3.4 My Question or Issue I have just purchased a second hand iPhone 5, I have got the operating system up to i...
2020-01-13 3:07:25 AM
2020-01-15 9:58:37 PM
Loxer
Community Legend
2365 Views
2 replies
0 likes

2365 Views
2 replies
0 likes

Superuser Contribution Streaming or playing from downloaded file?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. During holiday I had a limited data plan. I came up with the following question.When l...

abcabcabc
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
2019-12-24 5:09:43 AM
2020-01-15 1:51:03 PM
Peter
Spotify Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Same Song Plays Over and Over

When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I try to stop the song it starts to auto play again after a seco...

MrJim
Casual Listener
When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I tr...
2020-01-15 11:21:51 AM
2020-01-15 12:45:45 PM
Emilia_8
Community Legend
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

Solved!! Unable to shuffle filtered liked songs in Liked Songs

PlanPremiumDeviceiPhone XSOperating SystemiOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked songs and search for a certain artist or album and then hit shuffle. ...

Lekgolo143
Casual Listener
Plan Premium Device iPhone XS Operating System iOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked...
2019-12-08 4:42:14 PM
2020-01-14 5:33:17 PM
Lekgolo143
Casual Listener
2311 Views
2 replies
1 likes

2311 Views
2 replies
1 likes

Superuser Contribution Re: Car View Problem

My car view suddenly stopped working too.This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )

desireestar
Visitor
My car view suddenly stopped working too. This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )
2020-01-06 1:52:38 AM
2020-01-14 1:45:03 PM
Peter
Spotify Legend
1086 Views
1 replies
0 likes

1086 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts