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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81566 Views
  • 19 replies
  • 37 likes
  • 81566 Views
  • 19 replies
  • 37 likes

Random song (I know the song well) plays while listening to albums

PlanPremiumCountryUSADeviceIphone 8Operating System12.4My Question or IssueHi everybody, so basically whats going on is a song that i do listen to quite often on its own is starting to be played after songs by a different artist entirely. For example...

  • Visitor
  •   Plan Premium Country USA Device Iphone 8 Operating System 12.4 My Question or Issue Hi everybody, so basically whats going on is a song that i do listen to quite often on its own is ...
  • Loxer
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Stuck on “Waiting to download”

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My downloads disappeared. Now every time I try to download it says waiting to download. I ha...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Rlstang
  • Regular
  • 2192 Views
  • 17 replies
  • 0 likes
  • 2192 Views
  • 17 replies
  • 0 likes

iOS Equalizer Broken

Two things are happening with the equalizer in iOS. 1. Equalizer will not disable. No matter what preset is chosen, when you tap to disable the equalizer, the sound does not change because the preset remains applied. 2. When choosing the "Flat" prese...

  • Casual Listener
  • Two things are happening with the equalizer in iOS.   1. Equalizer will not disable. No matter what preset is chosen, when you tap to disable the equalizer, the sound does not change because t...
  • johnhco
  • Casual Listener
  • 1227 Views
  • 1 replies
  • 2 likes
  • 1227 Views
  • 1 replies
  • 2 likes

Single Local File Track Won't Sync to Phone

PlanPremiumCountry Device(iPhone XROperating SystemiOS My Question or IssueI've been at this since I got my new phone a few months ago, but really got around to trying to fix it this week with no luck. there are some albums/tracks I'd sync to my phon...

  • Visitor
  •   Plan Premium Country   Device(iPhone XR Operating System iOS   My Question or Issue I've been at this since I got my new phone a few months ago, but really got around to tr...
  • 495 Views
  • 0 replies
  • 0 likes
  • 495 Views
  • 0 replies
  • 0 likes

just updated -- where is radio button????????

Plan: PremiumCountry: ChileDevice: iPhone 6sOperating System: iOS 12.4(I don't know what version of Spotify I have, don't know where to look it up (searched, but answers were no good..)) My Question or Issue:I just updated, I find the new version SOR...

  • Regular
  • Plan: Premium Country: Chile Device: iPhone 6s Operating System: iOS 12.4 (I don't know what version of Spotify I have, don't know where to look it up (searched, but answers were no good..)) &nb...
  • Loxer
  • Community Legend
  • 857 Views
  • 5 replies
  • 0 likes
  • 857 Views
  • 5 replies
  • 0 likes

Auto Play (auto resume) Sony WF-1000XM3

PlanPremiumCountryMéxicoDeviceiPhone XOperating System iOS 12.4, App version 8.5.19My Question or IssueHello, I recently purchased the new sony WF-1000XM3 which have a sensor just like the airpods; I was trying them out last night with Spotify and fo...

  • Newbie
  • Plan Premium Country México Device iPhone X Operating System  iOS 12.4, App version 8.5.19 My Question or Issue Hello, I recently purchased the new sony WF-1000XM3 which have a sensor j...
  • 1229 Views
  • 0 replies
  • 2 likes
  • 1229 Views
  • 0 replies
  • 2 likes

Couldn't play music

My Question or IssueWhen using spotify on phone and on macbook, it keeps on playing songs that I did not choose. The songs changes to another song after 2 to 3 seconds. When I choose the song I would like to listen, it plays for 2 to 3 seconds as wel...

  • Visitor
  • My Question or Issue When using spotify on phone and on macbook, it keeps on playing songs that I did not choose. The songs changes to another song after 2 to 3 seconds. When I choose the song I wou...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

On iPhone the volume will be maxed out everytime you watch a video.

If you’re playing music on a device with your phone and try to view anything with sound like a video or someone’s snap on Snapchat it’ll be max volume practically every single time. Very rarely you can watch a couple snaps in a row before the volume ...

  • Regular
  • If you’re playing music on a device with your phone and try to view anything with sound like a video or someone’s snap on Snapchat it’ll be max volume practically every single time. Very rarely you c...
  • Loxer
  • Community Legend
  • 1014 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 1014 Views
  • 1 replies
  • 0 likes

Spotify not playing in background

PlanPremiumCountry United States DeviceiPhone 8Operating SystemiOS 11 My Question or IssueSpotify will stop playing anytime I lock my phone or close out of the app. It will also pause and start playing again while the app is open. Songs will also sta...

  • Newbie
  •   Plan Premium Country  United States  Device iPhone 8 Operating System iOS 11   My Question or Issue Spotify will stop playing anytime I lock my phone or close out of ...
  • Simi
  • Visitor
  • 12397 Views
  • 2 replies
  • 0 likes
  • bug
  • 12397 Views
  • 2 replies
  • 0 likes

Local files sync to iPhone no longer working for me

Plan: Premium (Family) Country: UK DeviceiPhone 7 and MacBook Pro running High Sierra My Question or IssueHi! So I have always used Spotify's fab 'Local Files' feature to add songs from old folk music CDs from the country where my parents grew up (wh...

  • Newbie
  •   Plan: Premium (Family)  Country: UK   Device iPhone 7 and MacBook Pro running High Sierra     My Question or Issue Hi! So I have always used Spotify's fab 'Lo...
  • 464 Views
  • 0 replies
  • 0 likes
  • Local files not downloading
    Local Source
    Sync issue
  • 464 Views
  • 0 replies
  • 0 likes

Queue bug

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueEver since I updated the Spotify iOS app to v8.5.14 and beyond, my queue has been acting weird. Every time I close and re-open the app, the same 10 or so songs I had q...

  • Visitor
  • Plan Premium Country USA Device iPhone XS Operating System iOS 12.3.1   My Question or Issue Ever since I updated the Spotify iOS app to v8.5.14 and beyond, my queue has been acting we...
  • Loxer
  • Community Legend
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

iOS se cierra sesión solo y pierdo descargas

PlanPremiumCountryArgentina Device(Iphone X)Operating System(iOS 12.4) My Question or Issuese cierra solo la sesión, y constantemente tengo que volver a descargas todas mis listas. Para que tengo premium hace años si ahora no cumple la función? Estoy...

  • Newbie
  • Plan Premium Country Argentina   Device (Iphone X) Operating System (iOS 12.4)   My Question or Issue se cierra solo la sesión, y constantemente tengo que volver a descargas toda...
  • 530 Views
  • 0 replies
  • 0 likes
  • 530 Views
  • 0 replies
  • 0 likes

Solved!! HELP ME!!! Can download podcasts, but can't download music

PlanPremiumDeviceIPhone 5Operating SystemiOS 10.3.3 HELP ME, I REALLY NEED IT I want to download music on my phone. When I click on "download" nothing changes, but I have "waiting for download" (pic 1). Later I try to download a podcast. It downloade...

  • Visitor
  •   Plan Premium Device IPhone 5 Operating System iOS 10.3.3   HELP ME, I REALLY NEED IT   I want to download music on my phone. When I click on "download" nothing changes, but...
  • Billy-J
  • Spotify Star
  • 5470 Views
  • 5 replies
  • 0 likes
  • Can't download
    can't listen offline
  • 5470 Views
  • 5 replies
  • 0 likes

[All Platforms][Podcasts] Podcasts no longer syncing between sessions.

All of the sudden, in the last week or so, my podcasts no longer sync between listening sessions. I will start listening on my phone, and then move into something else. When I return my progress is lost and the app shows that I haven't listened to th...

  • Casual Listener
  • All of the sudden, in the last week or so, my podcasts no longer sync between listening sessions.  I will start listening on my phone, and then move into something else.  When I return my p...
  • 438 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 438 Views
  • 0 replies
  • 1 likes

Superuser Contribution New update is terrible

PlanPremiumCountryUSADevice(iPhone Xr)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHere’s the reason why this is the most annoying update of all even though I’ve been annoyed with almost every update since the removal o...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone Xr) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Here’s the reason why this is the most annoying update ...
  • filmfan
  • Casual Listener
  • 4417 Views
  • 11 replies
  • 39 likes
  • 4417 Views
  • 11 replies
  • 39 likes

Why does my music only play half a song before skipping to next?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 1381 Views
  • 1 replies
  • 0 likes
  • 1381 Views
  • 1 replies
  • 0 likes

Apple Watch Issue

PlanPremiumCountryUSADeviceApple Watch 4 paired with iPhone6SOperating System(iOS 10 My Question or IssueWhen I tap on my Spotify library on my Apple Watch and then select Playlists, Favorite Songs appears but my other playlists are VERY slow to appe...

  • Roadie
  • Plan Premium Country USA Device Apple Watch 4 paired with iPhone6S Operating System (iOS 10   My Question or Issue When I tap on my Spotify library on my Apple Watch and then select Pl...
  • 460 Views
  • 0 replies
  • 0 likes
  • 460 Views
  • 0 replies
  • 0 likes

I cannot repeat one song in spotify ios

Device: iphone x question/issue As the subject says itself, im having problems with repeating one song in spotify, yes I also went to the three ... dots on the top right corner but nothing works as I’ve tried everything that I saw

  • Visitor
  • Device:   iphone x   question/issue   As the subject says itself, im having problems with repeating one song in spotify, yes I also went to the three ... dots on the top right co...
  • loftydan
  • Newbie
  • 796 Views
  • 2 replies
  • 1 likes
  • 796 Views
  • 2 replies
  • 1 likes

Why does Spotify change from Private Session after 6 hours in mobile, but not in desktop?

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueWhy does Spotify change from Private Session after 6 hours of inactivity in mobile, but not in desktop?

  • Spotify Star
  • Spotify Star
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.4   My Question or Issue Why does Spotify change from Private Session after 6 hours of inactivity in mobile, but not in...
  • Klout
  • Roadie
  • 896 Views
  • 1 replies
  • 0 likes
  • 896 Views
  • 1 replies
  • 0 likes

My songs aren’t playing offline?

Hello! I have had Spotify premium for about three months now. It’s been working fantastically and I'm glad I don’t have to listen to ads anymore. The best perk about getting premium is being able to listen to your music offline. However, in the past ...

  • Newbie
  • Hello! I have had Spotify premium for about three months now. It’s been working fantastically and I'm glad I don’t have to listen to ads anymore. The best perk about getting premium is being able to ...
  • Klout
  • Roadie
  • 841 Views
  • 3 replies
  • 0 likes
  • 841 Views
  • 3 replies
  • 0 likes