Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69953 Views
16 replies
37 likes

69953 Views
16 replies
37 likes

Remote Control

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI am a free user so I don't feel like I have much say and most of the users I see posting are premium users but I use my laptop to listen a lot and am grateful that I can pi...

carsonbelyk
Visitor
Plan Free Country Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I am a free user so I don't feel like I have much say and most of the users I see posting ar...
2019-07-30 5:35:31 AM
566 Views
0 replies
0 likes

566 Views
0 replies
0 likes

Solved!! Add songs from album NOT whole album

Hi I like to navigate using albums but I don’t always like/want every song on the album.Apple Music let’s you add just the songs you like from an album and the songs still show up under the album. This doesn’t appear to be the case with Spotify. Spot...

user-removed
Visitor
Hi I like to navigate using albums but I don’t always like/want every song on the album. Apple Music let’s you add just the songs you like from an album and the songs still show up un...
2019-07-29 12:04:09 AM
2019-07-30 4:49:49 AM
DanifC
Composer
3729 Views
1 replies
0 likes

3729 Views
1 replies
0 likes

Solved!! Playlist Not shuffling, other playlists only playing one track.

This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms. I usually listen to Playlist 1, and shuffle through the tracks. There are around 1200...

DaveNSyd
Casual Listener
This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms. I usually listen to Pla...
2019-07-27 4:45:53 AM
2019-07-30 4:45:51 AM
DanifC
Composer
4164 Views
3 replies
0 likes
iOS
Your Library

4164 Views
3 replies
0 likes

Premium doesn't work

PlanPremiumCountryFinlandDeviceiPhone 8Operating Systemthe newest iOs My Question or IssueHelp!My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I have tried to log in again, I've tried everything. Music lists doesn't work - ...

Julleews
Visitor
Plan Premium Country Finland Device iPhone 8 Operating System the newest iOs My Question or Issue Help! My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I ...
2019-07-29 10:01:17 PM
2019-07-29 11:10:43 PM
Loxer
Community Legend
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

API does not update for device connected over cellular

PlanPremiumCountryCanada DeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueSpotify's API does not seem to update properly for devices connected over cellular. I confirmed this by using Spotify's Console to get the user's playback state (s...

Mersid
Visitor
Plan Premium Country Canada Device iPhone 6S Operating System iOS 11.4.1 My Question or Issue Spotify's API does not seem to update properly for devices connected over cellul...
2019-07-29 2:09:32 AM
2019-07-29 8:52:20 AM
Loxer
Community Legend
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Solved!! Delete song from playlist

PlanFree/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI submitted a new idea to bring back the ability to delete songs from playlists on the mobile app, but someone replied saying it’s still possible by opening the … ...

connorhawke
Music Fan
Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I submitted a new idea to bring back the ability to delete songs from playlists on...
2019-07-24 10:49:28 AM
2019-07-29 8:43:19 AM
Loxer
Community Legend
9288 Views
7 replies
1 likes

9288 Views
7 replies
1 likes

Syncing Local Files from PC (Windows) to iPhone

PlanPremiumCountryCanadaOperating System Windows 10 My Question or IssueI am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not working. Am I doing it wrong? How do I sync my songs from local files on Windows 10 P...

Heffley
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not wo...
2019-07-29 2:40:14 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Unable to play certain songs

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable songs by (x artist). go to playback settings to show un...

siubhan
Casual Listener
Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable song...
2019-07-28 2:52:56 PM
2019-07-29 2:14:52 AM
siubhan
Casual Listener
919 Views
2 replies
0 likes

919 Views
2 replies
0 likes

Solved!! Premium won’t work

I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage.CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Anam14897
Casual Listener
I have Spotify Premium but almost all of my saved songs which I’ve downloaded won’t play and i already logged off and in and i also have enough phone storage. Country Germany Device (iPhone...
2019-07-28 3:33:19 PM
2019-07-28 10:50:47 PM
Anam14897
Casual Listener
846 Views
2 replies
0 likes

846 Views
2 replies
0 likes

Lost all playlists

PlanPremiumCountryCanadaDevice(iPhone 8Operating System Windows 10 My Question or Issue i did the app update on my iPhone and now all my playlists are gone! How do I restore my playlists? I have a family plan and those that didn’t update still has al...

allgood247
Visitor
Plan Premium Country Canada Device (iPhone 8 Operating System Windows 10 My Question or Issue i did the app update on my iPhone and now all my playlists are gone! &nbsp...
2019-07-28 2:16:50 PM
2019-07-28 9:56:58 PM
Loxer
Community Legend
418 Views
2 replies
0 likes

418 Views
2 replies
0 likes

Most of my “liked songs” have vanished

PlanPremium CountryUSADeviceiPhone XRMy Question or IssueI don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thousand songs, and now in my “liked songs” I only have 801 songs. I am con...

JadynBabyy
Visitor
Plan Premium Country USA Device iPhone XR My Question or Issue I don’t know when this happened but I noticed it at least a couple months ago, but originally I had AT LEAST a couple thous...
2019-07-23 8:00:07 PM
2019-07-28 9:54:43 PM
Loxer
Community Legend
719 Views
1 replies
0 likes
Deleted songs
missing songs
saved songs

719 Views
1 replies
0 likes

Local Files not syncing with iPhone

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and they will not sync onto my phone.The files play perfec...

hquntbed
Casual Listener
Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1 I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and t...
2019-07-24 11:14:37 AM
2019-07-28 5:07:13 PM
Jelsie
Newbie
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

Radio updates songs after downloading

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite inconvenient. I think the radio should update once a ...

Npostman
Roadie
I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite in...
2019-07-28 1:59:06 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Main playlist disappeared

Hi, Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it I’m so so sooooo sad. Nothing in recovery either. Playlist name was Well++

Tada1983-us
Visitor
Hi, Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it 😞 I’m so so sooooo sad. Nothing in recovery either. P...
2019-07-24 9:10:17 PM
2019-07-27 10:24:36 PM
Loxer
Community Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Probelm with Spotify 8.5.16 (IOS) and BMW Apps

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work. Spotify does not switch to this BMW mode anymore....

chrimoe
Casual Listener
I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work...
2019-07-27 6:31:52 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Premium doesn’t play

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to reinstall and download songs did that and didn’t w...

Jensmiumiu
Casual Listener
I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to...
2019-07-24 5:45:30 PM
2019-07-27 6:21:08 PM
Billy-J
Spotify Star
434 Views
3 replies
0 likes

434 Views
3 replies
0 likes

Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

Guggen
Visitor
Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...
2019-07-27 1:34:24 PM
409 Views
0 replies
0 likes

409 Views
0 replies
0 likes

Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

VaCool
Casual Listener
Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4 My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...
2019-07-26 10:23:38 PM
2019-07-26 11:09:54 PM
Bethany_Dawn
Community Legend
592 Views
1 replies
0 likes

592 Views
1 replies
0 likes

Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

MNum
Casual Listener
Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2) My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...
2019-07-26 5:26:22 AM
2019-07-26 8:21:10 PM
Geni2
Casual Listener
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

vanhornsby
Regular
I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...
2019-06-20 4:20:29 PM
2019-07-26 4:37:31 PM
Katerina
Spotify Legend
551 Views
2 replies
6 likes

551 Views
2 replies
6 likes

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