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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68481 Views
  • 16 replies
  • 37 likes
  • 68481 Views
  • 16 replies
  • 37 likes

Superuser Contribution Podcasts keep pausing on iPhone

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 15.2 My Question or IssueI am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20 minutes of a podcast and then all of a sudden, it stops. When I press the p...

  • Casual Listener
  • Plan Free Country USA Device iPhone SE Operating System iOS 15.2   My Question or Issue I am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20...
  • Norqdo
  • Regular
  • 15154 Views
  • 18 replies
  • 2 likes
  • 15154 Views
  • 18 replies
  • 2 likes

Why do I have this symbol beside some music on my playlist

Spotify keeps adding songs to my playlist with this green box and 2 diamond like images. They also have a plus and minus symbol with them, but when I minus them, other songs appear

  • Newbie
  • Spotify keeps adding songs to my playlist with this green box and 2 diamond like images. They also have a plus and minus symbol with them, but when I minus them, other songs appear
  • kyliekitlitlit
  • Visitor
  • 21095 Views
  • 2 replies
  • 0 likes
  • 21095 Views
  • 2 replies
  • 0 likes

Superuser Contribution The music/podcast keep pausing

PlanPremiumCountryIsrael DeviceiPhone 8Operating Systemios 10My Question or IssueThe music/podcast keep pausing and the button doesn’t change then after a while it starts again for a few seconds and pauses again, and so on. It doesn’t matter if I’m w...

  • Casual Listener
  • Plan Premium Country Israel  Device iPhone 8 Operating System ios 10 My Question or Issue The music/podcast keep pausing and the button doesn’t change then after a while it starts...
  • Norqdo
  • Regular
  • 10934 Views
  • 13 replies
  • 1 likes
  • 10934 Views
  • 13 replies
  • 1 likes

Can’t save photos

I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs access to my photos and that to change it in my settings and...

  • Newbie
  • I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs acce...
  • Billy-J
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch volume control unresponsive/laggy

Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to stop. Look at the watch. And rotate the crown 5-6 ...

  • Casual Listener
  • Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to...
  • Laxman_bro55
  • Casual Listener
  • 3401 Views
  • 8 replies
  • 4 likes
  • 3401 Views
  • 8 replies
  • 4 likes

Superuser Contribution Playlist makes entire app freeze

PlanPremiumCountryFrance DeviceIPhone 13 ProOperating SystemiOS 17.5 My Question or IssueL'une de mes playlist (toujours la même) fait bug toute mon application à chaque fois que je clique dessus depuis 2 jours. Quand je clique dessus, la playlist a ...

  • Visitor
  • Plan Premium Country France   Device IPhone 13 Pro Operating System iOS 17.5   My Question or Issue L'une de mes playlist (toujours la même) fait bug toute mon application à chaq...
  • Ivelina
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files syncing broken with new version on iOS, local files deleted

I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walksSomething has happened in the past couple of days though (presumably during a...

  • Regular
  • I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walks Something has happened...
  • ry_wilcos
  • Newbie
  • 8076 Views
  • 19 replies
  • 1 likes
  • 8076 Views
  • 19 replies
  • 1 likes

Superuser Contribution No se ven carátulas de los álbumes en modo offline

Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.

  • Newbie
  • Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.
  • Susan_GP
  • Moderator
  • 2525 Views
  • 6 replies
  • 2 likes
  • 2525 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...
  • Susan_GP
  • Moderator
  • 4338 Views
  • 17 replies
  • 2 likes
  • kids
    settings
    shuffle
  • 4338 Views
  • 17 replies
  • 2 likes

Superuser Contribution Spotify Playback Stops When Opening Jack in the Box Menu App

Hello Spotify Community, I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening to music while checking the Jack in The Box Menu. Details: ...

  • Newbie
  • Hello Spotify Community,   I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening...
  • Novy
  • Moderator
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the square icon with the pencil when sharing music?

PlanFree/PremiumCountryCanadaDeviceiPhone 14Operating SystemiOS 17 When sharing music, I noticed this new icon besides the solid color and gradient background options. What does it do?

  • Casual Listener
  •   Plan Free/Premium Country Canada Device iPhone 14 Operating System iOS 17   When sharing music, I noticed this new icon besides the solid color and gradient background options. ...
  • Joan
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: The play button doesn’t work and I can’t play anything on my iphone

Iphone 13 - ios 16.3.1Spotify app - 8.9.40 Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. Any help would be appreciated. Thanks.

  • Visitor
  • Iphone 13 - ios 16.3.1 Spotify app - 8.9.40   Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. A...
  • Yordan
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Spotify buffering constantly or songs won't play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, marykayintouch My Spotify app is constantly buffering, or audio stutters. When I am go...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...
  • MateusM
  • Spotify Star
  • 869 Views
  • 1 replies
  • 0 likes
  • 869 Views
  • 1 replies
  • 0 likes

Spotify Connect not working

PlanPremiumCountryUKDeviceiPhone SE, iPad 2019Operating SystemiOS 17.5 My Question or IssueSince the latest Spotify app update, whenever I try to connect to a device, it just shows “Connecting” very briefly then reverts to “Devices Available” without...

  • Regular
  • Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 17.5   My Question or Issue Since the latest Spotify app update, whenever I try to connect to a device, it just...
  • MateusM
  • Spotify Star
  • 747 Views
  • 3 replies
  • 0 likes
  • 747 Views
  • 3 replies
  • 0 likes

Repeating mid-song

PlanPremiumCountryMalaysiaDeviceiPhone 13Operating SystemiOS 17.4.1 I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second half of chorus the song would repeat the front chorus and the scroll bar wou...

  • Casual Listener
  • Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 17.4.1   I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second ha...
  • MateusM
  • Spotify Star
  • 382 Views
  • 4 replies
  • 0 likes
  • Songs Repeating
  • 382 Views
  • 4 replies
  • 0 likes

App crashing constantly. Again.

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 16.7.7App version8.9.40.506 My Question or IssueThe app is once again crashing constantly while I'm using it. The issue usually happens when I'm listening to a podcast. Either the podcast will...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 16.7.7 App version 8.9.40.506   My Question or Issue The app is once again crashing constantly while I'm using it. Th...
  • MateusM
  • Spotify Star
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Volume resets to max when scrolling through instagram stories

Hi everyone, for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here. Every time I'm scrolling through Instagram Stories on my iPhone XR, running iOS 12.3.1, while listening t...

  • Newbie
  • Hi everyone,   for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here.   Every time I'm scrolling through Ins...
  • Kldrobb
  • Visitor
  • 12778 Views
  • 5 replies
  • 11 likes
  • Instagram
    loud
    Max
    revert
    Stories
    Story
    volume
  • 12778 Views
  • 5 replies
  • 11 likes

Superuser Contribution Selected song is not playing, and songs in playlist are not showing

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now?? PlanFreeCountryUnited StatesDeviceiPhone 14 Operating Systemi...

  • Newbie
  • So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now??  &nb...
  • tom_1800
  • Visitor
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app crashing when trying Opening the app

PlanPremiumCountry DeviceiPhone 15proOperating System My Question or IssueSpotify app crashing when trying To open the app

  • Newbie
  • Plan Premium Country   Device iPhone 15pro Operating System   My Question or Issue Spotify app crashing when trying To open the app
  • Ivelina
  • Moderator
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution album cover instead of the song when searching

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on IOS 17 and i have spotify free. Please fix this i’ve...

  • Newbie
  • I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on I...
  • MartinT
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes