Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70928 Views
16 replies
37 likes

70928 Views
16 replies
37 likes

Spotify App won't load at all

PlanFree/PremiumCountry Device(iPhone XR)Operating System(iOS 12) My Question or Issue I've been using the app Spotify on my Iphone XR for awhile now, however, starting yesterday the app absolutely would not load at all. I've deleted it and restarted...

Shazi
Newbie
Plan Free/Premium Country Device (iPhone XR) Operating System (iOS 12) My Question or Issue I've been using the app Spotify on my Iphone XR for awhile now, however, star...
2019-02-17 11:40:18 PM
2019-02-18 4:22:18 PM
Loxer
Community Legend
6385 Views
1 replies
0 likes

6385 Views
1 replies
0 likes

Spotify buggy - skipping songs randomly, pausing/ playing randomly, opening up voice control

Plan - studentFree/Premium - premiumCountry - UK DeviceiPhone 6SOperating SystemiOS 12.1.4 - 16D57 As the title states, whether phone is sitting in my pocket or just in my end, whilst listening to music whilst walking the app will randomly skip songs...

CamBridger
Casual Listener
Plan - student Free/Premium - premium Country - UK Device iPhone 6S Operating System iOS 12.1.4 - 16D57 As the title states, whether phone is sitting in my pocket or just in my...
2019-02-17 3:01:27 PM
2019-02-18 4:03:53 PM
Loxer
Community Legend
1005 Views
2 replies
0 likes

1005 Views
2 replies
0 likes

iOS bring back the Queue

What happened to the quick access to the Queue in the upper-right on iOS devices? Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if this is just part of an A/B test, I'm honestly shocked this design made i...

kirkydaturkey
Newbie
What happened to the quick access to the Queue in the upper-right on iOS devices? Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if...
2019-02-17 9:26:36 PM
2019-02-18 4:03:32 PM
Loxer
Community Legend
347 Views
1 replies
1 likes

347 Views
1 replies
1 likes

New Edit Feature

My question or issue: Hi,The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it was and delete it, but now if I want to delete a song I’m listening to ...

eddie_sayer1
Music Fan
My question or issue: Hi, The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it w...
2019-02-17 5:26:15 PM
2019-02-18 4:02:40 PM
Loxer
Community Legend
820 Views
1 replies
2 likes
Update

820 Views
1 replies
2 likes

Solved!! Can‘t see next songs

Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on my iPad, the list is still on it. PlanPremiumCountr...

BrokenSkill
Newbie
Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on ...
2019-02-17 1:25:51 PM
2019-02-18 3:57:03 PM
Loxer
Community Legend
2352 Views
1 replies
0 likes
iphone x
queue missing

2352 Views
1 replies
0 likes

playlist tracks in song lists

PlanPremiumCountry UKDeviceiphone7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the doors) but the tracks don't show on my library's songs list so I can't include them in a s...

Andy991
Newbie
Plan Premium Country UK Device iphone7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the...
2019-02-18 1:19:26 PM
2019-02-18 3:46:33 PM
A_Musicophile
Community Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

IPAD2 Not working with Spotify anymore!!

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the new ipad each time Spotify or Apple decides upgrades....

hemispheres
Regular
Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the ne...
2019-02-18 11:38:13 AM
390 Views
0 replies
1 likes

390 Views
0 replies
1 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

STEDMANA
Gig Goer
Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...
2019-02-18 11:20:28 AM
688 Views
0 replies
6 likes
Android
Indexing
iphone
music
Organisation
PC

688 Views
0 replies
6 likes

Alphabetical index and navigation disappeared from Artists list

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting Spotify to my Sonos speakers yesterday.Tried to restart the app and s...

sportmelltarto
Casual Listener
The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting ...
2019-02-17 11:57:58 AM
2019-02-18 9:58:42 AM
sportmelltarto
Casual Listener
1045 Views
3 replies
4 likes
Artists list
iOS issue

1045 Views
3 replies
4 likes

search options

please helpme and my daughter both have the same iphone 6s updated to the same software version.we also have the most recent spotify app version.yet when we search we have different search screensone is like this and the other is like this how do i a...

psychoticpod
Casual Listener
please help me and my daughter both have the same iphone 6s updated to the same software version. we also have the most recent spotify app version. yet when we search we have different search scre...
2019-02-17 3:37:14 PM
2019-02-17 9:35:27 PM
psychoticpod
Casual Listener
307 Views
2 replies
1 likes

307 Views
2 replies
1 likes

Solved!! Position of the settings icon / Library tab layout

iOS App:For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo. On my other account, a new non-premium one, the Settings icon appears on the Home tab, and the Libr...

mynetx
Newbie
iOS App: For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo. On my other account, a ne...
2019-02-17 4:32:06 PM
2019-02-17 5:47:48 PM
OneByBoo
Roadie
3225 Views
1 replies
0 likes

3225 Views
1 replies
0 likes

Playlists of local files not populated on iPhone

PlanFreeCountry USDeviceiPhone6Operating SystemiOS 11 My Question or IssueI have a large library of music on my NAS. Using the desktop (windows) app, I created a playlist of the entire library. This is a playlist created by all local files. I underst...

hopjunky
Casual Listener
Plan Free Country US Device iPhone6 Operating System iOS 11 My Question or Issue I have a large library of music on my NAS. Using the desktop (windows) app, I created a playlis...
2019-02-17 3:31:13 PM
313 Views
0 replies
0 likes
iphone

313 Views
0 replies
0 likes

Solved!! I can't find anymore my albums

PlanFreeCountry ItalyDeviceIPad AirOperating SystemIOS 11 My Question or Issue I can't find my albums and artists in the library.Since yesterday Spotify shows that I only have 6 albums and 3 artist and I don't know how to recover my music.

Martakappanera
Newbie
Plan Free Country Italy Device IPad Air Operating System IOS 11 My Question or Issue I can't find my albums and artists in the library. Since yesterday Spotify s...
2019-02-16 2:46:06 PM
2019-02-16 6:36:51 PM
Billy-J
Spotify Star
997 Views
1 replies
0 likes

997 Views
1 replies
0 likes

Saying offline on new iPhone x

I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. This has been going on for 5 weeks. What am I payin...

Rmovery
Casual Listener
I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. ...
2019-02-16 5:58:36 PM
2019-02-16 6:34:56 PM
Billy-J
Spotify Star
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Favorites By Artist

Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just somewhere else that I can't find? I'm on iOS btw.

AsianRice
Newbie
Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just som...
2019-02-16 6:11:58 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Invisible text in filter label

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue No text shows off inside filtering label after writing something. Anyways app itself filters correctly.

BananaHood
Music Fan
Plan Premium Country Poland Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue No text shows off inside filtering label after writing something. Anyways app...
2019-02-15 11:59:28 AM
2019-02-16 2:54:16 PM
Loxer
Community Legend
699 Views
1 replies
0 likes

699 Views
1 replies
0 likes

Black interface in Apple CarPlay

PlanPremiumCountry Colombia Device(iPhone X)Operating System(iOS 12.2, 16E5191d) Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple CarPlay, I'm getting a black screen with no controls on it.

MsCopernic
Regular
Plan Premium Country Colombia Device (iPhone X) Operating System (iOS 12.2, 16E5191d) Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple Ca...
2019-02-15 5:15:52 PM
2019-02-16 2:36:34 PM
Loxer
Community Legend
2257 Views
1 replies
0 likes

2257 Views
1 replies
0 likes

New layout

PlanPremium CountryUSA DeviceiPhone XR My Question or IssueI really preferred where the queue button was before; in the top right corner. It’s a feature I used heavily. Having it under the 3 dot tab makes it pretty inconvenient. This new layout is ho...

Ndaniel10
Newbie
Plan Premium Country USA Device iPhone XR My Question or Issue I really preferred where the queue button was before; in the top right corner. It’s a feature I used heav...
2019-02-16 12:40:49 PM
2019-02-16 2:30:30 PM
Loxer
Community Legend
989 Views
1 replies
3 likes

989 Views
1 replies
3 likes

Can’t add songs to my playlist

PlanPremiumCountry SwedenDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueI can’t add songs to one of my playlists, even though I can add to my other ones. It says on the screen that the song was added, but it hasn’t.

Underscored
Newbie
Plan Premium Country Sweden Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue I can’t add songs to one of my playlists, even though I can add to my ot...
2019-02-16 11:57:23 AM
2019-02-16 2:30:20 PM
Loxer
Community Legend
20594 Views
1 replies
0 likes

20594 Views
1 replies
0 likes

Can no longer access my queue (iOS)

PlanPremiumCountry Living in Germany, using American AppDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or Issue A few days ago my app updated and I had trouble finding the queue, but after searching around, I found it. Which is why I am so ann...

AnjaBone
Newbie
Plan Premium Country Living in Germany, using American App Device iPhone SE Operating System iOS 12.1.4 My Question or Issue A few days ago my app updated and I...
2019-02-14 8:13:49 PM
2019-02-16 2:15:04 PM
Loxer
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

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