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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68389 Views
  • 16 replies
  • 37 likes
  • 68389 Views
  • 16 replies
  • 37 likes

Superuser Contribution Music stops and is unable to play after taking a picture?

PlanPremiumCountryUnited KingdomDeviceiPhone 13Operating SystemiOS 17.4.1My Question or Issuehello‍i've found multiple times on the 8.9.34 and earlier versions of spotify that i will be playing some music, then I'll take a picture on the iphone cam...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 13 Operating System iOS 17.4.1 My Question or Issue hello💆🏼‍♂️ i've found multiple times on the 8.9.34 and earlier versions of spotify th...
  • Yordan
  • Moderator
  • 799 Views
  • 1 replies
  • 0 likes
  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want the desktop version on my iPad!

PlanPremium CountryCanada DeviceiPad pro (2020)Operating SystemiOS 14 My Question or IssueThere should be an option to have the desktop version of Spotify on my iPad. I use my iPad Pro completely like a laptop and the app is just no where as good as ...

  • Casual Listener
  •   Plan Premium   Country Canada   Device iPad pro (2020) Operating System iOS 14   My Question or Issue There should be an option to have the desktop version of Spoti...
  • Yordan
  • Moderator
  • 3616 Views
  • 3 replies
  • 9 likes
  • 3616 Views
  • 3 replies
  • 9 likes

Superuser Contribution Canvas videos are not playing while being activated in the latest app

Hello. iPhone 12 Pro.Latest iOS version available - 16.5App version - 8.8.43.436Canvas option is available and enabled in PlaybackData saver options are offSpotify Premium subscriptionI used to have Canvas before, that's why I'm very concerned that I...

  • Newbie
  • Hello. iPhone 12 Pro. Latest iOS version available - 16.5 App version - 8.8.43.436 Canvas option is available and enabled in Playback Data saver options are off Spotify Premium subscription I...
  • BSakuga
  • Visitor
  • 932 Views
  • 7 replies
  • 0 likes
  • 932 Views
  • 7 replies
  • 0 likes

Superuser Contribution BBC podcasts won't stream from Apple Watch

PlanPremiumCountryUKDeviceApple Watch Series 4Operating SystemWatchOS 7.1 My Question or IssueWhen streaming podcasts direct from Apple Watch, now that this new feature is available, all podcasts stream fine except for BBC podcasts. Is there a specif...

  • Casual Listener
  • Plan Premium Country UK Device Apple Watch Series 4 Operating System WatchOS 7.1   My Question or Issue When streaming podcasts direct from Apple Watch, now that this new feature is av...
  • ElliotB1
  • Visitor
  • 729 Views
  • 5 replies
  • 0 likes
  • 729 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing music pauses every minute

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't seem to go away. I can play music from any playlist a...

  • Newbie
  • I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't se...
  • Maria
  • Moderator
  • 358 Views
  • 4 replies
  • 0 likes
  • 358 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot delete playlist on iphone

PlanPremiumCountryGermany DeviceiPhone 11Operating Systemcurrent IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“...

  • Casual Listener
  • Plan Premium Country Germany   Device iPhone 11 Operating System current IOS   My Question or Issue   i tried to clean up my unused playlists but the app doesn’t let me del...
  • MihailY
  • Moderator
  • 50301 Views
  • 17 replies
  • 0 likes
  • iOS
  • 50301 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes are not updating

PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...

  • Regular
  • Plan Free Country United States  Device iPhone Xr Operating System iOS 12.4   My Question or Issue This is the second time this has happened. My daily mixes have had the same song...
  • daggaz
  • Newbie
  • 86686 Views
  • 28 replies
  • 6 likes
  • 86686 Views
  • 28 replies
  • 6 likes

Superuser Contribution Song skips or goes back and forth when going to next/previous song

When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying. Spotify app version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro...

  • Regular
  • When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying.   Spotif...
  • Susan_GP
  • Moderator
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Spotify app requiring me to kill the app and restart almost every time I have go to listen

PlanPremiumCountryUS DeviceiPhone 13Operating SystemMost recent IOS My Question or IssueI will go onto the app and I am unable to play any songs without restarting the app.

  • Casual Listener
  • Plan Premium Country US   Device iPhone 13 Operating System Most recent IOS   My Question or Issue I will go onto the app and I am unable to play any songs without restarting the...
  • MateusM
  • Spotify Star
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Superuser Contribution “Song Not Downloaded” Local File Transfer

PlanPremiumCountryCanada/USDevicePC: Asus Laptop || Mobile: iPhone XROperating SystemPC: Windows 11 || latest IOS My Issue:Hi there! I have been struggling to sync my local files uploaded from my PC to my iPhone. Whenever I try to play the song, I ge...

  • Casual Listener
  • Plan Premium Country Canada/US Device PC: Asus Laptop || Mobile: iPhone XR Operating System PC: Windows 11 || latest IOS   My Issue: Hi there! I have been struggling to sync my local f...
  • Ivelina
  • Moderator
  • 11681 Views
  • 6 replies
  • 0 likes
  • 11681 Views
  • 6 replies
  • 0 likes

I WANT to pause between playlist tracks

Family PremiumUSAIphone 13I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start with a single button push.Is there an option to NOT automatically play th...

  • Casual Listener
  • Family Premium USA Iphone 13 I have a playlist for an upcoming event.   I need to have songs stop automatically at the end of the track, but have the next song in the playlist start wit...
  • bpbrun
  • Newbie
  • 961 Views
  • 2 replies
  • 0 likes
  • 961 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Repeating songs wont turn off

I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the defaultwhy i notice now is that the repeat now seems to be in default as well and i want it offe...

  • Newbie
  • I have an iphone and have premium spotify   i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the default why i notice now is that th...
  • Susan_GP
  • Moderator
  • 26132 Views
  • 5 replies
  • 0 likes
  • 26132 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issues regarding the App

PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...

  • Casual Listener
  • Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6)   My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...
  • Mpant33
  • Visitor
  • 4232 Views
  • 25 replies
  • 1 likes
  • 4232 Views
  • 25 replies
  • 1 likes

Superuser Contribution My spotify won't play any songs

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

  • Visitor
  • My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"
  • Novy
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops when played on Alexa Multiroom Music Group

PlanPremiumCountryAustriaDevice(Huawei P20 Pro) My Question or IssueWhen i play Spotify on my Amazon Echo, i mostly choose the multiroom music group, because i can play music on several Echo Devices. But lately, when i do that, Spotify stops playing ...

  • Casual Listener
  • Plan Premium Country Austria Device (Huawei P20 Pro)   My Question or Issue When i play Spotify on my Amazon Echo, i mostly choose the multiroom music group, because i can play music on ...
  • MartinT
  • Moderator
  • 6603 Views
  • 15 replies
  • 6 likes
  • 6603 Views
  • 15 replies
  • 6 likes

Solved!!Superuser Contribution Local files downloaded but not playing

PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueI have a playlist that includes songs not available on Spotify, so I sync the local files from my desktop to my phone. This worked fine until a few days ago my local files ...

  • Music Fan
  • Plan Premium Device iPhone SE 2020 Operating System iOS 13.4.1   My Question or Issue I have a playlist that includes songs not available on Spotify, so I sync the local files from my de...
  • UUNO
  • Newbie
  • 65275 Views
  • 45 replies
  • 1 likes
  • 65275 Views
  • 45 replies
  • 1 likes

Superuser Contribution Can't open app through media notification

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music app it opens as it should. On Spotify I can just tap th...

  • Newbie
  • Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music ap...
  • MartinT
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log into iOS app after resetting password

Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline...

  • Casual Listener
  •   Plan Premium Country UK Device iPhone 11 Pro  Operating System iOS 17   My Question or Issue Reset password recently after notification of “suspicious activity”...
  • MateusM
  • Spotify Star
  • 614 Views
  • 5 replies
  • 0 likes
  • 614 Views
  • 5 replies
  • 0 likes

Song keeps cutting

PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...

  • Newbie
  • Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1)   My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...
  • MateusM
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution bugged spotify playlist

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...

  • Casual Listener
  • I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...
  • Maria
  • Moderator
  • 592 Views
  • 3 replies
  • 0 likes
  • 592 Views
  • 3 replies
  • 0 likes