Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64415 Views
16 replies
37 likes

64415 Views
16 replies
37 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Emperoreddy
Newbie
I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into s...
2019-01-09 9:49:50 PM
2019-01-17 1:04:58 AM
scottman74
Casual Listener
1161 Views
5 replies
3 likes

1161 Views
5 replies
3 likes

Go To Radio Takes you to playlist and not radio

Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...

ReverendRad
Regular
Device (iPhone Xs) Operating System (iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...
2019-01-16 7:22:24 PM
2019-01-16 9:30:16 PM
ReverendRad
Regular
985 Views
2 replies
1 likes

985 Views
2 replies
1 likes

Solved!! No space for download

Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...

Youdidit
Casual Listener
Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...
2019-01-15 11:22:44 PM
2019-01-16 8:24:21 PM
katiek_
Composer
5832 Views
6 replies
0 likes
disk space
iphone
storage

5832 Views
6 replies
0 likes

Whole music library un-downloaded

Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded

kiersam14
Casual Listener
Plan: Premium Country Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to...
2019-01-16 3:27:56 PM
2019-01-16 8:06:03 PM
Brunelicia
Community Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

[All Platforms] Blocked songs

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...

legless_runner
Newbie
Plan Premium Country USA Device iPhone 7 Operating System Apple IOS My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...
2019-01-16 4:36:49 PM
444 Views
0 replies
2 likes

444 Views
0 replies
2 likes

Desactivar Controles de reproduccion en pantalla bloqueada iOS

-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s)-Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desactivo los controles de reproducción de la música, para que no me aparezacan en mi pantalla de bloqueo. no quiero que nad...

MadRikrdo
Casual Listener
-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s) -Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desact...
2019-01-16 1:35:45 PM
3252 Views
0 replies
0 likes
iOS 12
iphone
reproduccion

3252 Views
0 replies
0 likes

Scrobbling local files/playlists issue

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro)Operating System(iOS 12.1.3, Mojave 10.14.2) My Question or IssueFor the past week or so when I create a playlist using local files, it will not scrobble, and I've never had this issue before. I'm a ...

cyuhas621
Newbie
Plan Premium Country USA Device (iPhone 8, Macbook Pro) Operating System (iOS 12.1.3, Mojave 10.14.2) My Question or Issue For the past week or so when I create a playl...
2019-01-16 12:56:47 PM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

App language

PlanPremiumCountryNorway DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reason the spotify app have decided that it will use Spanish as language all the time. Bac...

jgsolli
Casual Listener
Plan Premium Country Norway Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reas...
2019-01-16 8:12:48 AM
2019-01-16 11:13:27 AM
Loxer
Community Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

Charliesolo52
Casual Listener
Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.
2019-01-16 1:49:18 AM
2019-01-16 10:47:43 AM
Charliesolo52
Casual Listener
433 Views
2 replies
0 likes

433 Views
2 replies
0 likes

Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

CyMule82
Casual Listener
Plan Premium Country USA Device iPhone 7plus Operating System iOS 12.1.2 My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...
2019-01-15 6:39:09 PM
2019-01-16 3:21:10 AM
CyMule82
Casual Listener
3959 Views
2 replies
0 likes

3959 Views
2 replies
0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

vintobia
Music Fan
Plan Premium Country United States Device (iPhone XS) Operating System (iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured ...
2019-01-15 2:12:13 AM
2019-01-16 1:55:57 AM
Loxer
Community Legend
1051 Views
3 replies
2 likes

1051 Views
3 replies
2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Shandra
Newbie
Plan Free/Premium Country Device iphone7 Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...
2019-01-15 10:26:22 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

vquesnel1
Casual Listener
Plan Premium Country The Netherlands Device iPhone Operating System IOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated o...
2019-01-01 2:31:52 PM
2019-01-15 8:58:25 PM
Loxer
Community Legend
34009 Views
3 replies
1 likes

34009 Views
3 replies
1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Dopespotify
Casual Listener
Premium Morocco iPhone 6s+ Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...
2019-01-13 11:46:35 AM
2019-01-15 8:47:42 PM
Loxer
Community Legend
1076 Views
7 replies
0 likes

1076 Views
7 replies
0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

jeremie75
Casual Listener
I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family...
2019-01-13 7:00:13 PM
2019-01-15 5:38:50 PM
jeremie75
Casual Listener
424 Views
2 replies
0 likes

424 Views
2 replies
0 likes

Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

svenowalder
Newbie
Plan Premium Country: Switzerland Device (iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing ha...
2019-01-15 2:45:32 PM
350 Views
0 replies
1 likes

350 Views
0 replies
1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

djfishny
Casual Listener
Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...
2019-01-15 2:31:44 PM
311 Views
0 replies
0 likes
Playlists

311 Views
0 replies
0 likes

Solved!! More adjusted music quality ?

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks

Lamboy
Newbie
I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks 😄
2019-01-15 8:56:40 AM
2019-01-15 1:23:30 PM
Loxer
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Solved!! Skip to the RAP MUSIC (Unwanted songs)

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started,1, Skipping track go to next song. 2, Skip to the Music I am not interested, (Like Rap music with Dirty ward, when I have a pas...

Hiro3
Casual Listener
I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started, 1, Skipping track go to next song. 2, Skip to the Music I am not interes...
2019-01-13 11:33:06 AM
2019-01-15 11:52:18 AM
Loxer
Community Legend
1509 Views
5 replies
0 likes

1509 Views
5 replies
0 likes

Music stops playing

PlanPremiumCountry USDeviceiPhone XSOperating SystemiOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that follows randomnly pauses at the 10sec mark. It will not play again unless I skip to th...

jduenas1988
Newbie
Plan Premium Country US Device iPhone XS Operating System iOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that ...
2018-11-20 12:15:19 AM
2019-01-15 11:07:28 AM
fxsalazar
Newbie
592 Views
2 replies
3 likes

592 Views
2 replies
3 likes

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