Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52549 Views
16 replies
36 likes

52549 Views
16 replies
36 likes

iPhone XS Max bluetooth and hotspot issues

PlanPremium DeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueI've found a weird issue on my iPhone whilst connecting to my car. I hotspot to my car to allow it to use google maps (Honda Connect) but also use bluetooth for calls and Spoti...

Shaun8F
Newbie
Plan Premium Device iPhone XS Max Operating System iOS 12 My Question or Issue I've found a weird issue on my iPhone whilst connecting to my car. I hotspot to my car to a...
2018-12-07 10:43:12 AM
2018-12-22 7:11:41 PM
kevvw
Regular
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

my favorites not syncing

I cannot sync all of the songs that are on "my favorites" on the desktop program onto my phone. On the desktop program my favorites has 232 songs, on my phone there are only 33. I have uninstalled and reinstalled both the desktop program as well as t...

rpglenn
Newbie
I cannot sync all of the songs that are on "my favorites" on the desktop program onto my phone. On the desktop program my favorites has 232 songs, on my phone there are only 33. I have uninstall...
2018-12-22 3:55:54 AM
2018-12-22 6:30:17 PM
Loxer
Community Legend
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

This playlist is currently empty

PlanPremiumCountryAU DeviceiPhone XROperating SystemWindows 10 My Question or Issue Hi, A friend sent me a playlist and I can't play it. He sent the link via SMS+facebook. When I open the link on my iphone, an empty playlist shows up with the words "...

lil_rapper323
Newbie
Plan Premium Country AU Device iPhone XR Operating System Windows 10 My Question or Issue Hi, A friend sent me a playlist and I can't play it. He sent the link...
2018-12-22 6:47:31 AM
2018-12-22 6:25:48 PM
Loxer
Community Legend
950 Views
1 replies
1 likes

950 Views
1 replies
1 likes

Spotify keeps skipping songs and play songs from other playlists

PlanPremiumCountryTaiwanDeviceiPhone 7 PlusOperating SystemiOS 12.0 hello! since last week, spotify skip songs randomly when I’m playing, sometimes it even plays the songs I never heard before or from random playlist.I’ve signed out and login again, ...

norton801118
Newbie
Plan Premium Country Taiwan Device iPhone 7 Plus Operating System iOS 12.0 hello! since last week, spotify skip songs randomly when I’m playing, sometimes it even plays the songs I ne...
2018-12-22 10:56:58 AM
2018-12-22 6:20:14 PM
Loxer
Community Legend
4341 Views
1 replies
0 likes

4341 Views
1 replies
0 likes

iOS app slight scroll recognized as a tap

PlanPremium Country US DeviceiPhone 8 Operating SystemiOS 12.1.1 My Question or IssueOn an artist view, under “Popular” (should show 5 popular tracks the artist), if I do a slight scroll with the finger on one the tracks, the gesture is read as a tap...

darrellshi
Newbie
Plan Premium Country US Device iPhone 8 Operating System iOS 12.1.1 My Question or Issue On an artist view, under “Popular” (should show 5 pop...
2018-12-22 5:32:02 PM
2018-12-22 6:18:06 PM
Loxer
Community Legend
240 Views
1 replies
1 likes
iOS

240 Views
1 replies
1 likes

Superuser Contribution family plan gone, lost all playlists after stupid spotify upgrade

Planfamily planCountry usaDeviceiphone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded my spotify last night. today i go in, and my playlists are ALLL GONE. and i have ads, and it's like a blank new account. I...

jenzchester18
Newbie
Plan family plan Country usa Device iphone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded my spotify last night. t...
2018-10-16 3:10:44 AM
2018-12-22 8:16:40 AM
Peter
Spotify Legend
1824 Views
4 replies
0 likes

1824 Views
4 replies
0 likes

Solved!! Continuous Play not working

PlanPremiumCountry USDeviceiPhone 7016)Operating SystemiOS 12.1 My Question or Issue Continuous Play has not worked for me for some time. I enabled it on my phone and every single time, no matter restarting or switching or unswitching the "Continuous...

kikiepitome
Casual Listener
Plan Premium Country US Device iPhone 7016) Operating System iOS 12.1 My Question or Issue Continuous Play has not worked for me for some time. I enabled it on my p...
2018-12-21 7:13:28 PM
2018-12-21 12:24:53 AM
kikiepitome
Casual Listener
8233 Views
2 replies
1 likes

8233 Views
2 replies
1 likes

Solved!! Autoplay Not Working

Not sure if this falls into the autoplay category, but is there a way to keep music playing after a song ends? Example, go to - Discover > New Releases > click artist, album, song > play song. There might only be 1 song in that New Releases selection...

Dgoldfe13
Gig Goer
Not sure if this falls into the autoplay category, but is there a way to keep music playing after a song ends? Example, go to - Discover > New Releases > click artist, album, song > play son...
2018-12-21 10:48:52 PM
2018-12-21 11:20:20 PM
Loxer
Community Legend
2328 Views
1 replies
0 likes
autoplay

2328 Views
1 replies
0 likes

STOP Heavy Rotation

Please get rid of the heavy rotation. It has songs/albums/genres I have never listened to. It has rotated through electronica, gansta rap, and now on R&B pop. Not only do I not listen to those genres, but it starts to play with no input from me. I ha...

Infinity_Cliff
Casual Listener
Please get rid of the heavy rotation. It has songs/albums/genres I have never listened to. It has rotated through electronica, gansta rap, and now on R&B pop. Not only do I not listen...
2018-12-02 9:13:31 PM
2018-12-21 9:20:53 PM
leahondemand
Newbie
4886 Views
2 replies
11 likes

4886 Views
2 replies
11 likes

Not advancing to next track

PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS12 My Question or Issue When I play a playlist (any playlist) Spotify doesn't automatically advance to the next track. It seems to 'stick' at 1 or 2 seconds before the end. I then have to manually...

Jamiedgwilson
Newbie
Plan Premium Country UK Device iPhone 7 Operating System iOS12 My Question or Issue When I play a playlist (any playlist) Spotify doesn't automatically advance to the nex...
2018-12-21 6:10:39 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Carplay: unable to connect to (null)

PlanPremiumCountry DenmarkDevice(iPhone 6 )Operating Systemios 12.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am getting an error "unable to connect to (null)" on the car's display when connecting via airplay. Music still plays but...

allan3630
Casual Listener
Plan Premium Country Denmark Device (iPhone 6 ) Operating System ios 12.1 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am getting an error "unable to co...
2018-11-29 8:51:02 PM
2018-12-21 2:58:30 PM
gregnorz
Newbie
1144 Views
1 replies
4 likes

1144 Views
1 replies
4 likes

[Bug] Some songs break display by moving buttons around with some kind of animated image

I shuffle my entire collection through my computer, so I haven’t kept track of which dogs do this. Maybe they have animated album art or something that somehow takes up the whole screen? This wouldn’t be much of an issue if I didn’t use Spotify mainl...

user-removed
Visitor
I shuffle my entire collection through my computer, so I haven’t kept track of which dogs do this. Maybe they have animated album art or something that somehow takes up the whole screen? This...
2018-12-21 3:45:33 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

AirPods - Can't resume play on video songs

PlanPremiumCountry USADeviceiPhone XROperating SystemiOS 12.1.2 My Question or IssueI use AirPods. When I'm listening to a playlist, if I pause the music via removing the AirPods, when I put the AirPods back in, the music does not auto-resume if the ...

wmogavero
Newbie
Plan Premium Country USA Device iPhone XR Operating System iOS 12.1.2 My Question or Issue I use AirPods. When I'm listening to a playlist, if I pause the music via removing th...
2018-12-20 5:55:26 PM
1153 Views
0 replies
0 likes
AirPods
iOS 12

1153 Views
0 replies
0 likes

Spotify mobile missing features?

PlanFreeCountry AustraliaDeviceiPhone 6 I’m new, so sorry if I’m posting on wrong forum or doing anything wrong. I’m just wondering about the library differences between iPad and iPhone versions of Spotify. Imagine a brand new account, and they favor...

no_username1
Casual Listener
Plan Free Country Australia Device iPhone 6 I’m new, so sorry if I’m posting on wrong forum or doing anything wrong. I’m just wondering about the library differences between iPad ...
2018-12-20 5:25:19 AM
2018-12-20 5:49:24 PM
Loxer
Community Legend
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Superuser Contribution My 2018 Wrapped has the same song on it twice.

PlanPremiumCountry USADevice(iPhone Xs)My Question or Issue On my 2018 Wrapped playlist, it says my top songs are, "SAD!, SAD!, Moonlight, Jocelyn Flores, and All The Stars" I'm just wondering why SAD! appears twice and what other song made it to my ...

user-removed
Visitor
Plan Premium Country USA Device (iPhone Xs) My Question or Issue On my 2018 Wrapped playlist, it says my top songs are, "SAD!, SAD!, Moonlight, Jocelyn Flores, and All The Stars" I...
2018-12-07 6:52:07 AM
2018-12-20 3:43:27 PM
Daisy
Spotify Legend
734 Views
1 replies
0 likes

734 Views
1 replies
0 likes

Superuser Contribution Ongoing problems with shuffle

PlanPremiumCountryThe NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI have been experiencing a lot of issues with the shuffle function for quite some time now, and I can't think of any other solutions beside the ones I tried alr...

Tjeb
Regular
Plan Premium Country The Netherlands Device iPhone 7 Operating System iOS 10 My Question or Issue I have been experiencing a lot of issues with the shuffle function for quite some ti...
2018-12-07 11:18:37 AM
2018-12-20 3:06:56 PM
Guido
Spotify Legend
3547 Views
10 replies
0 likes

3547 Views
10 replies
0 likes

Superuser Contribution App keeps saying I'm offline while I'm not

PlanPremiumCountryBrazil DeviceiPhone7 Operating SystemiOS 12.1.1 My Question or Issue Multiple times, while connected to my home WiFi and navigating normally, I open the Spotify app and it says I'm offline. I'm not able to access any online playlist...

brunomlr
Casual Listener
Plan Premium Country Brazil Device iPhone7 Operating System iOS 12.1.1 My Question or Issue Multiple times, while connected to my home WiFi and navigating normall...
2018-12-18 7:10:44 PM
2018-12-20 8:56:01 AM
Daisy
Spotify Legend
696 Views
3 replies
0 likes

696 Views
3 replies
0 likes

Superuser Contribution Clean Songs Replaced with Explicit

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueIs anyone else having issues where clean songs in saved, and even in downloaded offline, playlists are being replaced with explicit versions that aren't caught by the exp...

ACN
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.1 My Question or Issue Is anyone else having issues where clean songs in saved, and even in downloaded offline, playl...
2018-12-13 9:00:32 PM
2018-12-20 8:08:46 AM
Daisy
Spotify Legend
886 Views
1 replies
0 likes
clean
Explicit

886 Views
1 replies
0 likes

Randomly Pausing and Skipping During Playback

PlanPremiumCountryUS DeviceiPhone 7 +Operating SystemLastest IOS My Question or Issue Hi,Over the last few days/weeks the Spotify app on my iphone has started pausing during playback and skipping while playing songs. It's gotten to the point where it...

michelle105
Casual Listener
Plan Premium Country US Device iPhone 7 + Operating System Lastest IOS My Question or Issue Hi, Over the last few days/weeks the Spotify app on my iphone has started...
2018-12-12 3:52:09 PM
2018-12-20 2:11:31 AM
michelle105
Casual Listener
908 Views
2 replies
0 likes

908 Views
2 replies
0 likes

How can add sound who is on storage on my phone.

Im download soung who is not avelible in spoty and is on storage on my iphone.How can im add this song on playlist ?PlanPremiumCountry BulgariaDeviceIphone 8 plusOperating SystemIS12.x last version My Question or Issue

spikerrbg
Regular
Im download soung who is not avelible in spoty and is on storage on my iphone. How can im add this song on playlist ? Plan Premium Country Bulgaria Device Iphone 8 plus Operating System...
2018-12-18 5:10:47 PM
2018-12-19 12:42:06 AM
spikerrbg
Regular
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts