Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69417 Views
16 replies
37 likes

69417 Views
16 replies
37 likes

How do I play certain songs?

PlanPremiumCountry USADeviceIPhone SEOperating SystemIOS 10 My Question or Issue So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one of my favorite songs, but it’s shaded in gray and I can’t play it. Does anyone know ho...

Muddybuddy189
Newbie
Plan Premium Country USA Device IPhone SE Operating System IOS 10 My Question or Issue So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one ...
2018-12-08 2:28:30 AM
2018-12-08 5:39:42 AM
landonharris88
Composer
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Songs not working

PlanPremiumCountryUnited States DeviceiPhone 7Operating SystemiOS11 Certain songs wont play anymore after I tried the premium free for a week. They stopped working after the free trial ended. I then got premium for three months and the songs still wo...

Domie89
Casual Listener
Plan Premium Country United States Device iPhone 7 Operating System iOS11 Certain songs wont play anymore after I tried the premium free for a week. They stopped working a...
2018-12-05 2:32:45 PM
2018-12-08 3:27:31 AM
Domie89
Casual Listener
603 Views
3 replies
0 likes

603 Views
3 replies
0 likes

“Cannot play station” pop up

Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you get a pop up: “Cannot play station. Sorry this station can n...

Mitchgo
Roadie
Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you g...
2018-11-30 7:00:23 AM
2018-12-07 6:48:42 PM
Mitchgo
Roadie
1956 Views
9 replies
6 likes

1956 Views
9 replies
6 likes

Add album to playlist button

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue The “add album to playlist” button that used to be under the three dots button in the top right corner when on an album page was removed with the last update. It needs ...

user-removed
Visitor
Plan Free/Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue The “add album to playlist” button that used to be under the three dots button in ...
2018-12-06 7:17:44 AM
2018-12-07 6:33:46 PM
Loxer
Community Legend
874 Views
1 replies
1 likes

874 Views
1 replies
1 likes

Do not play list

PlanPremiumCountry CanadaDeviceiPhone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for premium a couple weeks ago and can't put songs on my do not play list anymore. Can this not be done on premium? I can'...

MikeJesus
Casual Listener
Plan Premium Country Canada Device iPhone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for premium a couple weeks ago ...
2018-12-06 5:18:32 PM
2018-12-07 6:26:57 PM
Loxer
Community Legend
856 Views
3 replies
0 likes

856 Views
3 replies
0 likes

How can i quickly delete ALL downloads from my phone?

toeachisown
Regular
How can i quickly delete ALL downloads from my phone?
2018-12-06 6:26:17 PM
2018-12-07 6:11:29 PM
Loxer
Community Legend
105680 Views
7 replies
4 likes

105680 Views
7 replies
4 likes

Too many ads

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.

ZacharyMcG
Newbie
On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.
2018-12-06 6:50:11 PM
2018-12-07 5:49:07 PM
Loxer
Community Legend
2066 Views
2 replies
0 likes

2066 Views
2 replies
0 likes

Premium Family Account and Mandy IPAD

Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. When now two Kids want hear Spotify at the same time, they tw...

Hagma
Casual Listener
Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. ...
2018-12-06 8:08:38 PM
2018-12-07 5:45:56 PM
Loxer
Community Legend
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Bug : avalible devices quits app

PlanPremiumCountry UkDeviceIhpone 6 iPad Pro 12.1Operating System(iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speaker pair, the app just quits, this is in both iOS versions for phone and ipad

Antdonn
Newbie
Plan Premium Country Uk Device Ihpone 6 iPad Pro 12.1 Operating System (iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speake...
2018-12-07 2:06:54 PM
2018-12-07 5:27:22 PM
Loxer
Community Legend
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

Link to "play on spotify" on Instagram leads to Apple Store

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify through Safari, and not the app (that I have instaled on my...

amandama
Newbie
Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify th...
2018-12-06 12:27:28 AM
2018-12-07 12:36:35 PM
Loxer
Community Legend
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Solved!! Download playlist without saving to library?

PlanPremiumCountryEngland DeviceiPhone XOperating SystemiOS (Latest) My Question or Issue:Hello, really quick question - You have a playlist named Hype (could be any playlist but this is an example). If I want to make that playlist available offline,...

Jmgravell
Casual Listener
Plan Premium Country England Device iPhone X Operating System iOS (Latest) My Question or Issue: Hello, really quick question - You have a playlist named Hype (could be any pla...
2018-12-06 11:10:46 AM
2018-12-07 12:35:13 PM
Loxer
Community Legend
3789 Views
1 replies
1 likes

3789 Views
1 replies
1 likes

Solved!! Two iPads are connected at same time

PlanPremium FamilyCountrySwitzerland Device(iPad Information See below)Operating System(iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Accou...

Hagma
Casual Listener
Plan Premium Family Country Switzerland Device (iPad Information See below) Operating System (iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adult...
2018-12-06 8:18:04 PM
2018-12-07 11:07:37 AM
MattSuda
Spotify Star
1939 Views
2 replies
0 likes

1939 Views
2 replies
0 likes

iOS Opening Links in Safari and not App

Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open Spotify and it tries to launch the app store and I ultimately can't ...

NMDRW
Casual Listener
Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open ...
2018-12-06 9:10:54 PM
2018-12-07 11:06:03 AM
MattSuda
Spotify Star
5166 Views
4 replies
5 likes

5166 Views
4 replies
5 likes

Solved!! I dont know how to delete radio stations

Can someone help how to do this? I do not know how.

Ragedoge
Composer
Can someone help how to do this? I do not know how.
2018-12-06 10:30:36 PM
2018-12-07 4:43:58 AM
Ragedoge
Composer
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Playlist Missing Songs on iPhone

PlanPremiumCountryUSA DeviceiPhone XROperating System(iOS 12.1.1 My Question or IssueI have a 33 song playlist that shows up properly on my iPad and on my Macbook but on my iPhone the playlist list says there are 33 song but when I select the playlis...

mwgoldman
Casual Listener
Plan Premium Country USA Device iPhone XR Operating System (iOS 12.1.1 My Question or Issue I have a 33 song playlist that shows up properly on my iPad and on my Macbook b...
2018-12-06 9:43:02 PM
2018-12-07 2:23:47 AM
Ragedoge
Composer
863 Views
3 replies
0 likes

863 Views
3 replies
0 likes

Cannot install Spotify in my Ipod4

PlanPremiumCountry ArgentinaDeviceiPod4Operating System(iOS 9.8) My Question or IssueHello. I received an iPod4 from my son and had the stupid idea to clean all software to factory.Then I wanted to re-install Spotify...but it says that I need IOS 10 ...

Thjellesenfamil
Casual Listener
Plan Premium Country Argentina Device iPod4 Operating System (iOS 9.8) My Question or Issue Hello. I received an iPod4 from my son and had the stupid idea to clean all software...
2018-12-05 10:33:21 PM
2018-12-06 6:17:18 PM
Ragedoge
Composer
449 Views
3 replies
0 likes

449 Views
3 replies
0 likes

How to know which downloaded songs on Iphone?

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow to know which songs are downloaded? Just going on the playslist and the albums? Is there somewhere I see all the downloaded songs?

Brainner
Casual Listener
Plan Premium Country Brazil Device iPhone 7 Operating System iOS 12 My Question or Issue How to know which songs are downloaded? Just going on the playslist and the albums? Is there ...
2018-12-04 10:04:55 PM
2018-12-06 4:57:35 AM
Mitchgo
Roadie
6362 Views
1 replies
0 likes

6362 Views
1 replies
0 likes

Downloaded music not showing up in songs

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to each song when I open my playlist. However, when I go...

Smoores182
Newbie
I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to ea...
2018-12-05 6:16:17 PM
2018-12-06 4:38:08 AM
Ragedoge
Composer
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Very strange and random error when scrolling (&clicking) through the Spotify iOS app.

Plan: PremiumCountry: The Netherlands Device: iPhone 5SOperating System: iOS 12.1 My Question or Issue:I've been using Spotify since 2011 with great pleasure But since yesterday, I get an error all the time about a channel that can't be found? Don't ...

GlennPeters
Newbie
Plan: Premium Country: The Netherlands Device: iPhone 5S Operating System: iOS 12.1 My Question or Issue: I've been using Spotify since 2011 with great pleasure 🙂 But since yest...
2018-12-05 11:07:01 AM
2018-12-06 4:19:25 AM
Ragedoge
Composer
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Spotify account crossed up with someone elses

PlanFree/PremiumCountry Device Operating late 2016)System My Question or Issue my spotify account is crossed up with someone elses. I keep losing my playlist and have to recover them almost every day and my music will switch to someone elses in mid s...

tbeaudry
Casual Listener
Plan Free/Premium Country Device Operating late 2016) System My Question or Issue my spotify account is crossed up with someone elses. I keep losing my pl...
2018-12-05 2:40:58 AM
2018-12-06 4:10:51 AM
Ragedoge
Composer
977 Views
3 replies
0 likes

977 Views
3 replies
0 likes

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