Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52586 Views
16 replies
36 likes

52586 Views
16 replies
36 likes

Certain songs are not available on mobile version

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12My Question or IssueSome songs are only available on the desktop version and cannot be played on my iPhone and the web version. It used to sync but not anymore. I tried to delete the mobile ap...

azhen36
Newbie
Plan Premium Country USA Device iPhone 8 Operating System iOS 12 My Question or Issue Some songs are only available on the desktop version and cannot be played on my iPhone and the web...
2018-11-04 8:08:02 PM
2018-11-04 12:41:30 AM
itsern
Music Fan
620 Views
1 replies
0 likes

620 Views
1 replies
0 likes

Apple CarPlay connection problems

PlanPremiumCountry UKDeviceiPhone seOperating System My Question or Issue I have CarPlay in my Volvo purchased new in August 2018. I have had problems using Spotify in CarPlay since new-sometimes I get a blank screen and other times a message that th...

Mexiitha
Newbie
Plan Premium Country UK Device iPhone se Operating System My Question or Issue I have CarPlay in my Volvo purchased new in August 2018. I have had problems using Spotify i...
2018-11-04 5:58:51 PM
821 Views
0 replies
0 likes

821 Views
0 replies
0 likes

Radio Function on Premium

My Question or IssueThe last several months or so I have been using the radio function that was available with my plan. As of recent now for some reason I do not. I thought it might just be an issue with the app so I have tried to use the web player ...

Sparkes2015
Newbie
My Question or Issue The last several months or so I have been using the radio function that was available with my plan. As of recent now for some reason I do not. I thought i...
2018-11-04 5:03:49 AM
2018-11-04 2:14:47 PM
Loxer
Community Legend
387 Views
1 replies
0 likes
Student

387 Views
1 replies
0 likes

What is the latest Version of Spotify APP on iOS ?

Hi Guys, Can someone please confirm what is the latest Version on the Spoitify APP on iOS ? Just wanted to confirm if I am on the latest Version of Spotify on my iOS devices ? Thanks in Advance !

augustya
Gig Goer
Hi Guys, Can someone please confirm what is the latest Version on the Spoitify APP on iOS ? Just wanted to confirm if I am on the latest Version of Spotify on my iOS devices ? Thank...
2018-11-03 7:46:03 AM
2018-11-04 10:01:48 AM
Loxer
Community Legend
2332 Views
5 replies
0 likes

2332 Views
5 replies
0 likes

Spotify will not open on a Ipad 4

I am having trouble opening spotify on my ipad 4 . I have deleted the app and restarted int multiply times . Anyone have any advice?PlanPremiumCountry New ZealandDeviceIpad 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Sambutter
Newbie
I am having trouble opening spotify on my ipad 4 . I have deleted the app and restarted int multiply times . Anyone have any advice? Plan Premium Country New Zealand Device Ip...
2018-11-04 5:30:25 AM
2018-11-04 9:59:05 AM
Loxer
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

fix alphabetization with parentheses please

PlanPremium CountryUS DeviceiPhone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello! i'm not sure if this has been suggested before, but it would be really great if spotify could fix its issue with alphabetizing so...

verjamem
Casual Listener
Plan Premium Country US Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello! i'm not sure if this...
2018-11-04 3:48:09 AM
2018-11-04 9:55:44 AM
Loxer
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Music stops and starts when connected to Bluetooth device and I’m using my phone

PlanPremiumCountryAustralia DeviceIPhone Xs Operating SystemiOS 12 My Question or IssueWhen I’m streaming music to a Bluetooth device and using my phone at the same time, the music cuts in and out constantly. This doesn’t happen when I’m not using my...

Mooqhbwease
Newbie
Plan Premium Country Australia Device IPhone Xs Operating System iOS 12 My Question or Issue When I’m streaming music to a Bluetooth device and using my phone at the sa...
2018-11-04 6:48:55 AM
507 Views
0 replies
0 likes

507 Views
0 replies
0 likes

Home Tab is not working

PlanFreeCountryUSA DeviceiPhone xsOperating SystemiOS 12My Question or IssueHome Tab is not working!I saw the same topic on Android section, and seems the issue has not been solved yet. In my Home Tab, I can only see the albums/Artists that I listene...

jihang1
Casual Listener
Plan Free Country USA Device iPhone xs Operating System iOS 12 My Question or Issue Home Tab is not working! I saw the same topic on Android section, and seems the issue has n...
2018-10-27 12:49:30 PM
2018-11-04 2:19:53 AM
jihang1
Casual Listener
3349 Views
2 replies
0 likes

3349 Views
2 replies
0 likes

Solved!! What happens to Discoverer Weekly and Radar Release downloads when new ones arrive?

PlanFree/PremiumCountry Device(iPadProOperating System(iOS 10, My Question or Issue I have chosen to download the songs in Discoverer Weekly and Radar Release so i can listen to them offline.my question is, are these files delted each week when a new...

BB85
Casual Listener
Plan Free/Premium Country Device (iPadPro Operating System (iOS 10, My Question or Issue I have chosen to download the songs in Discoverer Weekly and Radar Release...
2018-11-02 6:34:55 AM
2018-11-03 9:59:23 PM
Loxer
Community Legend
437 Views
3 replies
0 likes

437 Views
3 replies
0 likes

When I Play a video on instagram Spotify keeps playing

PlanFreeCountry United StatesDeviceiPhone 8 plusOperating SystemiOS 12 My Question or Issue Whenever I play a video on instagram or watch someone’s story on Snapchat, Spotify keeps playing. I previously had an android and Spotify would stop playing w...

GaelleLaguerre
Newbie
Plan Free Country United States Device iPhone 8 plus Operating System iOS 12 My Question or Issue Whenever I play a video on instagram or watch someone’s story on...
2018-11-03 6:53:24 PM
2362 Views
0 replies
7 likes

2362 Views
0 replies
7 likes

Solved!! Suddenly I am not able to download offline tracks to my phone

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 11.3.1 My Question or IssueI am not able to download any offline tracks any more. I tried to reinstall Spotify on my phone and PC. I tried to do it with WLAN, LAN and USB. Nothing seems to wo...

1noah9
Casual Listener
Plan Premium Country Germany Device iPhone X Operating System iOS 11.3.1 My Question or Issue I am not able to download any offline tracks any more. I tried to reinstall Spotify on my ...
2018-11-03 11:37:34 AM
2018-11-03 5:07:37 PM
1noah9
Casual Listener
454 Views
3 replies
0 likes

454 Views
3 replies
0 likes

Spotify stops after ads.

Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store. Still does the same thing. PlanFree Country UKDevi...

GA77
Newbie
Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store....
2018-11-03 5:03:56 PM
421 Views
0 replies
0 likes

421 Views
0 replies
0 likes

Shuffle all songs in library

PlanFreeCountry UKDeviceiPhone XSOperating SystemiOS12 My Question or Issue When clicking on 'my library', it used to be possible to select 'Songs' and then select 'shuffle all'. However, in the current version, when clicking on 'my library', the onl...

Turbo124
Casual Listener
Plan Free Country UK Device iPhone XS Operating System iOS12 My Question or Issue When clicking on 'my library', it used to be possible to select 'Songs' and then select ...
2018-10-31 11:16:16 AM
2018-11-03 3:30:10 PM
Turbo124
Casual Listener
2787 Views
2 replies
2 likes

2787 Views
2 replies
2 likes

Connect to a device

Plan PremiumCountry USA iPhone 7 For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom. But every time I click "got it", it just returns me to the instructional menu so I c...

AlexGG1
Newbie
Plan Premium Country USA iPhone 7 For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom. Bu...
2018-11-03 3:12:51 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Daily Mix ceased to function on my iPhone

Hello the daily mix feature ceased to function yesterday.I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (translated from swedish) it has been working for all t...

Mnyb
Roadie
Hello the daily mix feature ceased to function yesterday. I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (t...
2018-11-03 9:58:47 AM
2018-11-03 2:44:51 PM
Loxer
Community Legend
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Vertical videos

I can’t see any vertical videos anymore? PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.1 My Question or Issue

heartlessdios
Casual Listener
I can’t see any vertical videos anymore? Plan Premium Country Germany Device iPhone 6s Operating System iOS 12.1 My Question or Issue
2018-10-31 4:32:08 AM
2018-11-03 2:37:06 PM
Loxer
Community Legend
5901 Views
3 replies
1 likes

5901 Views
3 replies
1 likes

Genius Speed Way Too Fast

The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth

talljake
Newbie
The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth
2018-11-03 2:14:31 AM
2018-11-03 2:32:12 PM
Loxer
Community Legend
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Automatically adds numbers from 1 playlist I follow

PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemLatest iOs My Question or Issue Hi!When I open my downloaded playlist (either in online or offline mode) I sometimes see songs which I don't add myself (I have no family plan) being added to...

anouss94
Casual Listener
Plan Premium Country Netherlands Device iPhone 7 Operating System Latest iOs My Question or Issue Hi! When I open my downloaded playlist (either in online or offline mod...
2018-10-31 8:53:50 AM
2018-11-03 1:57:30 PM
Loxer
Community Legend
380 Views
3 replies
0 likes

380 Views
3 replies
0 likes

Queue is broken

PlanPremiumCountry The NetherlandsDeviceiPhone 6sOperating SystemiOS 12 My Question or Issue I updated the app to the latest version (8.4.77) and now my whole queue function seems to be broken. If I add a song to my queue it will play but it’s like a...

Lottiee
Newbie
Plan Premium Country The Netherlands Device iPhone 6s Operating System iOS 12 My Question or Issue I updated the app to the latest version (8.4.77) and now my whole queue...
2018-10-30 11:43:15 PM
2018-11-03 1:46:54 PM
Loxer
Community Legend
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

Spotify prompts to open in "App Store" instead of the Spotify App

PlanPremiumCountryUnited States Device(iPhone Operating System(iOS 12) My Question or IssueAlright, so I'd really like to get an answer as to why when I copy and send a song link to another iPhone user via iMessage, that when the receiver of the iMes...

4208
Newbie
Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 12) My Question or Issue Alright, so I'd really like to get an answer as to why when I copy and sen...
2018-10-30 11:08:49 PM
2018-11-03 1:45:49 PM
Loxer
Community Legend
11181 Views
2 replies
3 likes

11181 Views
2 replies
3 likes

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