Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71006 Views
16 replies
37 likes

71006 Views
16 replies
37 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

Fabioice
Newbie
My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...
2018-10-21 1:15:50 PM
2018-10-21 1:42:33 PM
Jose_M
Spotify Star
1011 Views
1 replies
5 likes
Premium

1011 Views
1 replies
5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

Yelofink91
Newbie
Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...
2018-10-21 5:38:49 AM
2018-10-21 9:16:19 AM
Loxer
Community Legend
587 Views
1 replies
0 likes
Instagram
sharing

587 Views
1 replies
0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

Nexus03
Casual Listener
Plan Premium Country United States Device iPhone SE Operating System iOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything o...
2018-10-19 5:31:18 PM
2018-10-21 7:44:02 AM
Billy-J
Spotify Star
611 Views
3 replies
0 likes

611 Views
3 replies
0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

mheluani
Newbie
Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...
2018-10-19 4:12:27 PM
2018-10-20 10:32:38 PM
h-550kvzn_fmo
Newbie
1082 Views
1 replies
3 likes

1082 Views
1 replies
3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

Glennny
Casual Listener
Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...
2018-10-19 2:46:46 AM
2018-10-20 2:10:56 PM
Npostman
Roadie
1614 Views
2 replies
0 likes

1614 Views
2 replies
0 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

sagz
Newbie
Plan Free Country UK Device iPhone 6s Operating System iOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. H...
2018-10-20 11:42:57 AM
2018-10-20 12:22:14 PM
Loxer
Community Legend
516 Views
1 replies
0 likes
apple
Crash
iOS
startup

516 Views
1 replies
0 likes

Instagram sharing doesn’t work

PlanPremiumCountryIndonesia DeviceiPhone XOperating SystemiOS 12.0.1 My Question or IssueIt asks me to log-in for every song that I want to share on Instagram stories and then it doesn’t share it. It doesn’t show me a preview of how it’s supposed to ...

dwptr
Casual Listener
Plan Premium Country Indonesia Device iPhone X Operating System iOS 12.0.1 My Question or Issue It asks me to log-in for every song that I want to share on Instagram stories ...
2018-10-19 12:35:49 AM
2018-10-20 12:20:57 PM
Maxim
Spotify Star
752 Views
1 replies
0 likes

752 Views
1 replies
0 likes

Instagram Story posts not working WHY

PlanPremiumCountry USADevice(iPhone XS)Operating System(iOS) My Question or Issue I am logged in all my Spotify, instagram and Facebook and Twitter accounts. I've never had this issue before. Everytime I go to post a song on my Instagram story it pro...

Jmat696
Newbie
Plan Premium Country USA Device (iPhone XS) Operating System (iOS) My Question or Issue I am logged in all my Spotify, instagram and Facebook and Twitter accounts...
2018-10-19 8:45:52 PM
2018-10-20 12:20:18 PM
Maxim
Spotify Star
875 Views
1 replies
1 likes
Instagram
sharing
Social
Spotify

875 Views
1 replies
1 likes

Solved!! Instagram stories not working.

PlanFreeCountry The NetherlandsDeviceiPhone 6Operating SystemiOS 12.0.1 My Question or Issue Hello,When I want to share a song through instagram stories. It asks me to log in on Instagram(weird, because normally it does that automaticly). After I hav...

fc-zq9_7eo79b
Newbie
Plan Free Country The Netherlands Device iPhone 6 Operating System iOS 12.0.1 My Question or Issue Hello, When I want to share a song through instagram stories. It asks ...
2018-10-19 7:09:29 PM
2018-10-20 12:19:59 PM
Maxim
Spotify Star
1791 Views
1 replies
0 likes

1791 Views
1 replies
0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

Crippler22
Newbie
Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So Spotify decided to kill the Browse button... fine....
2018-10-20 3:26:51 AM
2018-10-20 11:22:14 AM
Loxer
Community Legend
4968 Views
1 replies
0 likes

4968 Views
1 replies
0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

DanieleB
Regular
Plan Premium Country Italy Device iPad Operating System iOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...
2018-10-10 3:06:51 PM
2018-10-20 7:22:34 AM
DanieleB
Regular
915 Views
2 replies
0 likes
Premium

915 Views
2 replies
0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

andreweeyor
Newbie
Plan Premium Country UK Device iPhone 8 Operating System iOS 11 My Question or Issue The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downloa...
2018-10-19 2:17:05 AM
2018-10-20 7:17:53 AM
fankny212
Casual Listener
734 Views
2 replies
1 likes

734 Views
2 replies
1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

nymue2000
Casual Listener
My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...
2018-10-19 12:34:29 AM
2018-10-20 2:25:29 AM
nymue2000
Casual Listener
2607 Views
2 replies
0 likes
screen stuck

2607 Views
2 replies
0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

Elissagallego
Newbie
Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0 My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...
2018-10-17 2:05:38 PM
2018-10-20 2:17:05 AM
Loxer
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

Braged
Newbie
Plan Free/Premium premium Country norway Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0 My Question or Issue editing the queue l...
2018-10-20 1:21:26 AM
2018-10-20 2:05:58 AM
Loxer
Community Legend
888 Views
1 replies
0 likes

888 Views
1 replies
0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

almondmilk96
Casual Listener
Plan Premium Country United States Device iPhone 7 Operating System iOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery exce...
2018-10-12 11:07:22 PM
2018-10-20 1:20:17 AM
almondmilk96
Casual Listener
5046 Views
2 replies
1 likes

5046 Views
2 replies
1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

jessyabran
Newbie
Plan Premium Country Canada Device iPhone 6 Operating System 11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...
2018-10-19 12:16:32 AM
2018-10-20 1:07:34 AM
Loxer
Community Legend
3567 Views
1 replies
0 likes

3567 Views
1 replies
0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Bugejo
Regular
Plan Premium Country Austria Device iPhone Xs Operating System iOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearrangi...
2018-10-19 1:15:58 PM
2018-10-20 1:05:33 AM
Loxer
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

jas_vermeulen
Newbie
Plan Premium Country the Netherlands Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...
2018-10-18 9:07:48 PM
2018-10-19 12:52:25 AM
Loxer
Community Legend
448 Views
2 replies
0 likes

448 Views
2 replies
0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

skylerheise
Newbie
Plan Student Premium Country USA Device iPhone SE Operating System iOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app wher...
2018-10-18 5:22:25 PM
2018-10-19 12:39:52 AM
Loxer
Community Legend
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

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