Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62651 Views
16 replies
37 likes

62651 Views
16 replies
37 likes

Song Title and Album Cover Not displaying on lock screen

PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the song and album cover on the lock screen, and will not allow me to pause/play music from the lock ...

Iris33
Newbie
Plan Premium Country Device (iPhone 6s) Operating System (iOS 11.4.1) My Question or Issue When I am playing music from Spotify it has stopped displaying the son...
2018-08-24 4:19:27 AM
2018-08-24 7:26:56 AM
user-removed
Not applicable
747 Views
1 replies
0 likes

747 Views
1 replies
0 likes

Superuser Contribution Songs Suddenly Unavailable

PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was listening to super recently). I find it hard to believe that they're all unavailable b...

-qyzl0r_klxem
Newbie
Plan Premium Country Canada Device iPhone 8 Operating System iOS 10 My Question or Issue I just noticed that a bunch of songs are suddenly unavailable for me (some I was ...
2018-08-21 4:38:55 PM
2018-08-23 7:22:47 PM
SergioDavid
Roadie
805 Views
1 replies
1 likes

805 Views
1 replies
1 likes

I cannot download spotify in my iphone4s. It requires IOS 10.

I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?

jvcurfew
Newbie
I'm currently using iphone 4s with IOS 9.3.5 (max update). When i go to app store I cannot download the app because it requires IOS 10. What to do?
2018-08-23 4:59:07 PM
2018-08-23 5:37:11 PM
Billy-J
Spotify Star
6342 Views
1 replies
0 likes

6342 Views
1 replies
0 likes

Solved!! Save to your library and add to favorites?

PlanPremiumCountry GermanyDeviceiPhone 6s, DesktopOperating SystemiOS 11.3.4, Windows 10 My Question or IssueI'm confused pretty much, last week I got an update which replaced the "Save to your library" button aka the + with a heart button, but not e...

yeezyyeezy
Casual Listener
Plan Premium Country Germany Device iPhone 6s, Desktop Operating System iOS 11.3.4, Windows 10 My Question or Issue I'm confused pretty much, last week I got an update ...
2018-08-23 2:16:16 PM
2018-08-23 2:51:13 PM
Loxer
Community Legend
5646 Views
1 replies
0 likes

5646 Views
1 replies
0 likes

trouble to change to Sonos speakers

I often have trouble choosing some of my Sonos speakerswhen I connect to new device/sound source in my Spotify app.I have Spotify PremiumThey are gray-colored. See attached picture.This problem I never have via my Ipad orMacbook. If it's gray in my I...

martin_a
Casual Listener
I often have trouble choosing some of my Sonos speakers when I connect to new device/sound source in my Spotify app. I have Spotify Premium They are gray-colored. See attached picture. This probl...
2018-08-22 11:21:03 AM
2018-08-23 1:58:02 PM
martin_a
Casual Listener
1137 Views
4 replies
0 likes

1137 Views
4 replies
0 likes

Solved!! Iphone artist profiles

Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but it's still not working. Is anyone else having this issue? Cheers, Jo...

Gidyin
Community Legend
Hi Guy's, I'm having a problem with my Artist search on Spotify today, whenever I search and try and click on the profile the screen is just going black. I've tried reinstalling but...
2018-08-23 12:27:11 PM
2018-08-23 12:59:25 PM
Loxer
Community Legend
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Make secret not showing up

I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?

kara_beth
Casual Listener
I did make the playlist, so it should be showing up. I haven’t used Spotify in a year, what’s the current method for making secret playlists?
2018-08-23 4:34:56 AM
2018-08-23 10:41:58 AM
Loxer
Community Legend
944 Views
1 replies
0 likes

944 Views
1 replies
0 likes

Slow download on IPhone 8

Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri

v8o-ubip7_99d
Newbie
Unbelievably slow good connection new Spotify app and not able to download 100 songs on 24 hours any ideas to help? Tks Jiri
2018-08-23 9:56:54 AM
2018-08-23 10:38:15 AM
Loxer
Community Legend
1020 Views
1 replies
0 likes

1020 Views
1 replies
0 likes

ios sync devices

PlanFree/PremiumCountry UKDeviceipad 10.5Operating SystemiOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ipad only if i add a song i don't want. the song want ishttps://open.spotify.com/track...

Gorgaroth
Regular
Plan Free/Premium Country UK Device ipad 10.5 Operating System iOS 11 My Question or Issue i favourited a song. it appears on my pc and phone but it doesn't appear on my ...
2018-08-15 6:43:01 PM
2018-08-23 10:09:58 AM
Gorgaroth
Regular
1013 Views
11 replies
0 likes

1013 Views
11 replies
0 likes

Limited numer of chromecast devices listed in the app

PlanPremiumCountrySWEDEN Device(iPhone Operating System(iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromecast devices in my WiFi home network. I have approximately 15 devices (icluding groups) but...

9lbqr9-_8onpo
Casual Listener
Plan Premium Country SWEDEN Device (iPhone 😎 Operating System (iOS 10) My Question or Issue Since a couple of months, the Spotify app does no longer list al my Chromec...
2018-05-26 11:27:49 AM
2018-08-23 6:17:09 AM
AussieRo
Roadie
3559 Views
19 replies
4 likes

3559 Views
19 replies
4 likes

iOS app crashes when connected to a specific Wi-Fi.

PlanPremiumCountrySouth KoreaDeviceiPad AirOperating SystemiOS 11 My Question or IssueI'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recently, I install the Spotify on my iPad Air. But it crashes after logging in. I reins...

user-removed
Visitor
Plan Premium Country South Korea Device iPad Air Operating System iOS 11 My Question or Issue I'm using the Spotify app on my XPS 15, MacBook Pro 2012, Samsung Galaxy 7. Recen...
2018-08-15 11:10:28 AM
2018-08-23 2:42:14 AM
user-removed
Not applicable
1072 Views
2 replies
0 likes

1072 Views
2 replies
0 likes

Bug: IOS Chromecast device list truncated

Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which no...

onejasonforsale
Regular
Tried posting this here: https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi-p/4495222 Thread was almost immediately closed rather t...
2018-05-30 2:04:43 AM
2018-08-22 10:09:34 PM
Bollatta
Regular
8030 Views
73 replies
10 likes
Chrome cast
IOS 11

8030 Views
73 replies
10 likes

Superuser Contribution Spotify "hors connexion" Iphone

Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que je sois connectée à internet. Comment faire? J'ai téléchargé...

amandinoschi
Newbie
Bonjour, Depuis un mois impossible de me connecter à Spotify sur mon Iphone 5. Je ne peux même pas rentrer mes identifiants, le message "connexion impossible" s'affiche constament, bien que ...
2018-08-20 10:54:55 AM
2018-08-22 9:46:40 PM
SergioDavid
Roadie
920 Views
1 replies
0 likes

920 Views
1 replies
0 likes

chromecast audio groups confusion

Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a couple groups I had created, whenever I tried to cast using spotify connec...

one22cu
Newbie
Hello, Running iOS 11.3.1 and recently reinstalled Spotify to try to resolve this with no luck. Until recently I would see all my chromecast audio devices listed, as well as a coupl...
2018-05-07 5:41:05 PM
2018-08-22 9:30:59 PM
capstan
Music Fan
5673 Views
22 replies
12 likes

5673 Views
22 replies
12 likes

Spotify in off-line mode

PlanPremiumCountry UKDevice iPhoneXOperating System(iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1My Question or Issue Spotify says offline when the phone is connceted to work WiFi; OK on 4G and home wifi; other colleagues do not have the issue so...

vipulpatel1965
Casual Listener
Plan Premium Country UK Device iPhoneX Operating System (iOS 10, Android Oreo, Windows 10,etc.) ioS !!.4>1 My Question or Issue Spotify says offline when the phone ...
2018-08-22 9:26:53 AM
2018-08-22 9:01:25 PM
vipulpatel1965
Casual Listener
892 Views
4 replies
0 likes

892 Views
4 replies
0 likes

Stops playing at the end of every song

Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has not helped. I have made sure my gapless play back is on and m...

M3ghan1sham9592
Newbie
Every song I play stops with 2 seconds left. When I hit play nothing happens. Only thing to do is hit next in order to keep playing music. I have searched this but every fix I’ve tried has no...
2018-08-22 5:16:43 PM
2018-08-22 7:02:45 PM
Loxer
Community Legend
1558 Views
1 replies
1 likes

1558 Views
1 replies
1 likes

Choppy audio con Iphone SE with downloaded music

When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data... PlanPremiumCountry Argentina DeviceIphone SE 128GBO...

rodrigoqti
Casual Listener
When I listen to downloaded music, it gets choppy when the phone is locked. It´s random, not always happend, but it´s very annoying.... I downloaded a lot of music to not deppend on cellular data...&...
2018-08-21 11:25:29 PM
2018-08-22 5:43:15 PM
Billy-J
Spotify Star
1048 Views
3 replies
0 likes

1048 Views
3 replies
0 likes

Chromecast groups - individual chromecast devices not appearing

fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry AustraliaDeviceiPhone x My Question or Issue I have 5 Chromecast devices and two groups. When I put any of the ...

tkedgley
Casual Listener
fyNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device iPhone x My...
2018-06-01 2:38:45 AM
2018-08-22 4:07:28 PM
AussieRo
Roadie
4286 Views
23 replies
3 likes

4286 Views
23 replies
3 likes

Spotify uses data when on wifi

PlanPremiumCountrythe netherlands Device(iPhone 6Operating System(iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a very old problem and still not fixed. I often exceed my data plan because of this issue. sure, i...

lukasr1
Regular
Plan Premium Country the netherlands Device (iPhone 6 Operating System (iOS My Question or Issue Spotify uses (a lot of) data when connected to wifi. This is a ver...
2018-08-10 11:43:07 AM
2018-08-22 10:31:02 AM
lukasr1
Regular
3751 Views
8 replies
1 likes

3751 Views
8 replies
1 likes

Solved!! Audio cuts out - digital choppiness

PlanPremiumCountry Australia Device(iPhone 6+Operating System(Latest iOS - as always) My Question or Issueaudio starts to lag and gets choppy - sounds like ones and zeros breaking down. Similar to a CD skipping. Basically my songs are interrelated as...

zemdodoubleg
Casual Listener
Plan Premium Country Australia Device (iPhone 6+ Operating System (Latest iOS - as always) My Question or Issue audio starts to lag and gets choppy - sounds like ones an...
2018-08-14 10:19:30 AM
2018-08-22 10:23:12 AM
Ryanx0r
Composer
14730 Views
5 replies
0 likes
Streaming Issue

14730 Views
5 replies
0 likes

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