Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62898 Views
16 replies
37 likes

62898 Views
16 replies
37 likes

Google Home / Chromecast Audio Stops Playing, Skips

Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me. When casting to a Google Home or Chromecast Audio the music will begin to play and then suddenl...

elvk_h-iegrwi
Newbie
Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me. When casting to a Google Ho...
2018-06-24 12:38:38 AM
2018-06-26 4:45:05 AM
c-_eg72hfcyxj
Casual Listener
2909 Views
1 replies
9 likes
cast
Casting
CCA
chrome
chromecast audio
google
Google Home Mini
skip

2909 Views
1 replies
9 likes

Solved!! Starred playlist unable to download

Hi Spotify, My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted saved albums and songs. However, for one of my playlist which is...

Dilfidz
Newbie
Hi Spotify, My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted save...
2018-06-23 6:10:55 AM
2018-06-26 4:26:27 AM
HaydenTheHelper
Music Fan
909 Views
1 replies
0 likes

909 Views
1 replies
0 likes

App on iPhone 6plus freezes

_5xnh-fr5fz44
Newbie
2018-06-25 11:15:37 AM
2018-06-25 12:49:42 AM
Loxer
Community Legend
861 Views
1 replies
0 likes

861 Views
1 replies
0 likes

Solved!! Linked with facebook but wont let me find friends

So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:user:(username) and that hasn't worked either. This i...

Alanameh
Newbie
So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:us...
2018-06-25 7:26:34 AM
2018-06-25 11:17:25 PM
Loxer
Community Legend
673 Views
1 replies
0 likes

673 Views
1 replies
0 likes

Huge Battery Drain on iPhone X with Bluetooth Headphones

PlanPremium DeviceiPhone XOperating SystemiOS 11.4 My Question or IssueToday, only half through the day i recognized my iPhone being uncomfortably warm while using. The battery has already drained to 40%, see attached picture. Next item on the batter...

hexguy
Casual Listener
Plan Premium Device iPhone X Operating System iOS 11.4 My Question or Issue Today, only half through the day i recognized my iPhone being uncomfortably warm while using. T...
2018-06-05 9:19:09 PM
2018-06-25 5:00:49 PM
BR3W3R
Gig Goer
2788 Views
5 replies
1 likes
battery
battery drain
bluetooth
Bose
consumption
Hot
iphone x
Temperature

2788 Views
5 replies
1 likes

Own library view loses songs from album

PlanPremiumCountry FinlandDeviceiPhone 7Operating SystemiOS 11 My Question or IssueAfter listening an album it can be found from your own library section as recently listened with all songs under it. However after few days the most songs of the album...

erga
Casual Listener
Plan Premium Country Finland Device iPhone 7 Operating System iOS 11 My Question or Issue After listening an album it can be found from your own library section as rece...
2018-06-25 12:46:48 PM
2018-06-25 12:48:00 PM
erga
Casual Listener
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Superuser Contribution Escucha sin conexión. ¿Cómo descargar tu música?

Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet. Puedes reproducir hasta 3,333 canciones sin conexión a Internet en tres dispositivos...

JuanR
Spotify Legend
Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet. Puedes reproduci...
2017-01-20 2:35:13 PM
2018-06-25 12:04:26 PM
dnw_jj2h-r7wp
Newbie
243372 Views
26 replies
4 likes

243372 Views
26 replies
4 likes

[Playlists] Custom order for your list of playlists, like Desktop version

How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, you can just click and drag to re-order which one a...

seriousbusiness
Casual Listener
How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, ...
2018-06-25 11:13:35 AM
2018-06-25 11:58:03 AM
seriousbusiness
Casual Listener
19729 Views
4 replies
3 likes

19729 Views
4 replies
3 likes

Spotify Família

Boa tarde caros colegas! Após adquirir a assinatura do Spotify Família e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher: "Não é possível adquirir o Spotify Premium neste aplicativo". No meu celular Android está tudo...

4i-s75tt_cly8
Newbie
Boa tarde caros colegas! Após adquirir a assinatura do Spotify Família e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher: "Não é possível adq...
2018-06-24 5:05:13 PM
2018-06-25 3:20:48 AM
Bittencourt
Spotify Star
662 Views
1 replies
0 likes

662 Views
1 replies
0 likes

all of my songs do not show up in the new Favorites playlist on the new iphone app

Spotify Usernameluis.m.dominguez34PlanFree/PremiumCountry Deviceiphone 6Operating Systemcurrent ios version My Question or Issue The new update tot he mobile app has lost most of my songs. The new Favorites playlist does NOT include all of the songs ...

blackhawksfan
Regular
Spotify Username luis.m.dominguez34 Plan Free/Premium Country Device iphone 6 Operating System current ios version My Question or Issue The new update tot he mob...
2018-05-24 5:29:27 PM
2018-06-25 1:13:25 AM
Loxer
Community Legend
10138 Views
2 replies
10 likes

10138 Views
2 replies
10 likes

Noticeable drop in quality Overnight - all devices

PlanPremiumCountryUK Device(iPhone X, Denon Amp (connect))Operating System(iOS 11.4) My Question or IssueHas there been a new sound Library update?I've been using premium for ages, max quality, equaliser off, and been using connect to stream through ...

asadi_sounds
Newbie
Plan Premium Country UK Device (iPhone X, Denon Amp (connect)) Operating System (iOS 11.4) My Question or Issue Has there been a new sound Library update? I've been using pr...
2018-06-24 4:49:35 PM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

How to organize music with new update

My Question or IssueI've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to organize my music in my custom playlist. I've looked up how to s...

_soviet_vodka_
Casual Listener
My Question or Issue I've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to org...
2018-06-16 10:21:43 AM
2018-06-24 3:10:45 AM
_soviet_vodka_
Casual Listener
864 Views
2 replies
0 likes

864 Views
2 replies
0 likes

I'm a new user of Spotify and I have never received a push notification

PlanPremiumCountryUnited KingdomDeviceIphone 8 PlusOperating SystemiOS 11.4 My Question or IssueI have been using Spotify for about 2 weeks now and I noticed I never get any push notification on my phone. I am following artists and when they release ...

Doruwastaken
Casual Listener
Plan Premium Country United Kingdom Device Iphone 8 Plus Operating System iOS 11.4 My Question or Issue I have been using Spotify for about 2 weeks now and I noticed I never ...
2018-06-23 10:25:20 PM
2018-06-23 10:57:37 PM
Loxer
Community Legend
990 Views
5 replies
0 likes

990 Views
5 replies
0 likes

Most played songs by artists disappeared

Hi Spotify, Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist. With the newest update this disappeared.Is there still an option where I can...

Tim100
Regular
Hi Spotify, Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist. ...
2018-06-20 12:28:05 PM
2018-06-23 8:27:27 PM
Loxer
Community Legend
1453 Views
3 replies
0 likes

1453 Views
3 replies
0 likes

Neue Datenschutzrichtlinien

PlanFree/PremiumCountry GermanyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Hi, ich bekomme die Meldung, dass ich die neuen Nutzungsbedingungen und Datenschutzrichtlinien akzeptieren soll.Es gibt aber keinen „Akzeptieren“ Button.Auch a...

7-_i14rr6pwzc
Newbie
Plan Free/Premium Country Germany Device Iphone 7 Operating System IOS 11.4 My Question or Issue Hi, ich bekomme die Meldung, dass ich die neuen Nutzungsbedingun...
2018-06-23 8:21:16 PM
560 Views
0 replies
1 likes

560 Views
0 replies
1 likes

Loss of radio button on app

PlanFree/PremiumCountry Australia DeviceiPhone 7Operating System(iOS 11.4 i have lost the radio button on my Spotify app and apparently it’s a test and only a few people have been chosen to test it! .... I hate it... please revert it back i now only ...

Sunshine_1_77
Casual Listener
Plan Free/Premium Country Australia Device iPhone 7 Operating System (iOS 11.4 i have lost the radio button on my Spotify app and apparently it’s a test and only a few peo...
2018-06-23 2:37:01 PM
2018-06-23 2:43:22 PM
Loxer
Community Legend
342 Views
1 replies
1 likes

342 Views
1 replies
1 likes

Solved!! New update, adding a full album to a playlist

Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a free Spotify user to listen to every song on an album ...

marileevaughan1
Casual Listener
Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a fre...
2018-06-22 12:40:08 AM
2018-06-23 1:59:21 PM
Loxer
Community Legend
13292 Views
1 replies
16 likes

13292 Views
1 replies
16 likes

I have IOS6 on my old iphone 3GS. It won't let me download spotify and I paid for this premium!

I need a way to get spotify on iphone 3gs with ios 6. I know **bleep** well it worked in the past. I am in Canada and why it won't work?PlanPremiumCountry CanadaDeviceiphone 3GSOperating Systemios 6 My Question or Issue Why can't I get spotify on my ...

rny_1zvf-cxw
Newbie
I need a way to get spotify on iphone 3gs with ios 6. I know **bleep** well it worked in the past. I am in Canada and why it won't work? Plan Premium Country Canada Device iphone 3GS Ope...
2018-06-23 5:09:19 AM
2018-06-23 12:36:14 PM
Loxer
Community Legend
1456 Views
1 replies
0 likes

1456 Views
1 replies
0 likes

Spotify search, browse and radio on Android do not work on WiFi.

Premium Account Country US Device Lg Stylo G phoneOperating System Android My Question or Issue My Spotify phone app doesn't seem to work anymore on Wi-Fi except at home. My playlists seem to work and homepage. Browse, search and radio keep giving me...

Rigsterr
Casual Listener
Premium Account Country US Device Lg Stylo G phone Operating System Android My Question or Issue My Spotify phone app doesn't seem to work anymore on Wi-Fi except a...
2018-06-15 8:14:02 PM
2018-06-23 12:28:22 PM
Hubo
Community Legend
2082 Views
3 replies
1 likes

2082 Views
3 replies
1 likes

Playlist plays first couple songs over and over

PlanFreeCountry USDeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have a playlist with over 200 songs added to it. Ever since the new update, every time I’ve went to play it it just plays the same like 10 songs added to it. It doesn’t pla...

_ya6hv-qscylg
Newbie
Plan Free Country US Device iPhone 7 Operating System iOS 11 My Question or Issue I have a playlist with over 200 songs added to it. Ever since the new update, ev...
2018-06-22 4:19:37 AM
2018-06-23 3:52:32 AM
Trap380
Regular
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

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