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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69407 Views
  • 16 replies
  • 37 likes
  • 69407 Views
  • 16 replies
  • 37 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

  • Newbie
  • Hi,  Hope anyone can help me..  I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...
  • Loxer
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

  • Newbie
  • I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...
  • Loxer
  • Community Legend
  • 2477 Views
  • 2 replies
  • 0 likes
  • 2477 Views
  • 2 replies
  • 0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

  • Newbie
  • Plan Premium Country iPhone X Operating System iOS 11   My Question or Issue  I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...
  • Loxer
  • Community Legend
  • 1769 Views
  • 1 replies
  • 1 likes
  • iOS
    Push Notifications
  • 1769 Views
  • 1 replies
  • 1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

  • Casual Listener
  •     My Question or Issue  I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
  • Loxer
  • Community Legend
  • 842 Views
  • 3 replies
  • 0 likes
  • 842 Views
  • 3 replies
  • 0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

  • Roadie
  •   Plan Premium Country  United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta.   My Question or Issue   Ever since installing iOS 12 Pub...
  • Loxer
  • Community Legend
  • 3131 Views
  • 1 replies
  • 0 likes
  • iOS 12
    Premium
    Public Beta
    Spotify
  • 3131 Views
  • 1 replies
  • 0 likes

Band names removed

Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.

  • Casual Listener
  •   Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums. 
  • 496 Views
  • 0 replies
  • 0 likes
  • Band names
  • 496 Views
  • 0 replies
  • 0 likes

Sync Problem

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...

  • Newbie
  •  Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 11   My Question or Issue My newly added music from the Spotfy desktop application is not automatical...
  • Loxer
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

My spotify keeps skipping

I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...

  • Visitor
  •   I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...
  • Loxer
  • Community Legend
  • 536 Views
  • 2 replies
  • 0 likes
  • 536 Views
  • 2 replies
  • 0 likes

[iOS] [iPhone 8] App says I'm offline when trying to listen on Verizon LTE

PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...

  • Casual Listener
  • Premium USA   Device iPhone 8     My Question or Issue   I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...
  • campbell93
  • Casual Listener
  • 1246 Views
  • 2 replies
  • 0 likes
  • 1246 Views
  • 2 replies
  • 0 likes

Playback stops after 'longer' tracks

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but then playback stops. When I click 'Next song', playba...

  • Casual Listener
  • I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but th...
  • storch_ss
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

How to favorite songs by artist or album on app?

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a specific artist and album?

  • Casual Listener
  • Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a speci...
  • Cocohorse
  • Casual Listener
  • 1075 Views
  • 2 replies
  • 0 likes
  • 1075 Views
  • 2 replies
  • 0 likes

Daily Mix not updating

ALL PLATFORMS Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of English songs in my lib, but they never appear in my daily mix. I'm Premi...

  • Visitor
  •   ALL PLATFORMS   Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of Engli...
  • 789 Views
  • 0 replies
  • 1 likes
  • 789 Views
  • 0 replies
  • 1 likes

Can't open the app on iOS 12 Beta even after reinstallation (iPhone SE)

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 12 Beta My Question or IssueHey there. I've updated my OS to iOS 12 Beta today and after that every time I open the Spotify app it closes and returns me to the home screen. However app is persi...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone SE Operating System iOS 12 Beta   My Question or Issue Hey there. I've updated my OS to iOS 12 Beta today and after that every time I open ...
  • underdog02
  • Casual Listener
  • 1282 Views
  • 4 replies
  • 0 likes
  • 1282 Views
  • 4 replies
  • 0 likes

why my spotify does not update to the new interface after purchasing spotify premium

PlanPremiumCountry MalaysiaDeviceIphone XOperating SystemiOS 11.4 My Question or Issuewhy my spotify does not update to the new interface after purchasing spotify premium

  • Newbie
  • Plan Premium Country  Malaysia Device Iphone X Operating System iOS 11.4   My Question or Issue why my spotify does not update to the new interface after purchasing spotify premium
  • Loxer
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Searching a playlist is gone??

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or Issue After the new revamp the option to search your own playlist has disappeared, which is needed, rather than scrolling through all my songs.

  • Newbie
  • Plan Free Country  USA Device iPhone 6s Operating System iOS 11   My Question or Issue  After the new revamp the option to search your own playlist has disappeared, which is ...
  • adam_pepporoni
  • Casual Listener
  • 662 Views
  • 2 replies
  • 0 likes
  • 662 Views
  • 2 replies
  • 0 likes

Why is it so hard to delete a song from a playlist?

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find it, if you filter and search for it, or if it’s curr...

  • Casual Listener
  • To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find i...
  • adam_pepporoni
  • Casual Listener
  • 12859 Views
  • 9 replies
  • 35 likes
  • 12859 Views
  • 9 replies
  • 35 likes

When Using Bluetooth in car spotify app automatically starts playing music HOW do I turn that off?

PlanPremiumCountry USADevice(iPhone 6s iOS 11.4)Operating System(iOS 11.4) My Question or Issue This is a recent development... just in the past few weeks or so and had never happened before under the same circumstances. Nothing new or different has ...

  • Casual Listener
  • Plan Premium Country  USA Device (iPhone 6s iOS 11.4) Operating System (iOS 11.4)   My Question or Issue  This is a recent development... just in the past few weeks or so and...
  • 1058 Views
  • 0 replies
  • 16 likes
  • 1058 Views
  • 0 replies
  • 16 likes

Battery life on iPhone 8

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is that my battery is draining super fast when I use t...

  • Newbie
  • I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is ...
  • 1228488031
  • Newbie
  • 5755 Views
  • 15 replies
  • 10 likes
  • 5755 Views
  • 15 replies
  • 10 likes

Chrome cast audio not connecting

PlanPremiumCountry Nz DeviceiPhone 6s+Operating Systemlatest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterday but now just gets stuck saying connecting

  • Newbie
  • Plan Premium Country  Nz   Device iPhone 6s+ Operating System latest iOS   My Question or Issue  Spotify will no longer connect to my chrome cast audio. Worked yesterda...
  • pmares
  • Newbie
  • 750 Views
  • 3 replies
  • 0 likes
  • 750 Views
  • 3 replies
  • 0 likes

Extreme heat and battery drain after latest update

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

  • Newbie
  • iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!
  • Loxer
  • Community Legend
  • 5684 Views
  • 24 replies
  • 4 likes
  • 5684 Views
  • 24 replies
  • 4 likes