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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68611 Views
  • 16 replies
  • 37 likes
  • 68611 Views
  • 16 replies
  • 37 likes

30 minutes of ad-free music not working again

not working, after 2 songs another 2 adverts came on!! False advertisement!

  • Newbie
  • not working, after 2 songs another 2 adverts came on!! False advertisement!
  • if0k_gn-acmi
  • Newbie
  • 823 Views
  • 1 replies
  • 1 likes
  • 823 Views
  • 1 replies
  • 1 likes

[iOS] Voice Control Spotify

PlanPremiumCountryUSA DeviceiPhone 8 PlusOperating SystemiOS 11.3.1 My Question or IssueI'm trying to use the new voice search function, but even when I use the "suggested" searches, it says it can't recognize anything. I've tried multiple times, mul...

  • Regular
  • Plan Premium Country USA   Device iPhone 8 Plus Operating System iOS 11.3.1   My Question or Issue I'm trying to use the new voice search function, but even when I use the "sugge...
  • 732 Views
  • 0 replies
  • 0 likes
  • control
    voice
    Voice control
  • 732 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sort by Artist and then by Album

Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect to then be brought to a list of (Dylan’s) albums. B...

  • Casual Listener
  • Hi, I’m new to Spotify. When I look at my Library and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Based on any previous music apps, I would expect ...
  • Julian
  • Moderator
  • 1716 Views
  • 1 replies
  • 0 likes
  • 1716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Losing playlists already downloaded

I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which means I need to re download them? I don’t lose them...

  • Newbie
  • I have a premium family subscription to Spotify and we have the 5 users but for quite some times now every now and then all the playlists/albums I have on my own iPhone somehow loses the songs which ...
  • Julian
  • Moderator
  • 1009 Views
  • 3 replies
  • 0 likes
  • 1009 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline Playlists

I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this happeing if I can use 3 devices offline? Its acting...

  • Newbie
  • I have premium and have offline songs dowloaded to 3 devices. On one device when you go back online this message appears. Saying ive reached the maximum and it deletes all the downloads. Why is this ...
  • Julian
  • Moderator
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Can’t find my profile on the new update

PlanFreeCountry EnglandDeviceiPhone 7Operatingios11 My Question or Issuemy phone automatically updated Spotify and I was trying to find a friend to follow them and the new search area won’t let me search for profiles. So she followed me so that I cou...

  • Newbie
  •   Plan Free Country  England Device iPhone 7 Operating ios11   My Question or Issue my phone automatically updated Spotify and I was trying to find a friend to follow them a...
  • en8-l73_lzxns
  • Newbie
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Disable album visuals in app?

Spotify Usernamemichielvanzeijl My Question or IssueI really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Singularity album. Is there a way to disable this 'feature'?

  • Casual Listener
  • Spotify Username michielvanzeijl       My Question or Issue I really dislike the visuals I get to see in the spotify app when I listen to (for example) the new Jon Hopkins - Sing...
  • michielvanzeijl
  • Casual Listener
  • 2024 Views
  • 4 replies
  • 1 likes
  • 2024 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify premium account , but I can't download my songs

I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work and I'm only connected to Spotify on one device und...

  • Newbie
  • I have a Spotify premium account , and when I press the download button , the button still stays grey and it says "waiting for download " , I have sufficient storage and software for Spotify to work ...
  • meahtenoha
  • Spotify
  • 802 Views
  • 2 replies
  • 0 likes
  • 802 Views
  • 2 replies
  • 0 likes

Escuchar música con datos móviles

PlanFreeCountryEspaña DeviceIPhone 6Operating System iOS 11.3.1My Question or IssueHola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando estoy con los datos activados se me cierra la aplicación! me pasa desde que tengo la nu...

  • Newbie
  •   Plan Free Country España  Device IPhone 6 Operating System  iOS 11.3.1 My Question or Issue Hola! no puedo escuchar música con mis datos del móvil pero si con wifi. Cuando ...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

The random names when you sign up

Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! You should be able to make your own name, as I have seen ...

  • Casual Listener
  • Hello,    I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTE...
  • Turtle10
  • Casual Listener
  • 651 Views
  • 2 replies
  • 0 likes
  • 651 Views
  • 2 replies
  • 0 likes

Favorites being Un-Favorited

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I spent hours looking up songs and favoriting them and ...

  • Casual Listener
  • I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I sp...
  • 1_9p-c95zbke9
  • Casual Listener
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Error Searching for Users

Planpremium Country USA DeviceiPhone7 Operating SystemiOS 11.3.1 My Question or IssueI am I able to use the spotify:user:username search command to retrieve user pages/playlists. Each attempt yields an “Error Occurred” message with no other informati...

  • Newbie
  • Plan premium   Country  USA   Device iPhone7   Operating System iOS 11.3.1   My Question or Issue I am I able to use the spotify:user:username search command to ...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

iPhone bugs

PlanPremiumDeviceiPhone 6Operating Systemios 11 My Question or Issue HiI wanna know,why my downloaded playlists has been removed automatically.I forced to download three times in a week.How can i fix it?Thanks for paying attention.

  • Casual Listener
  • Plan Premium Device iPhone 6 Operating System ios 11   My Question or Issue  Hi I wanna know,why my downloaded playlists has been removed automatically. I forced to download three...
  • j3_u2ofh-7tx
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Albums on playlist won’t shuffle together

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue I put three albums in a playlist and when I shuffle the playlist it only shuffles the songs within the albums and plays one album at a time. Is there a way to shuffle all...

  • Newbie
  • Plan Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  I put three albums in a playlist and when I shuffle the playlist it only shuffles th...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Scrobbles showing but not being recorded

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as scrobbling. tl;dr - not recording scrobbles

  • Newbie
  • I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as sc...
  • favorite
  • Regular
  • 1376 Views
  • 3 replies
  • 1 likes
  • 1376 Views
  • 3 replies
  • 1 likes

Korean input error

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work with the keyboard. Thanks.

  • Casual Listener
  • When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work w...
  • user-removed
  • Not applicable
  • 984 Views
  • 3 replies
  • 2 likes
  • 984 Views
  • 3 replies
  • 2 likes

Solved!! ios - cant login

Hello everyoneMy problem is that i cant login into spotify on my iphone.I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. It always says (“we're currently experiencing problems”).....

  • Regular
  • Hello everyone My problem is that i cant login into spotify on my iphone. I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. &n...
  • Nico
  • Community Legend
  • 4712 Views
  • 9 replies
  • 0 likes
  • 4712 Views
  • 9 replies
  • 0 likes

Video tab is not available?

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'. Why is that?

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue   I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Solved!! Considering buying Apple AirPods will they work optimally with Spotify?

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally.Can people please list all of the features between Apple AirPods and Spotify and th...

  • Newbie
  • I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally. Can people please list all of ...
  • e-k_d9hnt0yfj
  • Newbie
  • 13448 Views
  • 3 replies
  • 0 likes
  • 13448 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone

Spotify UsernamedrinkycatPlanPremiumCountry DeviceiPhone 7+Operating System(iOS 11 My Question or Issue I just purchased Spotify Premium $9.99 for 3 mo. Through the website on my laptop. I then started the app up on my iPhone 7+ and it still says FRE...

  • Newbie
  • Spotify Username drinkycat Plan Premium Country   Device iPhone 7+ Operating System (iOS 11   My Question or Issue  I just purchased Spotify Premium $9.99 for 3 mo. Through...
  • Keanu_C
  • Community Legend
  • 4754 Views
  • 14 replies
  • 1 likes
  • 4754 Views
  • 14 replies
  • 1 likes