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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70933 Views
  • 16 replies
  • 37 likes
  • 70933 Views
  • 16 replies
  • 37 likes

shuffle doesn't work.

shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else noticed it? tried to look answers online but a lot o...

  • Newbie
  • shuffle doesn't work when I play music using the app on my phone it only plays 20 or 30 songs and then repeats itself even if I have more around 400 songs. Whats wrong with the app? has anyone else n...
  • 349 Views
  • 0 replies
  • 1 likes
  • 349 Views
  • 0 replies
  • 1 likes

Cannot login with facebook on my iphone

Hi, i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä i got no error message after choosing facebook to login, but the app always redirects me on the login page (loop). I made sure to log out every...

  • Casual Listener
  • Hi,    i spent 2 hours reading existing posts on that topic and try some of the suggestions unsuccessfully. Ä   i got no error message after choosing facebook to login, but the app...
  • Tboillat
  • Casual Listener
  • 683 Views
  • 2 replies
  • 0 likes
  • 683 Views
  • 2 replies
  • 0 likes

Shuffle

I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?

  • Regular
  • I feel like the shuffle order is the same each time on my iPhone for a playlist. Anyone else experience this?
  • Bellaxx13
  • Casual Listener
  • 507 Views
  • 3 replies
  • 0 likes
  • 507 Views
  • 3 replies
  • 0 likes

Superuser Contribution CANCIONES DE PLAYLIST NO APARECEN

ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4

  • Newbie
  • ME HICE UNA PLAYST EN SPOTIFY DE ESCRITORIO QUE TIENE +50 CANCIONES (WINDOWS) Y CUANDO ABRO LA PLAYLIST EN EL CELULAR (iOS) SOLO APARECEN 4
  • Bellaxx13
  • Casual Listener
  • 16570 Views
  • 3 replies
  • 0 likes
  • 16570 Views
  • 3 replies
  • 0 likes

Random skips

When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.

  • Newbie
  • When I go to play a song on my phone, it would sometimes skip that song. Since I’m not using premium, that’s pretty annoying for me since I can’t go back to that song. Is there any fix for this? Thx.
  • Robert_W
  • Community Legend
  • 480 Views
  • 1 replies
  • 1 likes
  • 480 Views
  • 1 replies
  • 1 likes

x

,

  • Casual Listener
  • ,
  • Maxim
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Music cuts out

So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ?

  • Newbie
  • So my music will randomly cut out but only on my playlists. And I have my WiFi on. It will just randomly cut out. What should I do ? 
  • Nico
  • Community Legend
  • 809 Views
  • 1 replies
  • 0 likes
  • 809 Views
  • 1 replies
  • 0 likes

Folder Downloads

Hi, Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder? Cheers in advance

  • Newbie
  • Hi,    Is there any way to download all playlists/albums in a folder, ideally automatically downloading any new playlists/albums added to that folder?   Cheers in advance &nbs...
  • Nico
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! Daily mixes gone from library

I subscribed to premium, and suddenly my daily mixes are gone.I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen. How do I get them back?

  • Regular
  • I subscribed to premium, and suddenly my daily mixes are gone. I don't even have the "Your daily mixes" option in my library, and they are also gone from home screen.   How do I get them back?
  • user-removed
  • Not applicable
  • 1393 Views
  • 4 replies
  • 1 likes
  • 1393 Views
  • 4 replies
  • 1 likes

Kenwood car bluetooth problem (data)

Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app. I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwood DDX4016BT) Almost a year ago everything was working perfectly. ...

  • Casual Listener
  • Hello, I have an iPhone 6 with the latest iOS and the latest version of Spotify app.   I can't see song titles and artists on my Kenwood 2Din car screen when I play via bluetooth. (Kenwoo...
  • rxtarcher
  • Casual Listener
  • 1019 Views
  • 2 replies
  • 0 likes
  • 1019 Views
  • 2 replies
  • 0 likes

Transfer downloads

I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downloaded songs? Or must I go through and search and do...

  • Newbie
  • I have Spotify premium and I use it on both my iPad and my iPhone. However, on my iPhone I have tons of music downloaded via Spotify, but none on my iPad. Is there an easy way to transfer these downl...
  • Powder12
  • Newbie
  • 518 Views
  • 2 replies
  • 1 likes
  • 518 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle function missing

For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!

  • Casual Listener
  • For some reason my shuffle function is gone missing. Instead there is a heart at the same place. Help me!
  • Nico
  • Community Legend
  • 1599 Views
  • 3 replies
  • 0 likes
  • 1599 Views
  • 3 replies
  • 0 likes

Solved!! Local files not downloading on phone

Hello. I´ve tried so many solutions but nothing works for me.The local file won't download on my device! It looks like this. It's waiting to download forever. What can i do? I´ve tried everything!

IMG_2479 2.jpg
  • Casual Listener
  • Hello. I´ve tried so many solutions but nothing works for me. The local file won't download on my device! It looks like this.  It's waiting to download forever.  What can i do?  ...
  • FFXVFTW
  • Music Fan
  • 1197 Views
  • 3 replies
  • 0 likes
  • 1197 Views
  • 3 replies
  • 0 likes

Troubleshooting ipod 4.gen ios 6.1.6 app 1.8.1.8

Hi,unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time in march earlier this year.... Anyone having the sam...

  • Casual Listener
  • Hi, unfortunately my spotify app stopped playing anything on my old ipod. My guess, Spotifys attemt to block untruhtful users blocked my ipod too. Since it almost stopped playing aroud the same time...
  • 410 Views
  • 0 replies
  • 0 likes
  • ipod
  • 410 Views
  • 0 replies
  • 0 likes

Library search not working properly

I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song I'm looking for shows up in results. However if I ...

  • Newbie
  • I've noticed that library search does not always find the song and it's much more than just one song. For example in screenshot1 I want to find a song 'Adventure', so I start typing 'Ad' and the song...
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

  • Visitor
  • So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone  X. With each phone I have experienced the same issue. When using Spot...
  • 1463 Views
  • 0 replies
  • 1 likes
  • 1463 Views
  • 0 replies
  • 1 likes

Superuser Contribution An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...

  • Newbie
  • I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...
  • Ferus1
  • Newbie
  • 1366 Views
  • 2 replies
  • 0 likes
  • 1366 Views
  • 2 replies
  • 0 likes

Follow tab is gone!

I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!

  • Casual Listener
  • I can’t find the follow tab!  It used to be right under the artist’s name but now there’s nothing there!  Help!!  
  • Keanu_C
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

  • Newbie
  • I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes