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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81512 Views
  • 19 replies
  • 37 likes
  • 81512 Views
  • 19 replies
  • 37 likes

Daily Mix is gone after going premium

Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to hear my daily mix in the windows app it says that I ...

  • Newbie
  • Hi! I started using Spotify and one of my favorite features was the daily mix. Last week I decided to buy a premium subscription and since then weird things started to happen. First, when I want to h...
  • user-removed
  • Not applicable
  • 964 Views
  • 2 replies
  • 0 likes
  • 964 Views
  • 2 replies
  • 0 likes

Spotify constantly skipping!

Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especially as a paying customer!). For some reason siri als...

  • Newbie
  • Was wondering if anyone was able to help. My Spotify premium account has suddenly started skipping every single song (last week or so), it’s like a scratched CD and is horrifically annoying (especial...
  • tk215
  • Newbie
  • 710 Views
  • 1 replies
  • 2 likes
  • 710 Views
  • 1 replies
  • 2 likes

Superuser Contribution Downloading songs with screen locked

All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?

  • Casual Listener
  • All my friends seem to be able to download music with their phones locked or while browsing other apps but mine will only download with the app open and screen unlocked, is there a way to fix this?
  • SergioDavid
  • Roadie
  • 1260 Views
  • 1 replies
  • 0 likes
  • 1260 Views
  • 1 replies
  • 0 likes

In-Call playback

Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluetooth connection (handsfree, Airpods etc.). This iss...

  • Casual Listener
  • Spotify keeps playback when on call. This doesn't happen while on normal GSM call but when using any 3rd party app such as Signal, WhatsApp etc. which support Apple Callkit. Especially while on bluet...
  • 2373 Views
  • 0 replies
  • 0 likes
  • 2373 Views
  • 0 replies
  • 0 likes

How can I go back to free Spotify?

Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? Cheers, Kristen.

  • Casual Listener
  • Hi, I signed up for Spotify in December last year. I was immediately charged a subscription fee, despite the 'free one month trial' for the premium account. How do I remove my premium account? &n...
  • Chriskelliher
  • Newbie
  • 7416 Views
  • 2 replies
  • 0 likes
  • 7416 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing play queue on iOS

Hi,Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)?It always used to be at the top right of the now playing screen but is no longer visible.ThanksOli

  • Casual Listener
  • Hi, Does anyone know where the play queue has gone on the latest Spotify update (v7.6.0)? It always used to be at the top right of the now playing screen but is no longer visible. Thanks Oli
  • BookIT
  • Newbie
  • 9933 Views
  • 20 replies
  • 0 likes
  • 9933 Views
  • 20 replies
  • 0 likes

Spotify Connect device not available on new iphone8

I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6) I'm using the latest spotify app on all devices. And I have check...

  • Newbie
  • I cannot see my spotify connect device (pioneer X-HM72) from my new iphone8. It worked perfect on my old Iphone6 and still works perfect on all our other apple devices (ipads, iphone6)...
  • 691 Views
  • 0 replies
  • 0 likes
  • 691 Views
  • 0 replies
  • 0 likes

[Bug] Spotify shows wrong skip/next buttons

Hi,I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons:E.g. when I was listening to a podcast (Duration: 55min) I see instead of next/previous buttons, the -+15s buttons (cor...

  • Music Fan
  • Hi, I'm using Spotify version 8.4.48.526 on iOS with my iPhone X. I detected that Spotify shows really often the wrong skip buttons: E.g. when I was listening to a podcast (Duration: 55min) I see i...
  • allesmatze
  • Music Fan
  • 799 Views
  • 2 replies
  • 0 likes
  • 799 Views
  • 2 replies
  • 0 likes

Solved!! Playlist description not updating

When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?

  • Visitor
  • When I update the playlist description on the desktop app, it doesn't seem it pushes the update on my iPhone. Any suggestions?
  • JonnyP67
  • Newbie
  • 18754 Views
  • 4 replies
  • 0 likes
  • 18754 Views
  • 4 replies
  • 0 likes

No puedo escuchar algunas canciones sin razón alguna!

Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión

  • Newbie
  • Simplemente aparecen en mi lista con un tono de color más apago, sin dejarme seleccionarla para reproducirla. Qué puedo hacer? Ya cerré y abrí sesión 
  • 385 Views
  • 0 replies
  • 1 likes
  • 385 Views
  • 0 replies
  • 1 likes

unable spotify greyed out in Alexa App

Hi, I want to connect my spotify premium account as my default music service in my alexa app. I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted apps in spotify. I read I need a US address in my amazon, so I did. I ...

  • Newbie
  • Hi,   I want to connect my spotify premium account as my default music service in my alexa app.   I installed the Spotify Connect, and also see my alexa-spotify-connect app im granted a...
  • 2817 Views
  • 0 replies
  • 9 likes
  • 2817 Views
  • 0 replies
  • 9 likes

Superuser Contribution Music do not play sequentially on playlist

Hi I'm new to PSotify, currently trying on the Trial verion. I had just created a few playlist by copying albums according to the name. The music had also been downloaded. However, when i try to go offline by going to the Playback setting and turning...

  • Newbie
  • Hi I'm new to PSotify, currently trying on the Trial verion.   I had just created a few playlist by copying albums according to the name.  The music had also been downloaded.   Ho...
  • SergioDavid
  • Roadie
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Finding old songs on playlists

I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year ago?

  • Newbie
  • I have a playlist that I add and delete songs frequently and I want to see my playlist from when I first made it and the songs on it. Is there a way I can get a copy of the playlist for like a year a...
  • Bethany_Dawn
  • Community Legend
  • 1042 Views
  • 1 replies
  • 0 likes
  • 1042 Views
  • 1 replies
  • 0 likes

After whatsapp update, Spotify doesnt resume

After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly.

  • Newbie
  • After the new update for iOS of Whatsapp, when I play a record on Whatsapp and Spotify stops the music, it doesn’t resume automaticaly. 
  • 520 Views
  • 0 replies
  • 1 likes
  • 520 Views
  • 0 replies
  • 1 likes

Superuser Contribution Login

Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the basic intro screen and does not respond when touchin...

  • Newbie
  • Recently got a new phone and now the app won’t respond when I click login to try and listen on my new device. Tried repeatedly deleting and redownloading the app to no avail. The app remains on the b...
  • Melody
  • Spotify
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Iphone 6 diz que não é compatível

Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.

  • Casual Listener
  • Tento conectar o Premium no meu iphone 6, porém aparece a mensagem que meu aparelho não é compatível e o mesmo está atualizado na ultima versão da Apple.
  • Bittencourt
  • Spotify Star
  • 2782 Views
  • 3 replies
  • 0 likes
  • 2782 Views
  • 3 replies
  • 0 likes

Help!!!!! Where are all my songs? radios?

everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!

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  • Newbie
  • everything has changed I can not find the radios and the songs in my library anymore. I seem to be the only one... Help!
  • user-removed
  • Not applicable
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Ford Sync and Spotify via IPhone not working

Can anyone offer a solution? My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am able to skip songs etc. Since yesterday my phone no longer sho...

  • Newbie
  • Can anyone offer a solution?   My iPhone is connected to my 2016 Ford via Ford Sync. I play Spotify via Bluetooth in the car regularly. Usually the song name shows up on the screen and I am ab...
  • 560 Views
  • 0 replies
  • 0 likes
  • 560 Views
  • 0 replies
  • 0 likes