Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52701 Views
16 replies
36 likes

52701 Views
16 replies
36 likes

Solved!! iphone

i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how to fix it? Thank you.

newtospotify11
Casual Listener
i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how t...
2018-01-24 1:42:32 PM
2018-01-24 2:01:48 PM
newtospotify11
Casual Listener
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Navigation app lowers volume and Spotify sometime does not raise it again.

When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the music again. When using Spotify everythinh works fine until it ...

markstrom
Casual Listener
When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the mu...
2018-01-24 12:50:11 PM
2018-01-24 1:03:36 PM
markstrom
Casual Listener
1456 Views
2 replies
1 likes

1456 Views
2 replies
1 likes

Cannot find the search bar

When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music" search fo songs, artists, etc. but no search bar or keyboard to enter an artist name, etc. this is a new problem that I have not encoun...

66paulvandenheu
Newbie
When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music" search fo songs, artists, etc. but no search bar or keyboard to enter an...
2018-01-24 3:00:25 AM
2018-01-24 6:35:19 AM
Hannah-B
Regular
1128 Views
1 replies
0 likes

1128 Views
1 replies
0 likes

No Playback controls for Playlists on iPhone?

Hello everyone, i just recently switched from Android to iPhone and now have a major problem with the spotify client.When i start playing music from a playlist, i dont get any playback controls. the music starts playing but i have no way of pausing o...

patlabor
Newbie
Hello everyone, i just recently switched from Android to iPhone and now have a major problem with the spotify client. When i start playing music from a playlist, i dont get any playback con...
2017-12-31 3:23:25 PM
2018-01-24 5:14:03 AM
Ch4nt0
Newbie
431 Views
1 replies
1 likes

431 Views
1 replies
1 likes

apple watch series 2

Is the apple watch series 2 now compactible with spotify?

gyus324
Newbie
Is the apple watch series 2 now compactible with spotify?
2018-01-24 4:51:08 AM
793 Views
0 replies
0 likes

793 Views
0 replies
0 likes

Solved!! last.fm Scrobble not working

For several months now Scrobble for last.fm has not been working on my Spotify mobile app. I have toggled the option, signed in several times, closed the app, deleted and reinstalled the app, but still no dice. My phone is completely online when I am...

KatieDavenport
Gig Goer
For several months now Scrobble for last.fm has not been working on my Spotify mobile app. I have toggled the option, signed in several times, closed the app, deleted and reinstal...
2014-12-30 5:12:45 PM
2018-01-24 1:25:39 AM
brennan-v
Casual Listener
82261 Views
15 replies
4 likes

82261 Views
15 replies
4 likes

Solved!! Sort by ascending or descending (date added)

Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version? If you keep many active playlists and add new songs frequently, you most likely want to have your latest ad...

sanscolour
Regular
Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version? If you keep many active playlists and add...
2014-08-24 8:06:24 PM
2018-01-23 10:03:39 PM
Grambosmiffy
Newbie
110669 Views
22 replies
5 likes
ascending
descending
sorting
Sorting Options

110669 Views
22 replies
5 likes

Not downloading songs for offline play

Hi guys, hope you can help I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the songs.Do you have any idea how to fix this?

davidstefanov
Newbie
Hi guys, hope you can help 🙂 I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the so...
2015-02-10 9:00:53 PM
2018-01-23 8:33:51 PM
MarvinSuggs
Newbie
16231 Views
10 replies
3 likes

16231 Views
10 replies
3 likes

Static when playing on car stereo through bluetooth and USB

I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't play Spotify in my vehicle. any help on this would ...

Jodster73
Newbie
I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't ...
2018-01-23 7:30:41 PM
967 Views
0 replies
1 likes

967 Views
0 replies
1 likes

Certain songs come up too often in shuffle

Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, makes me sick of the song. I also get the feeling tha...

paul47
Newbie
Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, ma...
2018-01-23 6:43:20 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

play lists

The playlists created on my PC come onto my Iphone in a completely different order.

bretnronda
Newbie
The playlists created on my PC come onto my Iphone in a completely different order.
2018-01-23 6:24:18 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Loose all downloads when iphone 7 shuts down with low battery

I loose all the downloaded music in the app when my iphone shuts down because of low battery and cold. the battery is at about 20%, when its cold and it shuts down, all 1500 song must be newly downloaded. i have iphone 7 with ios 11.2.1

korbi777
Newbie
I loose all the downloaded music in the app when my iphone shuts down because of low battery and cold. the battery is at about 20%, when its cold and it shuts down, all 1500 song must be newly downlo...
2018-01-23 2:54:21 PM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

Solved!! iOS 11 control center/Bluetooth not working

Ever since I updated to Ios11 my car does not recognize the Spotify app, and my control center does not either. In order to change my music I have to open my phone and go to the app and navigate from there. Very annoying when trying to use my phone f...

Zervonic47
Newbie
Ever since I updated to Ios11 my car does not recognize the Spotify app, and my control center does not either. In order to change my music I have to open my phone and go to the app and navigate from...
2017-09-25 6:16:57 AM
2018-01-23 1:18:56 PM
ginaadrson
Casual Listener
3916 Views
6 replies
3 likes

3916 Views
6 replies
3 likes

Downloads tab missing?

I suddenly find myself unable to access the ‘downloads’ tab on IOS. This is inconvenient because instead of being able to find all my downloaded music in one place, I now have to sort through the entirety of my album collection. Is there any way to f...

mojosman
Casual Listener
I suddenly find myself unable to access the ‘downloads’ tab on IOS. This is inconvenient because instead of being able to find all my downloaded music in one place, I now have to sort through the ent...
2018-01-20 12:19:28 AM
2018-01-23 9:12:11 AM
leejohnston122
Casual Listener
1089 Views
1 replies
2 likes

1089 Views
1 replies
2 likes

Stop interupting playlists

With stupid suggested songs that do not reflect my music taste at all!! Really annoying! Tried all suggestions to turn it off (including longer play lists) and spotify still plays **bleep** I have not selected for every other song! Only on the app on...

Monkeymac
Newbie
With stupid suggested songs that do not reflect my music taste at all!! Really annoying! Tried all suggestions to turn it off (including longer play lists) and spotify still plays **bleep** I have no...
2018-01-23 8:38:52 AM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Local files won't play on iOS, but play fine on PC

I have a CD (Garth Brooks) that I am trying to add to my local files so that I can play it on my iPhone, since Spotify doesn't have any Garth Brooks music. The files are not protected, they transfer to Spotify on my PC and play on it just fine. I cre...

jenyart89
Newbie
I have a CD (Garth Brooks) that I am trying to add to my local files so that I can play it on my iPhone, since Spotify doesn't have any Garth Brooks music. The files are not protected, they transfer ...
2018-01-23 5:19:36 AM
412 Views
0 replies
0 likes

412 Views
0 replies
0 likes

Playback from local files not working

I updated my phone to iOS 11.2.2 and now the Spotify app won’t play my music from my local files anymore (it just skips them automatically and when I try to go back and play them it only plays the first second then skips). I’ve updated the app, unins...

Penikya
Newbie
I updated my phone to iOS 11.2.2 and now the Spotify app won’t play my music from my local files anymore (it just skips them automatically and when I try to go back and play them it only plays the fi...
2018-01-23 4:02:33 AM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Spotify Running, Offline

Lets face it, as great as spotify running is, not everywhere we run has wifi. Not everyone has unlimited data plans on their mobiles either. There should atleast be a option to offline sync a running playlist... What are your thoughts on this?

joshhighet
Casual Listener
Lets face it, as great as spotify running is, not everywhere we run has wifi. Not everyone has unlimited data plans on their mobiles either. There should atleast be a option to offline sync a ru...
2015-06-22 11:33:04 AM
2018-01-23 2:36:09 AM
lesterbsb
Music Fan
8307 Views
9 replies
22 likes

8307 Views
9 replies
22 likes

difference between "downloading" and "offline sync".

Ofcourse, seeing as this is a topic that hasn't been solved with a direct answer from the company itself, and me myself have encountered this problem numerous times, I am gonna make a post about it. The problem in and of itself is the fact that I can...

bjoknae0615
Newbie
Ofcourse, seeing as this is a topic that hasn't been solved with a direct answer from the company itself, and me myself have encountered this problem numerous times, I am gonna make a post about it. ...
2018-01-22 11:35:31 PM
477 Views
0 replies
1 likes

477 Views
0 replies
1 likes

Suggested tracks

I'm not even sure if this is the right place to be posting this, so if this doesn't belong here, I'm sorry.I was listening to a Fall Out Boy album just now and suddenly it starting playing a TON of country music as suggested tracks. Now, I know spoti...

gabimariella
Newbie
I'm not even sure if this is the right place to be posting this, so if this doesn't belong here, I'm sorry. I was listening to a Fall Out Boy album just now and suddenly it starting playing a TON of...
2018-01-22 7:35:48 PM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

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