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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62859 Views
  • 16 replies
  • 37 likes
  • 62859 Views
  • 16 replies
  • 37 likes

Shuffle Play on Artist Page is Awful

I've had a lot of issues with the Shuffle Play option on the Artist pages. I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous helping of tracks from one or two albums. Here's an examp...

  • Roadie
  • I've had a lot of issues with the Shuffle Play option on the Artist pages.  I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous ...
  • marcus00
  • Roadie
  • 1327 Views
  • 4 replies
  • 0 likes
  • 1327 Views
  • 4 replies
  • 0 likes

Solved!! How can I arrange my spotify lists on my spotify app on my phone?

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!

  • Casual Listener
  • I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z?   Thank you very much!!
  • jokharma
  • Casual Listener
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

When I import songs from my iPhone, they play for 1sec and them skip to the next.

I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. I tried deleting the app and download it again. I t...

  • Newbie
  • I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. ...
  • 305 Views
  • 0 replies
  • 1 likes
  • 305 Views
  • 0 replies
  • 1 likes

iPhone 7 - music does not pause for phone calls.

Over the past two months, Spotify has really gone downhill. First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music will not pause. I can't even pause via the lockscreen. I have to ...

  • Newbie
  • Over the past two months, Spotify has really gone downhill.  😕  First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music...
  • highlyint
  • Regular
  • 3600 Views
  • 4 replies
  • 1 likes
  • 3600 Views
  • 4 replies
  • 1 likes

Superuser Contribution "Artist Radio" option on iOS

There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?

  • Casual Listener
  • There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?
  • TorThanyawat
  • Casual Listener
  • 1789 Views
  • 4 replies
  • 0 likes
  • 1789 Views
  • 4 replies
  • 0 likes

Nao funciona em segundo plano

Ola, meu aplicativo para de funcionar sempre que nao estou com ele aberto, ou com a tela bloqueada.Meu aparelho e um iPhone SE.

  • Casual Listener
  • Ola, meu aplicativo para de funcionar sempre que nao estou com ele aberto, ou com a tela bloqueada. Meu aparelho e um iPhone SE.
  • 1901 Views
  • 0 replies
  • 1 likes
  • 1901 Views
  • 0 replies
  • 1 likes

Aplicativo em 2 plano

Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música.Isso ocorre também quando a tela do celular é bloqueadaAparelho: Iphone SENão utilizo economia de energia e nem aplicativo para limpeza.Versão do aplicativo: 8....

  • Casual Listener
  • Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música. Isso ocorre também quando a tela do celular é bloqueada Aparelho: Iphone SE Não utilizo economia de energ...
  • jcp02
  • Casual Listener
  • 5849 Views
  • 2 replies
  • 2 likes
  • 5849 Views
  • 2 replies
  • 2 likes

Spoitfy disappears from lock screen when paused

I am strongly thinking about switching from apple music to spotify, but I noticed something weird.As long as music is playing I can control my music over the lock screen which is nice, but the moment I pause, the lock screen controls disappear. In co...

  • Newbie
  • I am strongly thinking about switching from apple music to spotify, but I noticed something weird. As long as music is playing I can control my music over the lock screen which is nice, but the mome...
  • windesea
  • Newbie
  • 1135 Views
  • 1 replies
  • 1 likes
  • 1135 Views
  • 1 replies
  • 1 likes

Certain tracks won't load over data then never play

I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. That song will then never be able to be played on my p...

  • Newbie
  • I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. Tha...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

[Carplay] Add current song to playlist

Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really liked during you drive again. I'd like a feature to...

  • Newbie
  • Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really ...
  • sabaj
  • Newbie
  • 1091 Views
  • 1 replies
  • 2 likes
  • 1091 Views
  • 1 replies
  • 2 likes

Songs ported from iTunes unplayable/skipping after 1 second

First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed - no new update to Spotify on the AppStore is available. No problem with this on Windows 10.But no song i have had on iTunes and ported across to ...

  • Regular
  • First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed  - no new update to Spotify on the AppStore is available. No problem with this on Windows ...
  • aaronhayes
  • Newbie
  • 836 Views
  • 1 replies
  • 0 likes
  • 836 Views
  • 1 replies
  • 0 likes

Spotify stops playing when I open Instagram app on Iphone X

I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is there anybody else having the same problem? Please help

  • Casual Listener
  •     I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is th...
  • Bethany_Dawn
  • Community Legend
  • 23907 Views
  • 3 replies
  • 5 likes
  • 23907 Views
  • 3 replies
  • 5 likes

Problemas con inicio

Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error”y el boton de intentar de nuevo

  • Newbie
  • Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error” y el boton de inte...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Cambiar canciones con pantalla bloqueada

Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas y las cambia deslizando. En mi caso solo sale opcio...

  • Newbie
  • Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas ...
  • titomilanesa
  • Newbie
  • 971 Views
  • 1 replies
  • 0 likes
  • 971 Views
  • 1 replies
  • 0 likes

I deleted the Spotify app off my iPhone a while ago and every...

I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even deleted all the Spotify information saved in my phone s...

  • Newbie
  • I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even dele...
  • 0nicole
  • Newbie
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

A few glitches

For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but every single time I open the app store Spotify is alrea...

  • Newbie
  • For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but ever...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

recently played artists not showing up

my recently played artists aren't showing up when my friends/followers look at my profile even though I have it enabled and can see some of theirs. it does show up for me and i have it checked in settings but it still doesn't work, would i have to en...

  • Newbie
  • my recently played artists aren't showing up when my friends/followers look at my profile  even though I have it enabled and can see some of theirs. it does show up for me and i have it che...
  • malva-da
  • Newbie
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Downloaded filter not working correctly

Been talking to two Spotify support agents for like three hours with zero solution. When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, all songs that I have saved show up instead of only the downl...

D80A8F58-4BAF-444E-94ED-D94C57540660.png 92A3B240-4F85-4257-82BE-0028886550BA.png BB1E7324-1149-4C4A-8A7E-877E3985A0E9.png 18902A68-F5D4-4D66-8181-AE8440AE3215.png
  • Newbie
  • Been talking to two Spotify support agents for like three hours with zero solution.   When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, a...
  • 562 Views
  • 0 replies
  • 1 likes
  • 562 Views
  • 0 replies
  • 1 likes

Solved!! Reverse order ? How can I have back Starred Playlist ?

Hello ! Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it.. By mistake I deleted my Starred playlist,and I don't know how to fiw that,any solutions ? Please Reloa...

  • Music Fan
  • Hello !       Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it..   By mistake I dele...
  • milenglis
  • Newbie
  • 44043 Views
  • 24 replies
  • 1 likes
  • 44043 Views
  • 24 replies
  • 1 likes