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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70308 Views
  • 16 replies
  • 37 likes
  • 70308 Views
  • 16 replies
  • 37 likes

Spotify Premium question?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

  • Regular
  • Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
  • KDtheman
  • Regular
  • 504 Views
  • 5 replies
  • 0 likes
  • 504 Views
  • 5 replies
  • 0 likes

Pagamento

Boa noite, Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da forma de pagamento veio no meu cartão cobrando 10,00. Alguém ...

  • Newbie
  • Boa noite,   Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da f...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

  • Casual Listener
  • Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...
  • jarredmorley
  • Roadie
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Random songs playing on premium member ship

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this iphone’ when I click continue on this iPhone it starts ...

  • Newbie
  • I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this ipho...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! Have Spotify Premium for Family But My Wife and I Can't Listen at Same Time

Hi,I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening. I thought the whole purpose of Spotify for Family was...

  • Casual Listener
  • Hi, I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening.&...
  • davewilner
  • Newbie
  • 1642 Views
  • 3 replies
  • 0 likes
  • 1642 Views
  • 3 replies
  • 0 likes

Help help

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do in order to get my account back

  • Casual Listener
  • I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do...
  • Efraim2000
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Bottom bar not accessible while listening

Hello,Can someone please help me with this?While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Library, Search etc is gone and I have no idea how to acces...

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  • Casual Listener
  • Hello, Can someone please help me with this? While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Libr...
  • doriandieter
  • Newbie
  • 881 Views
  • 3 replies
  • 0 likes
  • 881 Views
  • 3 replies
  • 0 likes

Searching my offline music only gives me some, not all

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of them. Sometimes I just want to listen to ONE album ...

  • Casual Listener
  • Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of ...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Spotify app using too much memory on my iPhone 5s

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same number of songs and now it is only taking up 550 MB....

  • Roadie
  • I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same n...
  • len1010
  • Regular
  • 6615 Views
  • 12 replies
  • 2 likes
  • iOS
    iphone
  • 6615 Views
  • 12 replies
  • 2 likes

Spotify issues with continuous play & error 127

Hello All, So my problems with spotify seem to be never ending.. Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if you have the file on your computer you can import it" when it comes ...

  • Casual Listener
  • Hello All,   So my problems with spotify seem to be never ending..   Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if...
  • 1284 Views
  • 0 replies
  • 0 likes
  • Continuous play
    Crossfade
    error: 127
    gapless playback
    iphone mac
    playlist download
    syncing
  • 1284 Views
  • 0 replies
  • 0 likes

Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

  • Regular
  • Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!
  • tudohr
  • Newbie
  • 16246 Views
  • 14 replies
  • 2 likes
  • 16246 Views
  • 14 replies
  • 2 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

  • Music Fan
  • there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...
  • hannah523
  • Newbie
  • 71134 Views
  • 4 replies
  • 2 likes
  • repeat
  • 71134 Views
  • 4 replies
  • 2 likes

Specific Song Stops Playing at 40 seconds

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have to fast forward the song to a point past 40 seconds...

  • Newbie
  • Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have ...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Swipe to queue a track

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years. Are there any plans to fix this issue?

  • Regular
  • Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years.   ...
  • Messenger00
  • Regular
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

App Not Opening on iOS 11.1

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

  • Newbie
  • Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.
  • mattfleaydaly
  • Casual Listener
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Every time I lock my iPhone 6s my Spotify starts glitching and playing like a broken record.

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it eventually just stops playing music. Spotify itself s...

  • Newbie
  • For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it ev...
  • mattfleaydaly
  • Casual Listener
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

Pantalla de Inicio

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléfono en si. Agradezco su ayuda

  • Newbie
  • Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléf...
  • 838 Views
  • 0 replies
  • 0 likes
  • 838 Views
  • 0 replies
  • 0 likes

Hesabımı Vodafone Red ayrıcalığıyla aldığım kodla premium yapmama rağmen uygulamada free gözüküyor

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

  • Newbie
  • Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor
  • mdenktas
  • Newbie
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

ipad app and webplayer down

My ipad app seems to be offline. Restarted app and Ipad still not working. Decided to use webplayer instead and that is also not connecting. I am connected to a wifi network and everything else is working just not Spotify

  • Newbie
  • My ipad app seems to be offline. Restarted app and Ipad still not working. Decided to use webplayer instead and that is also not connecting. I am connected to a wifi network and everything else is wo...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes