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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77829 Views
  • 17 replies
  • 37 likes
  • 77829 Views
  • 17 replies
  • 37 likes

Bug report: picked up fellow driver's music apparently

Specs: 2016 Mazda 3 sedan, iPhone 5s, iOS 10.3. As I was driving last night on a busy road (PCH in Los Angeles) my music switched to another user's music list. I have never listened to this user's playlist or the songs that came up. I imagine I drove...

  • Casual Listener
  • Specs: 2016 Mazda 3 sedan, iPhone 5s, iOS 10.3.   As I was driving last night on a busy road (PCH in Los Angeles) my music switched to another user's music list. I have never listened to this ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Bug report: LinkedIn education app causes spotify music to run at 1.5x

Hi, I use the LinkedIn Learning app to watch and listen to courses. It plays videos and allows you to turn off the screen and keep listening to the audio. iPhone 5 with 10.3 iOS. I listen to the videos at 1.5x. When I am listening to a video, then st...

  • Casual Listener
  • Hi,   I use the LinkedIn Learning app to watch and listen to courses. It plays videos and allows you to turn off the screen and keep listening to the audio. iPhone 5 with 10.3 iOS.  &nbs...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Starred turned upside down?

Yesterday the order of my Starred list turned upside down in my iPhone - on my laptop it's still right. I want to correct it, since it's very important to me to listen to the songs in a particular order and I always used Starred... How can I fix this...

  • Regular
  • Yesterday the order of my Starred list turned upside down in my iPhone - on my laptop it's still right. I want to correct it, since it's very important to me to listen to the songs in a particular or...
  • 1296533645
  • Newbie
  • 9930 Views
  • 18 replies
  • 2 likes
  • 9930 Views
  • 18 replies
  • 2 likes

URGENT HELP: Spotify will no longer send mp3 files to my iPhone

I can't get mp3 files to go to my iphone any more. First, I download them from Beatport. Then I move them to a folder on my mac that has been added to local files. I usually create a playlist and add some of those files there, and select download so ...

  • Regular
  • I can't get mp3 files to go to my iphone any more.  First, I download them from Beatport.  Then I move them to a folder on my mac that has been added to local files.  I usually create ...
  • 290 Views
  • 0 replies
  • 1 likes
  • 290 Views
  • 0 replies
  • 1 likes

Spotify functioning as if I’m not playing anything and won’t let me see now playing

I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and all it says in my control center while it's playing...

  • Newbie
  • I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and ...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPod Touch randomly stops playing

I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it started playing. Like it has timed out or something. ...

  • Casual Listener
  • I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it st...
  • 1236029480
  • Casual Listener
  • 3345 Views
  • 3 replies
  • 0 likes
  • 3345 Views
  • 3 replies
  • 0 likes

Solved!! iOS 10 - BMW Connected Drive - loosing connection

hi, since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on the iPhone changes from the "Spotify - BMW - Security Screen"...

  • Music Fan
  • hi,   since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on t...
  • Paxman
  • Newbie
  • 42231 Views
  • 16 replies
  • 0 likes
  • 42231 Views
  • 16 replies
  • 0 likes

Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

  • Casual Listener
  • I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...
  • giftguys
  • Casual Listener
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Solved!! New UI adapted to iOS 11

Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.

  • Composer
  • Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.
  • Luke
  • Spotify Star
  • 1350 Views
  • 3 replies
  • 0 likes
  • bold
    iOS11
    label
    redesign
    style
  • 1350 Views
  • 3 replies
  • 0 likes

Solved!! i don't receive push notifications

Iphone 7IOS 10.3.1Spotifiy 8.4.0.623I turned the notifications on, but i dont receive any messages. Greetings!

  • Visitor
  • Iphone 7 IOS 10.3.1 Spotifiy 8.4.0.623 I turned the notifications on, but i dont receive any messages.    Greetings! 
  • KiksmedOst
  • Newbie
  • 1143 Views
  • 2 replies
  • 0 likes
  • 1143 Views
  • 2 replies
  • 0 likes

Start tab is missing on ipad

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bottom on the left side

  • Casual Listener
  • Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bott...
  • whoknowsmikel
  • Casual Listener
  • 535 Views
  • 2 replies
  • 1 likes
  • 535 Views
  • 2 replies
  • 1 likes

AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

  • Regular
  • Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?
  • Djordjie
  • Newbie
  • 18594 Views
  • 15 replies
  • 0 likes
  • 18594 Views
  • 15 replies
  • 0 likes

iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

  • Casual Listener
  • Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...
  • NobNob
  • Music Fan
  • 1480 Views
  • 8 replies
  • 10 likes
  • 1480 Views
  • 8 replies
  • 10 likes

Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

  • Newbie
  • Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...
  • Fishtaco
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

  • Newbie
  • Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...
  • Fishtaco
  • Community Legend
  • 1475 Views
  • 1 replies
  • 0 likes
  • 1475 Views
  • 1 replies
  • 0 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

  • Regular
  • (iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...
  • 201 Views
  • 0 replies
  • 1 likes
  • 201 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

  • Newbie
  • Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...
  • rickcoenen
  • Casual Listener
  • 1723 Views
  • 4 replies
  • 0 likes
  • 1723 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

  • Casual Listener
  • Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...
  • ualla
  • Casual Listener
  • 11126 Views
  • 6 replies
  • 2 likes
  • 11126 Views
  • 6 replies
  • 2 likes

kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

  • Newbie
  • Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...
  • 874 Views
  • 0 replies
  • 0 likes
  • 874 Views
  • 0 replies
  • 0 likes

Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

  • Newbie
  • Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes