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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71174 Views
  • 16 replies
  • 37 likes
  • 71174 Views
  • 16 replies
  • 37 likes

I phone in New Zealnd on VF

How can I subscribe to Spotify in New Zealnd on VF on a iphone.Thanks

  • Newbie
  • How can I subscribe to Spotify in New Zealnd on VF on a iphone. Thanks
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Removing airpod switch from spotify to apple music

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open. When i deleted all songs from apple music, its still switch to apple music without...

  • Casual Listener
  • When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open.   When i deleted all son...
  • LeoRager
  • Community Legend
  • 19802 Views
  • 6 replies
  • 2 likes
  • 19802 Views
  • 6 replies
  • 2 likes

spotify premium

Merhaba Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyorum. Bir üye eklemeye çalıştığımda girdiğim adresi kabul etmiy...

  • Newbie
  • Merhaba   Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyoru...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Subfolder in Apple Car Play

Hi all, on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone. my music organisation: genre [folder] -> artist [folder] -> playlist have you any idea...

  • Newbie
  • Hi all,   on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone.   my music organisa...
  • 359 Views
  • 0 replies
  • 2 likes
  • 359 Views
  • 0 replies
  • 2 likes

Car dock connector problems

I recently just updated my phone to the newest version of iOS. For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stopped playing music after like 5 seconds of playing. Every time I plug m...

  • Newbie
  •  I recently just updated my phone to the newest version of iOS.  For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stoppe...
  • alex5161
  • Newbie
  • 1892 Views
  • 1 replies
  • 0 likes
  • 1892 Views
  • 1 replies
  • 0 likes

Solved!! Can’t play Spotify in my car since iPhone update?

Hi! Has anyone else found since the new iPhone update that Spotify won’t play on their car Bluetooth? My phone just keeps automatically switching to the apple music app. Thoughts/solutions much appreciated!

  • Casual Listener
  • Hi!  Has anyone else found since the new iPhone update that Spotify won’t play on their car Bluetooth? My phone just keeps automatically switching to the apple music app.  Thoughts/soluti...
  • Dana15
  • Casual Listener
  • 1851 Views
  • 2 replies
  • 0 likes
  • 1851 Views
  • 2 replies
  • 0 likes

Solved!! Lost my available offline songs

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happen??? Do i need to let them redownload again? I dont...

  • Casual Listener
  • I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happe...
  • majmuffin
  • Casual Listener
  • 34375 Views
  • 30 replies
  • 0 likes
  • 34375 Views
  • 30 replies
  • 0 likes

No sound when charging iPhone

No sound received if I charge my iPhone with car cable; otherwise everything works great.

  • Newbie
  • No sound received if I charge my iPhone with car cable; otherwise everything works great.
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Solved!! Can't log in on iPhone login button non responsive ios 11.0.3

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

  • Casual Listener
  • Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times
  • emti309
  • Casual Listener
  • 1376 Views
  • 2 replies
  • 0 likes
  • 1376 Views
  • 2 replies
  • 0 likes

Solved!! Change Repeat Default to Off

I have playlists that are ever growing and I listen to the last 20 or so songs in a playlist all the time and everytime I open Spotify it always defaults to "repeat all" which is making me hate the songs at the beginning of my playlists. You see my p...

  • Casual Listener
  • I have playlists that are ever growing and I listen to the last 20 or so songs in a playlist all the time and everytime I open Spotify it always defaults to "repeat all" which is making me hate the s...
  • eldwardo1973
  • Casual Listener
  • 40089 Views
  • 2 replies
  • 1 likes
  • 40089 Views
  • 2 replies
  • 1 likes

Mixtape bug

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you want to add this song to a playlist text disappears, the available devices...

  • Spotify Star
  • Spotify Star
  • Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you wa...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Frpm android to iPhone, mu premium has gone.

Hello, i was using android and now im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

  • Casual Listener
  • Hello, i was using android and now  im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Solved!! “Now playing” bar has disappeared

I use Spotify Premium (latest version) on iOS (latest version). My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue there is empty playlist even tho it can still be skipped to anoth...

  • Newbie
  • I use Spotify Premium (latest version) on iOS (latest version).    My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue...
  • lachiepither
  • Casual Listener
  • 26315 Views
  • 5 replies
  • 3 likes
  • 26315 Views
  • 5 replies
  • 3 likes

Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

  • Gig Goer
  • I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...
  • Dgoldfe13
  • Gig Goer
  • 1355 Views
  • 2 replies
  • 0 likes
  • 1355 Views
  • 2 replies
  • 0 likes

Spotify won't connect on IPod Touch

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on. I am in my basement so maybe not a strong enough signal?

  • Newbie
  • I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on.  I am in my basement so maybe not a strong enough signal?
  • 546 Views
  • 0 replies
  • 0 likes
  • 546 Views
  • 0 replies
  • 0 likes

Spotify is not appearing on the locked screen

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll stop to pay!!!!

  • Newbie
  • My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car.   Solve it or I'll s...
  • kennykyle
  • Newbie
  • 358 Views
  • 1 replies
  • 1 likes
  • 358 Views
  • 1 replies
  • 1 likes

Can't get the sync to work

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

  • Newbie
  • I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Shuffle automatically turns on after I’ve turned it off

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...

  • Newbie
  • I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...
  • megalodious
  • Newbie
  • 919 Views
  • 1 replies
  • 1 likes
  • 919 Views
  • 1 replies
  • 1 likes

One playlist won't play on mobile

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is playing will suddenly disappear and clicking shuffl...

  • Newbie
  • I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is ...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Switching from Premium to Family Premium

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...

  • Casual Listener
  • I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...
  • KCmusic3
  • Casual Listener
  • 471 Views
  • 3 replies
  • 0 likes
  • 471 Views
  • 3 replies
  • 0 likes