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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73248 Views
  • 16 replies
  • 37 likes
  • 73248 Views
  • 16 replies
  • 37 likes

Music Stopping While Streaming Through Chromecast Audio

Hi, For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool. After the most recent Spotify update I began having problems. Iphone 7+ 128GBiOS 10.3.3Google Chromecast Audio 1.26.94126Spotify 8.4.18.632 Th...

  • Casual Listener
  • Hi,   For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool.  After the most recent Spotify update I began having problems.   Iphon...
  • Voltrons_head
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play music

I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?

  • Newbie
  • I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?
  • Jack
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth/logout issues

Hi allI am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone to try and reset it, Spotify logs me out. Very frustrating....

  • Newbie
  • Hi all I am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music.  My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone ...
  • Jack
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Offline Mode

I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know why I can keep using Spotify....

  • Regular
  • I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know...
  • andrew031
  • Casual Listener
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Spotify will be doing add, then just close out of app.

I will be watching an add on spotify then it will just close out of the app and make me re watch another add.

  • Casual Listener
  • I will be watching an add on spotify then it will just close out of the app and make me re watch another add.
  • jmdesin892
  • Roadie
  • 472 Views
  • 1 replies
  • 0 likes
  • Close out on own
  • 472 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved songs randomly deleting from iPhone 6

For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same problem after redownloading all of my songs. I have noticed that ...

  • Newbie
  • For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same prob...
  • Benjaminateur
  • Newbie
  • 8167 Views
  • 7 replies
  • 0 likes
  • 8167 Views
  • 7 replies
  • 0 likes

iOS Battery Improvements

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've seen. It looks like the Spotify engineers have real...

IMG_6138.jpg
  • Gig Goer
  • Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've ...
  • 251 Views
  • 0 replies
  • 1 likes
  • 251 Views
  • 0 replies
  • 1 likes

My library

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri

  • Newbie
  • I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!!   terri
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

How can I get spotify to download onto my phone?

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have tried restarting my phone, logging out of my apple ...

  • Casual Listener
  • I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have ...
  • becstar2
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

iphone lock screen display

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...

  • Newbie
  • When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...
  • miukkumiu
  • Newbie
  • 842 Views
  • 1 replies
  • 0 likes
  • 842 Views
  • 1 replies
  • 0 likes

Login error for months

Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!

  • Newbie
  • Hi There,    ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop.    How do I go about?    ...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

  • Casual Listener
  •  I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...
  • Brucker907
  • Casual Listener
  • 1501 Views
  • 1 replies
  • 1 likes
  • I can't play just one album or playlist.
  • 1501 Views
  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

  • Newbie
  • Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...
  • Brucker907
  • Casual Listener
  • 4018 Views
  • 1 replies
  • 3 likes
  • 4018 Views
  • 1 replies
  • 3 likes

Spotify says it's Offline when my Mobile Data is on (3G)

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm definitely not! I just want want to be able to drive a...

  • Newbie
  • I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm def...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

  • Casual Listener
  • So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 
  • Puble
  • Casual Listener
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

  • Newbie
  • Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

  • Newbie
  •   "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

  • Newbie
  • Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

  • Newbie
  • Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...
  • 279 Views
  • 0 replies
  • 1 likes
  • iOS
  • 279 Views
  • 0 replies
  • 1 likes