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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52701 Views
  • 16 replies
  • 36 likes
  • 52701 Views
  • 16 replies
  • 36 likes

Songs and playlists added years ago have replaced my new songs after install on new iphone

I have just installed Spotify on my new iphone and all of my new songs and playlist have gone and been replaced by playlists that I have made 2-3 years ago. I tried installing spotify (and re-installing - following the instructions here on spotify) o...

  • Newbie
  • I have just installed Spotify on my new iphone and all of my new songs and playlist have gone and been replaced by playlists that I have made 2-3 years ago. I tried installing spotify (and re-install...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Spotify family doesn't work on different devices

I have a Spotify premium family account. I use a Bose soundbar to play Spotify on three devices. My daughter has accepted my invitation for Spotify on her email address. But when my daughter plays her music, i am unable to listen to different music t...

  • Casual Listener
  • I have a Spotify premium family account. I use a Bose soundbar to play Spotify on three devices. My daughter has accepted my invitation for Spotify on her email address. But when my daughter plays he...
  • katyharg
  • Casual Listener
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone Spotify holds onto downloaded songs even after you deselect them from offline state.

Hey,I recently removed half to 70% of my offline songs on Spotify to reduce space used by Spotify however it only removed 200-400MB of usage. This makes little to no sense, as an iOS developer myself I would check how you handle selecting file sizes ...

  • Casual Listener
  • Hey, I recently removed half to 70% of my offline songs on Spotify to reduce space used by Spotify however it only removed 200-400MB of usage. This makes little to no sense, as an iOS developer my...
  • AusBeau
  • Casual Listener
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Solved!! How to remove a single offline title from off-line state at my iPad ( how to free up storage space)

hello. Can one of you explain to me how I can delete an off-line title which is part of one of my playlists?I see the green arrow sign which indicates that the title is off-line available. Other titles in the same playlist are available via online st...

  • Music Fan
  • hello. Can one of you explain to me how I can delete an off-line title which is part of one of my playlists? I  see the green arrow sign which indicates that the title is off-line available. &n...
  • entschleunigt
  • Music Fan
  • 1719 Views
  • 6 replies
  • 0 likes
  • Delete offline title
  • 1719 Views
  • 6 replies
  • 0 likes

Superuser Contribution Discover Weekly Picture

Hello, This has happened to me before but I emailed Spotify and they resolved it but it's happening agian. So, I had a profile picture of me and my ex girlfriend as my profille picture on Facebook and it's been since May that I changed the picture on...

  • Casual Listener
  • Hello, This has happened to me before but I emailed Spotify and they resolved it but it's happening agian. So, I had a profile picture of me and my ex girlfriend as my profille picture on Facebook an...
  • andrewstu2
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Previous songs I had downloaded and saved are now unavailable

One example is Whitesnake, I had several songs saved and now they aren't available. I have tried logging out and back in and it is still the same. Even the albums that those songs came from are no longer available. This just happened recently, what's...

  • Casual Listener
  • One example is Whitesnake, I had several songs saved and now they aren't available. I have tried logging out and back in and it is still the same. Even the albums that those songs came from are no lo...
  • CaptainHowdy105
  • Regular
  • 1224 Views
  • 12 replies
  • 0 likes
  • 1224 Views
  • 12 replies
  • 0 likes

HELP ASAP! Download option does not show up in settings or in albums.

My boyfriend and I are leaving for California tomorrow and I am trying to download songs. On the Spotify website it says there should be a slide thing that shows up at the top before the songs, but its not doing that. Is it the app? Am I doing someth...

  • Newbie
  • My boyfriend and I are leaving for California tomorrow and I am trying to download songs. On the Spotify website it says there should be a slide thing that shows up at the top before the songs, but i...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Please my prem do not work...

Hey, ich habe gestern einen Gutschein in wert von 10€ eingelöst und eigentlich war alles normal. Das Problem ist das zwar die Musik heruntergeladen wird, man Playlisten spielen und auch Musiktiteln in Alben auswählen aber ich kann nicht endlos skipen...

  • Newbie
  • Hey, ich habe gestern einen Gutschein in wert von 10€ eingelöst und eigentlich war alles normal. Das Problem ist das zwar die Musik heruntergeladen wird, man Playlisten spielen und auch Musiktiteln i...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Solved!! Skipping music

Even after buying Spotify premium I can not Skip my music

  • Casual Listener
  • Even after buying Spotify premium I can not Skip my music
  • toman95
  • Roadie
  • 400 Views
  • 3 replies
  • 0 likes
  • 400 Views
  • 3 replies
  • 0 likes

Spotify App will not download

Just stuck waiting will not download

  • Casual Listener
  • Just stuck waiting will not download
  • Cdillingham
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Some songs in mobile won't play

Description I updated my account to Spotify premium from unlimited and now some of the songs in my playlist won't play on or offline. I tried going to the artist page to see if it was a problem with my playlist and they still wouldn't play. The play ...

  • Casual Listener
  • Description I updated my account to Spotify premium from unlimited and now some of the songs in my playlist won't play on or offline. I tried going to the artist page to see if it was a problem wit...
  • user-removed
  • Not applicable
  • 5665 Views
  • 3 replies
  • 2 likes
  • 5665 Views
  • 3 replies
  • 2 likes

spotify won't play music

hi I have premium, yet whenever I try to stream songs I do not have downloaded (on data), then they play at first but stop after 7-10 seconds for no reason (the main pause/play button still says it's playing for some reason). I don't have low battery...

  • Newbie
  • hi I have premium, yet whenever I try to stream songs I do not have downloaded (on data), then they play at first but stop after 7-10 seconds for no reason (the main pause/play button still says it's...
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

Shuffles modus nutzt nur 3 Alben

Hey mein iPhone se spielt schon seit bestimmt 3 Monaten, wenn man alle Lieder wieder geben möchte, nur drei Alben ab. Ich weiß nicht warum aber mein iPhone wechselt von Kraftklub zu Gentleman und dann wieder zu hardwell. Andere Lieder und Interpreten...

  • Regular
  • Hey mein iPhone se spielt schon seit bestimmt 3 Monaten, wenn man alle Lieder wieder geben möchte, nur drei Alben ab. Ich weiß nicht warum aber mein iPhone wechselt von Kraftklub zu Gentleman und dan...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

not receiving ANY notifications

all the settings are set correctly, but i stopped receiving notifications a few weeks back somehow. i tried deleting and reinstalling the app and also turning off and back on the notifications, but it didn't work. what could be the issue?

  • Gig Goer
  • all the settings are set correctly, but i stopped receiving notifications a few weeks back somehow. i tried deleting and reinstalling the app and also turning off and back on the notifications, but i...
  • Quper
  • Casual Listener
  • 2919 Views
  • 6 replies
  • 2 likes
  • 2919 Views
  • 6 replies
  • 2 likes

Local Files Won't Sync

I've been having trouble syncing my local files from my computer (Lenovo ideapad 320) onto my phone (iPhone SE) I followed the instructions spotify gives me (attached), connecting to the same WiFi network and activating download on both my computer a...

  • Newbie
  • I've been having trouble syncing my local files from my computer (Lenovo ideapad 320) onto my phone (iPhone SE)   I followed the instructions spotify gives me (attached), connecting to the sam...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't find a music in the app

I was searching in the app for the music "Stop the world cause I wanna get off with you" by Arctic Monkeys, and I found it on the website but not inside the app, when I select the option "play on Spotify" in the website, it redirects me for the singl...

  • Newbie
  • I was searching in the app for the music "Stop the world cause I wanna get off with you" by Arctic Monkeys, and I found it on the website but not inside the app, when I select the option "play on Spo...
  • Missael1
  • Newbie
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

iPhone skipping songs after 2 seconds

Please help!My iPhone based Spotify app keeps skipping songs after 2 seconds

  • Newbie
  • Please help! My iPhone based Spotify app keeps skipping songs after 2 seconds
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes