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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79918 Views
  • 19 replies
  • 37 likes
  • 79918 Views
  • 19 replies
  • 37 likes

Superuser Contribution Song titles greyed out but still play. Some titles are White.

The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gray or white. Why do they display differently? Thanks in...

  • Newbie
  • The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gr...
  • Mara_F
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Haven't heard a song from my playlist

I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing. I skip as many songs as I can and still nothing, h...

  • Newbie
  • I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing....
  • Mara_F
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant skip songs?

why am i getting the msg that cant skip songs when i have premium?

  • Newbie
  • why am i getting the msg that cant skip songs when i have premium? 😥
  • Mara_F
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cache is still an issue

3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use. I'm frequently uninstalling spotify to claim that extra space back. ...

  • Casual Listener
  • 3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use.    I'...
  • Mara_F
  • Roadie
  • 578 Views
  • 3 replies
  • 1 likes
  • 578 Views
  • 3 replies
  • 1 likes

Lost premium service after new iPhone purchased

New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.

  • Newbie
  • New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.
  • kas0403
  • Music Fan
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

New Ipad App Design Interface is Horrific

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app?

  • Newbie
  • I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app? 
  • some123
  • Newbie
  • 390 Views
  • 1 replies
  • 1 likes
  • 390 Views
  • 1 replies
  • 1 likes

Solved!! No Download Space

Hello,I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this device'. I wasn't sure if this was referring to download...

  • Regular
  • Hello, I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this dev...
  • kas0403
  • Music Fan
  • 834 Views
  • 1 replies
  • 1 likes
  • 834 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify playback controls issue (Premium not working properly?)

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong.My account got changed to Premium, and I can choose whatever song I want to play, I can download songs to make them available offline, and...

  • Casual Listener
  • I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong. My account got changed to Premium, and I can choose whatever song I want to play, I...
  • Mara_F
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Suggestions

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and songs.

  • Casual Listener
  • How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and s...
  • kas0403
  • Music Fan
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get premeium

I have given you my card # I still am not on Spotify premium what's up with that?

  • Casual Listener
  • I have given you my card # I still am not on Spotify premium what's up with that?
  • Mara_F
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not happy

  • Newbie
  • Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not ha...
  • Mara_F
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing songs...

Italian userI have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens... HELP!

  • Newbie
  • Italian user I have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens.....
  • Mara_F
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Can't play music on demand

I signed up for premium and my phone still won't play on demand. iPhone 4s

  • Newbie
  • I signed up for premium and my phone still won't play on demand. iPhone 4s
  • czarlimm
  • Casual Listener
  • 1422 Views
  • 3 replies
  • 0 likes
  • 1422 Views
  • 3 replies
  • 0 likes

Family plan doesn't recognize two iPhones at same time

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music. (He hears my selections only or vice versatile). H...

  • Newbie
  • Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music....
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! 3 månader 9 kr

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

  • Newbie
  • Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa
  • amm10lamme00hot
  • Newbie
  • 12758 Views
  • 9 replies
  • 0 likes
  • 12758 Views
  • 9 replies
  • 0 likes

Offline mode playing songs I don't have downloaded

Something odd happened to me today with Spotify offfline mode. I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surprise it played a slew of songs that I do have saved but are not set...

  • Casual Listener
  • Something odd happened to me today with Spotify offfline mode.   I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surpri...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Spotify unavailable for download because of region.

Hello,I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of disappointed me and I really wish to see it come true one ...

  • Visitor
  • Hello, I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of dis...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Solved!! Can't queue right now

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and ther...

  • Casual Listener
  • I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those pri...
  • Nolanm11
  • Newbie
  • 8183 Views
  • 6 replies
  • 0 likes
  • 8183 Views
  • 6 replies
  • 0 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

  • Newbie
  • Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...
  • 1382 Views
  • 0 replies
  • 7 likes
  • 1382 Views
  • 0 replies
  • 7 likes