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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

  • Newbie
  • Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

  • Newbie
  • when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Cannot remove song from playlist anymore using "..."

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...

  • Roadie
  • I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

App crashes when opening artist with saved songs

Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...

  • Casual Listener
  • Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...
  • zoneloner
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Real Name Being Used...

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...

  • Newbie
  • Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account??   I do NOT want my real name associated with the...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

app crashes when loading artist page

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...

  • Newbie
  • for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...
  • brainmist9
  • Casual Listener
  • 715 Views
  • 8 replies
  • 1 likes
  • 715 Views
  • 8 replies
  • 1 likes

Solved!! Deleting single songs from Downloaded

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!

  • Casual Listener
  • Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well)   Will simply removing it from the play...
  • KingOfHelping
  • Roadie
  • 4075 Views
  • 3 replies
  • 0 likes
  • 4075 Views
  • 3 replies
  • 0 likes

Application turn off when I try to play music from Library>Artist page

Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?

  • Newbie
  • Iphone 7 iOS 10.3.3 Spotify 8.4.9.721   After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...
  • mollybeee
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Bug - Application crashing on certain searches

Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks

  • Casual Listener
  • Hi  When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app.    I have restarted the app and the same behaviour pers...
  • andywilson460
  • Casual Listener
  • 830 Views
  • 4 replies
  • 1 likes
  • 830 Views
  • 4 replies
  • 1 likes

Premium account dosen´t work

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn

  • Newbie
  • I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this??   Susann Erkenborn
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Crashes when I search

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

  • Newbie
  • Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck
  • thomascheyi
  • Casual Listener
  • 407 Views
  • 4 replies
  • 0 likes
  • iOS
  • 407 Views
  • 4 replies
  • 0 likes

Spotify crashing when using search.

Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?

  • Casual Listener
  • Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?
  • gibolopolous
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Apps Freezing after updated.

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...

  • Casual Listener
  • I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...
  • hundang1060
  • Casual Listener
  • 304 Views
  • 2 replies
  • 1 likes
  • 304 Views
  • 2 replies
  • 1 likes

Can't go to other artists

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

  • Newbie
  • So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this
  • Jacob
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! iOS problem

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

  • Regular
  • Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.
  • Jacob
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

View Artist crashes app

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

  • Music Fan
  • When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.
  • Jacob
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

iPhone SE issue

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?

  • Newbie
  • Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞
  • Jacob
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

iOS is crashing when viewing artists

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.

  • Casual Listener
  • Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...
  • Jacob
  • Community Legend
  • 337 Views
  • 1 replies
  • 1 likes
  • 337 Views
  • 1 replies
  • 1 likes

Solved!! Crashes shuts down when I search a artist

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...

  • Regular
  • Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...
  • Flóki
  • Newbie
  • 1162 Views
  • 13 replies
  • 0 likes
  • 1162 Views
  • 13 replies
  • 0 likes

Spotify App crashes after starting a song

I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the app crashes. I have tried restarting my phone, unins...

  • Newbie
  • I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the a...
  • Rory1983
  • Newbie
  • 699 Views
  • 2 replies
  • 0 likes
  • 699 Views
  • 2 replies
  • 0 likes