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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62747 Views
  • 16 replies
  • 37 likes
  • 62747 Views
  • 16 replies
  • 37 likes

Spotify downloading songs without permission

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are coming from. It stops every session because I have no sp...

  • Newbie
  • Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are comin...
  • 1169 Views
  • 0 replies
  • 2 likes
  • 1169 Views
  • 0 replies
  • 2 likes

Problem with genius

Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others

  • Visitor
  • Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Can't find Your Daily Mix on the app on iPhone 6S Plus

It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my Desktop, so what gives?

  • Newbie
  • It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my De...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Cannot download full albums anymore

Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded.Is there a posibility to go back to the previous version? Or how can i solve this?

  • Newbie
  • Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded. Is there a posibility to go back to the previous version? Or how can...
  • chaso111
  • Newbie
  • 4969 Views
  • 5 replies
  • 1 likes
  • 4969 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.

  • Newbie
  • I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and ...
  • Maria_B
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume is low on iPhone 6s

I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low. I use Amazon Music, Soundcloud, and Apple music, which are all fine.For reference, Amazon Music, Soundcloud, and Apple music all have the same volumes...

  • Newbie
  • I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low.   I use Amazon Music, Soundcloud, and Apple music, which are all fine. For reference, Amazo...
  • Maria_B
  • Moderator
  • 660 Views
  • 1 replies
  • 0 likes
  • 660 Views
  • 1 replies
  • 0 likes

Button to accept new terms and conditions?

I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I think it said it's going to stop my account or som...

  • Newbie
  • I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Casting from phone to speakers

I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office. Today it wouldn't let me cast claiming I need a Premium account. Anyone have any information? Sad to have lo...

  • Newbie
  • I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office.   Today it wouldn't let me cast claiming I ne...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Heruntergeladene Dateien laden nicht mehr

Guten Abend Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ... aber ich hab noch mehr als genug Speicherplatz. Ich h...

  • Newbie
  • Guten Abend 👋🏼 Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Spotify travando

Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava fica sem som ou com amusica acelerada, ja testei e n...

  • Newbie
  • Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava f...
  • sidneilima_
  • Casual Listener
  • 2746 Views
  • 2 replies
  • 5 likes
  • 2746 Views
  • 2 replies
  • 5 likes

start offline mode - immediately told Go Online Within 13 Days

Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices logged in on the link at https://www.spotify.com/ca-en/account...

  • Casual Listener
  • Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices l...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Songs don't continue to play

Does anyone know how to fix the issue with songs not continue playing on any album? I'll be listening to a song, then when it ends, it doesn't start the next song. Very inconvenient. It used to work, but then over the weekend, it just stopped.

  • Newbie
  • Does anyone know how to fix the issue with songs not continue playing on any album?  I'll be listening to a song, then when it ends, it doesn't start the next song.  Very inconvenient. &nbs...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

I-phone and I-pad with Spotify and Volvo Sensus using Lightning

Hi Chris,You have got this totally wrong you wrote in the original Therese.In our cars there are no headsets involved. So when you are talking aboutupgrading the headset it is not applicable.So how you can close this issue is actually quite embarrasi...

  • Regular
  •  Hi Chris, You have got this totally wrong you wrote in the original Therese. In our cars there are no headsets involved. So when you are talking about upgrading the headset it is not appli...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

How can i undo delete saved songs?

Hello!I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song --- it has already happened to me twice!The app doesn't ...

  • Casual Listener
  • Hello! I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song -...
  • michaelmf-br
  • Casual Listener
  • 378 Views
  • 1 replies
  • 1 likes
  • 378 Views
  • 1 replies
  • 1 likes

Local files from PC don't show up on iPhone

Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just disappears from my playlist. Not just greyed out, com...

  • Newbie
  • Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just di...
  • cri-baby
  • Newbie
  • 414 Views
  • 1 replies
  • 1 likes
  • local files
  • 414 Views
  • 1 replies
  • 1 likes

How to get Spotify to stop playing through USB?

I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones instead?

  • Newbie
  • I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones inst...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Downloaded songs keep geting deleted

Anyone else having this problem?All my downloaded songs keep getting deleted every couple of weeks.It's fing frustrating!!

  • Newbie
  • Anyone else having this problem? All my downloaded songs keep getting deleted every couple of weeks. It's fing frustrating!!
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes