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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69452 Views
  • 16 replies
  • 37 likes
  • 69452 Views
  • 16 replies
  • 37 likes

Spotify doesn't play songs in playlist

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto play - I also have more than 12 songs in the playlist....

  • Visitor
  • I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto pla...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Probleme mit fremden Smartphone

Hallo Community,ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindaten gegeben und würde gerne dieses eine Gerät rauswerf...

  • Newbie
  • Hallo Community, ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindat...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

how to load spotify directly to iPod Touch, version 5

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." I don't know what local tracks means. My iPod is pr...

  • Newbie
  • I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." ...
  • Bubblegum_Dream
  • Casual Listener
  • 1462 Views
  • 1 replies
  • 0 likes
  • 1462 Views
  • 1 replies
  • 0 likes

No Playable Files

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files every time I connect my iPhone to the cord.Does anyo...

  • Newbie
  • Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files e...
  • Bubblegum_Dream
  • Casual Listener
  • 17408 Views
  • 1 replies
  • 3 likes
  • 17408 Views
  • 1 replies
  • 3 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

  • Music Fan
  • I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...
  • 665 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
    Spotify
  • 665 Views
  • 0 replies
  • 0 likes

Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

  • Newbie
  • Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

  • Casual Listener
  • I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?
  • Cacar
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

  • Newbie
  • I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike
  • Hubo
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

  • Newbie
  • Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

  • Casual Listener
  • I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...
  • Hubo
  • Community Legend
  • 4704 Views
  • 20 replies
  • 1 likes
  • 4704 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

  • Roadie
  • Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

  • Newbie
  • I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...
  • kejt_
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

  • Casual Listener
  • So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

  • Music Fan
  • I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...
  • kerrycmitchell
  • Music Fan
  • 69726 Views
  • 10 replies
  • 2 likes
  • offline sync
  • 69726 Views
  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

  • Newbie
  • HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE
  • Max44150
  • Casual Listener
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

  • Visitor
  • When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...
  • eduardourrejola
  • Regular
  • 1000 Views
  • 2 replies
  • 1 likes
  • 1000 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

  • Casual Listener
  • trtrtrtyty
  • eduardourrejola
  • Regular
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

  • Visitor
  • Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...
  • Soenarto
  • Newbie
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

  • Casual Listener
  • I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...
  • danielleoz
  • Casual Listener
  • 8101 Views
  • 9 replies
  • 4 likes
  • 8101 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

  • Newbie
  • For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes