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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75997 Views
  • 16 replies
  • 37 likes
  • 75997 Views
  • 16 replies
  • 37 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

  • Music Fan
  • I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...
  • 688 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
    Spotify
  • 688 Views
  • 0 replies
  • 0 likes

Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

  • Newbie
  • Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

  • Casual Listener
  • I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?
  • Cacar
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

  • Newbie
  • I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike
  • Hubo
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

  • Newbie
  • Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

  • Casual Listener
  • I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...
  • Hubo
  • Community Legend
  • 4764 Views
  • 20 replies
  • 1 likes
  • 4764 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

  • Roadie
  • Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

  • Newbie
  • I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...
  • kejt_
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

  • Casual Listener
  • So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

  • Music Fan
  • I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...
  • kerrycmitchell
  • Music Fan
  • 69840 Views
  • 10 replies
  • 2 likes
  • offline sync
  • 69840 Views
  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

  • Newbie
  • HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE
  • Max44150
  • Casual Listener
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

  • Visitor
  • When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...
  • eduardourrejola
  • Regular
  • 1036 Views
  • 2 replies
  • 1 likes
  • 1036 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

  • Casual Listener
  • trtrtrtyty
  • eduardourrejola
  • Regular
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

  • Visitor
  • Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...
  • Soenarto
  • Newbie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

  • Casual Listener
  • I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...
  • danielleoz
  • Casual Listener
  • 8149 Views
  • 9 replies
  • 4 likes
  • 8149 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

  • Newbie
  • For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Solved!! Slow offline playlist Wi-Fi Sync - Spotify on iPhone 5

Hello, I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has remarkably fast Wi-Fi syncing, this is not the case for my iP...

  • Newbie
  • Hello,   I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has...
  • JUNGKOOKIE1234
  • Newbie
  • 9662 Views
  • 47 replies
  • 0 likes
  • 9662 Views
  • 47 replies
  • 0 likes

I can't download music anymore.

Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I cannot download the music a premium account actual...

  • Newbie
  • Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

CLEAR CACHE BUTTON IOS WHERE IS IT ????

NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!!BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!!seriously guyz???Make an effort and create the button. This is annoying to delete the apps.

  • Newbie
  • NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!! BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!! seriously guyz??? Make an effort and create the button. This is annoying to d...
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

Solved!! My premium account I've had for over 2 years is now saying it's free

My premium account I've been usingFor 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says I have paid for my account. Not sure what is going o...

  • Casual Listener
  • My premium account I've been using For 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says...
  • Maxim
  • Spotify Star
  • 578 Views
  • 5 replies
  • 0 likes
  • 578 Views
  • 5 replies
  • 0 likes