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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70737 Views
  • 16 replies
  • 37 likes
  • 70737 Views
  • 16 replies
  • 37 likes

No menu option to remove song from playlist. Iphone 7 plus, playlist created by me???

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

  • Casual Listener
  • Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,
  • oeoirico
  • Regular
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Cannot reset password

HiI have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'form has expired'. To clarify, this happens each time ...

  • Newbie
  • Hi I have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'f...
  • marckelley
  • Newbie
  • 791 Views
  • 1 replies
  • 0 likes
  • form expired
  • 791 Views
  • 1 replies
  • 0 likes

What's happened here?

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it to see what was wrong and it says it is unavailabl...

  • Casual Listener
  • I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it...
  • Lottiehoover1
  • Newbie
  • 5966 Views
  • 5 replies
  • 0 likes
  • 5966 Views
  • 5 replies
  • 0 likes

Spotify starts playing after hanging up a call using BlueTooth device. iOS 7.1.2 Spotify 1.7.1.7

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up. I am using iOS 7.1.2 and Spotify 1.7.1.7 This happens every time!

  • Casual Listener
  • I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up.   I am using iOS 7....
  • loscar69
  • Newbie
  • 2710 Views
  • 2 replies
  • 1 likes
  • bluetooth
    iOS 7.1.2
  • 2710 Views
  • 2 replies
  • 1 likes

Can't search my playlists.

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify comes up with nothing. What's the point of having m...

  • Newbie
  • Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify ...
  • phoustona
  • Newbie
  • 607 Views
  • 1 replies
  • 0 likes
  • 607 Views
  • 1 replies
  • 0 likes

Black screen while trying to access any artist page

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884 When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen. Reinstalling the app does not help.

  • Newbie
  • iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884   When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen.    ...
  • Logansingleton
  • Casual Listener
  • 394 Views
  • 1 replies
  • 2 likes
  • 394 Views
  • 1 replies
  • 2 likes

offline

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

  • Newbie
  • I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.
  • wkowalski
  • Newbie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

cant play playlist

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold it down it will start to play the song and then whe...

  • Newbie
  • I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold ...
  • mlynne
  • Gig Goer
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Repeat function completely missing

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls. Where is the repeat function?

  • Visitor
  • I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls.   Where is the repeat function?
  • Jack
  • Roadie
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Spotify Premium and I cannot listen to any of my DOWNLOADED playlists on airplane mode

Hi, I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came back from a four-hour flight which I had to spend in utter boredom and q...

  • Newbie
  • Hi,   I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came ba...
  • Jack
  • Roadie
  • 1307 Views
  • 1 replies
  • 0 likes
  • 1307 Views
  • 1 replies
  • 0 likes

Logging in

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried seeing if it said I was in a different country but...

  • Casual Listener
  • I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried...
  • Bittencourt
  • Spotify Star
  • 548 Views
  • 7 replies
  • 0 likes
  • 548 Views
  • 7 replies
  • 0 likes

Solved!! Spotify app displays wrong captions and buttons

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example:Search becomes sSearchTitle Browse becomes sBrowseTitleInbox become...

  • Visitor
  • I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example: Search becom...
  • Lucdedj
  • Music Fan
  • 3042 Views
  • 13 replies
  • 1 likes
  • 3042 Views
  • 13 replies
  • 1 likes

Superuser Contribution Cannot delete saved track from Spotify iOS app.

Could any can give me suggestion!!??i saved some tracks via Spotify app on my phone, but I face two problems.(1) the saved track seems did not remove from my devise,example:- With saved track on my phone. Spotify app size is 2Gb (check via setting --...

  • Music Fan
  • Could any can give me suggestion!!?? i saved some tracks via Spotify app on my phone, but I face two problems. (1) the saved track seems did not remove from my devise, example: - With saved tra...
  • KmingC
  • Music Fan
  • 626 Views
  • 2 replies
  • 0 likes
  • 626 Views
  • 2 replies
  • 0 likes

Can't log in

I've changed my password 2 times and still can't log in on my iPhone

  • Newbie
  • I've changed my password 2 times and still can't log in on my iPhone
  • Maxim
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloaded music

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the past few weeks ALL of my downloaded songs have been ...

  • Newbie
  • I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the p...
  • Jack
  • Roadie
  • 717 Views
  • 1 replies
  • 0 likes
  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files to iphone

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got both connected to the same wifi, ive tried making ...

  • Casual Listener
  • im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got...
  • keithclub
  • Casual Listener
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs aren't playing on iphone! Please help!

A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhone 6 and downloaded spotify on my iPhone and everything work...

  • Newbie
  •   A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhon...
  • Jack
  • Roadie
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly playlist not updated for 2 Weeks

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the desktop version. Would love to know how to remedy t...

  • Casual Listener
  • My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the ...
  • Jack
  • Roadie
  • 567 Views
  • 4 replies
  • 0 likes
  • 567 Views
  • 4 replies
  • 0 likes

Song only plays first few seconds before skipping

HiI was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), but it plays the first few seconds of the song before s...

  • Newbie
  • Hi I was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), bu...
  • enyasofia
  • Newbie
  • 1851 Views
  • 6 replies
  • 4 likes
  • 1851 Views
  • 6 replies
  • 4 likes

Superuser Contribution App not connecting to internet

Just this past week my Sportify app will no longer connect to the interent. Everything else on my phone connects both to wi-fi and to cell towers. It is just the app. I cannot look up music. When I do it says "Something went wrong. The artist cant be...

  • Newbie
  • Just this past week my Sportify app will no longer connect to the interent.  Everything else on my phone connects both to wi-fi and to cell towers.  It is just the app.  I cannot look ...
  • Jack
  • Roadie
  • 10320 Views
  • 5 replies
  • 0 likes
  • 10320 Views
  • 5 replies
  • 0 likes