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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68454 Views
  • 16 replies
  • 37 likes
  • 68454 Views
  • 16 replies
  • 37 likes

Computer to iPhone.

Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing there. Is there anyway to fix this?Thank you.

  • Newbie
  • Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing t...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Offline sync local files iOS x

If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)

  • Regular
  • If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Song only plays for 10 seconds

Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as of now). I've tried everything but it still won't wo...

  • Newbie
  • Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as o...
  • user-removed
  • Not applicable
  • 6075 Views
  • 2 replies
  • 0 likes
  • 6075 Views
  • 2 replies
  • 0 likes

Spotify pausing, skipping and turning on Siri on iPhone by itself

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I have tried turning on and off my phone, resetting m...

  • Newbie
  • Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I ...
  • annbjer
  • Newbie
  • 2358 Views
  • 4 replies
  • 3 likes
  • 2358 Views
  • 4 replies
  • 3 likes

Smartphone offline when in mobile connection

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection.Since I switched my data limit i want to be able to also search and listen to songs that are not on my device but spotify always tells me i am ...

  • Newbie
  • I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection. Since I switched my data limit i want to be able to also search and listen to songs that...
  • thisisbrooklyn
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Behind the lyrics doesn't work on iPhone 6s

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

  • Newbie
  • I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s
  • thisisbrooklyn
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

new black iOS almost invisible in bright environment

Hi, I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the bright summer - screen is just black - you cannot see anythin...

  • Newbie
  • Hi,   I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the...
  • SpooMonkey
  • Newbie
  • 335 Views
  • 2 replies
  • 3 likes
  • 335 Views
  • 2 replies
  • 3 likes

Música Faltando Linkin Park

Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004.ou as originais. Step up - Linkin parkWish - Linkin park

  • Newbie
  • Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004. ou as originais.   Step up - Linkin park Wish - Linkin park
  • 185 Views
  • 0 replies
  • 1 likes
  • 185 Views
  • 0 replies
  • 1 likes

Less features on app

I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of a "premium for family" subscripion, so why does one...

  • Casual Listener
  • I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of ...
  • MaxMuzika
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Auto deleted songs

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having to search for all of them manually since I had way...

  • Newbie
  • Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Devices Menu disappeared on iOS

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623What could be an issue? Already restarted the phone, the speaker and the WiFi rou...

  • Visitor
  • There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623 What could be an issue? Alre...
  • user-removed
  • Not applicable
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

Saved songs are not being recognised and downloading despite having download checked on my songs

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in the songs section. It's even more annoying when when...

  • Newbie
  • This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in t...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Ipod nano 7

Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.

  • Newbie
  • Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.
  • Maxim
  • Spotify Star
  • 1836 Views
  • 1 replies
  • 0 likes
  • 1836 Views
  • 1 replies
  • 0 likes

Old tablet broke - cannot access premium on new device??

Hello everyone. I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I downloaded Spotify and logged in it took out my Premium- I'...

  • Newbie
  • Hello everyone.  I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I d...
  • jnorris170
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Having a problem playing a new release

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Friends I know have full acces to the album in questi...

  • Newbie
  • I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Fr...
  • detective889
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

scroll at the end of a Playlist

Hello,is it possible to go scroll direct at the end of a Playlist?I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end.Thanks!!

  • Newbie
  • Hello, is it possible to go scroll direct at the end of a Playlist? I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end. Thanks!!
  • cluz
  • Gig Goer
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Paid for premium but don't have it.

My account was paid in my bank account. But I don't have the premium package it's still on free.

  • Newbie
  • My account was paid in my bank account. But I don't have the premium package it's still on free.
  • Robert_W
  • Community Legend
  • 583 Views
  • 1 replies
  • 1 likes
  • 583 Views
  • 1 replies
  • 1 likes

Can't see who added a song in collaborative playlists.

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

  • Newbie
  • Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?
  • 143 Views
  • 0 replies
  • 1 likes
  • 143 Views
  • 0 replies
  • 1 likes

Devices on Spotify app shaded and not working ?

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

  • Casual Listener
  • My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?
  • ffhbdyh
  • Casual Listener
  • 172 Views
  • 1 replies
  • 1 likes
  • 172 Views
  • 1 replies
  • 1 likes