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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69959 Views
  • 16 replies
  • 37 likes
  • 69959 Views
  • 16 replies
  • 37 likes

Auto deleted songs

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having to search for all of them manually since I had way...

  • Newbie
  • Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Devices Menu disappeared on iOS

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623What could be an issue? Already restarted the phone, the speaker and the WiFi rou...

  • Visitor
  • There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623 What could be an issue? Alre...
  • user-removed
  • Not applicable
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

Saved songs are not being recognised and downloading despite having download checked on my songs

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in the songs section. It's even more annoying when when...

  • Newbie
  • This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in t...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Ipod nano 7

Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.

  • Newbie
  • Como sincronizar o ipod nano 7 com o spotify? Vi na internet que era possível, mas ao conectar o ipod ao PC, o aplicativo do spotify não reconhece o mesmo.
  • Maxim
  • Spotify Star
  • 1840 Views
  • 1 replies
  • 0 likes
  • 1840 Views
  • 1 replies
  • 0 likes

Old tablet broke - cannot access premium on new device??

Hello everyone. I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I downloaded Spotify and logged in it took out my Premium- I'...

  • Newbie
  • Hello everyone.  I subscribed to Premium on my old tablet which totally broke down a couple of days ago. Now I got an iPad (maybe it's important that it's second hand from a friend?) and as I d...
  • jnorris170
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Having a problem playing a new release

I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Friends I know have full acces to the album in questi...

  • Newbie
  • I'm trying to play a new album (released today 5/5) on my Iphone... I can see the songs on but when I click on them it tells me song unavailable and forwards me to the artist's Spotify Radio page. Fr...
  • detective889
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

scroll at the end of a Playlist

Hello,is it possible to go scroll direct at the end of a Playlist?I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end.Thanks!!

  • Newbie
  • Hello, is it possible to go scroll direct at the end of a Playlist? I have more then 700 songs in my playlist and it's quite exhausting to scroll to the end. Thanks!!
  • cluz
  • Gig Goer
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Paid for premium but don't have it.

My account was paid in my bank account. But I don't have the premium package it's still on free.

  • Newbie
  • My account was paid in my bank account. But I don't have the premium package it's still on free.
  • Robert_W
  • Community Legend
  • 583 Views
  • 1 replies
  • 1 likes
  • 583 Views
  • 1 replies
  • 1 likes

Can't see who added a song in collaborative playlists.

Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?

  • Newbie
  • Before the last update I was able to see who added which song in collaborative playlists. Now, this feature is gone. Does anyone know how to make these usernames visible again?
  • 145 Views
  • 0 replies
  • 1 likes
  • 145 Views
  • 0 replies
  • 1 likes

Devices on Spotify app shaded and not working ?

My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?

  • Casual Listener
  • My Chrome app says my devices are ready to cast, but on Spotify my devices are shaded and are not working, why and what can I do ?
  • ffhbdyh
  • Casual Listener
  • 177 Views
  • 1 replies
  • 1 likes
  • 177 Views
  • 1 replies
  • 1 likes

I can't play the music I want

Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Group of songs and when I tap on a song the shuffle pl...

  • Newbie
  • Hi I need help getting the access to the music I want. So when I get on Spotify it doesn't let me play the music I want. Example I want to play Break The Silence, by monster cat it brings me to a Gro...
  • justinewin_
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Playlist

Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!

  • Casual Listener
  • Every time I pick one of my playlists, it'll play one song, then automatically switch to one particular artist, who is not even on my playlist! Help! This is driving me crazy!!
  • ppwhite
  • Casual Listener
  • 446 Views
  • 10 replies
  • 0 likes
  • 446 Views
  • 10 replies
  • 0 likes

iOS sound get interupted and then I get logged out

Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling and the same. Thinking bout going with another provid...

  • Newbie
  • Every once in a ehile offlibe songs get sound pauses then simply won't sound a thing. Nothing solves it. After reeboting the iPhone I keep being logged out and my music is gone. Tried reinstalling an...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Whenever I reopen spotify, built in equalizer not working

Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from the multitasker it'll open equalizer is visually adjusted ...

  • Newbie
  •  Hello guys, Spotify premium user with ios 10.2 on an iphone 6.. I'm just wondering, I've already set my equalizer the way i wanted it, but whenever i pause for a while and reopen the app from t...
  • user-removed
  • Not applicable
  • 434 Views
  • 2 replies
  • 0 likes
  • 434 Views
  • 2 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being used and I know I am not using it, so I don't unders...

  • Newbie
  • My Spotify keeps stopping my music every 30 seconds with a pop up message stating that my music is being paused because my account is being used somewhere else. It's not specifying where it's being u...
  • jnorris170
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Collaborative play/pause music

Hi guys, This is my current setup:- family account- iPad connected to "dumb" speakers Is there a way that both my wife and I can play, pause or skip the currently playing song?If not, is there any other setup that would allow this? Thank you!

  • Casual Listener
  • Hi guys,   This is my current setup: - family account - iPad connected to "dumb" speakers   Is there a way that both my wife and I can play, pause or skip the currently playing song? ...
  • jnorris170
  • Community Legend
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

There is no my mixtape in my app.

On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape".I am using spotify for half a year now, so the too short using is probabely not the issue. (iOS 8.4.1 this maybe the reason?) Thanks!

  • Casual Listener
  • On my iPhone there is no such point as "my mixtape" or as it is in german "dein mixtape". I am using spotify for half a year now, so the too short using is probabely not the issue.  (iOS 8.4.1...
  • ChilaChan
  • Casual Listener
  • 536 Views
  • 5 replies
  • 0 likes
  • 536 Views
  • 5 replies
  • 0 likes

Restored my phone from backup, Spotify said I used all 3 devices and erased the music on my phone.

Maybe it's counting this phone before erasing it as a device, and as another device after restoring it?I don't know, but now I have to redownload thousands of songs.What gives?I can't find a list of my devices anywhere or else I'd remove whatever sho...

  • Newbie
  • Maybe it's counting this phone before erasing it as a device, and as another device after restoring it? I don't know, but now I have to redownload thousands of songs. What gives? I can't find a li...
  • jnorris170
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Songs disappear

Hi there I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of the songs appear and the rest have disappeared and I am not ...

  • Casual Listener
  • Hi there   I have a number of entire albums by an artist that I have downloaded and savd for listening to offline. However I have noticed that when I go into some of the albums, only a few of ...
  • jnorris170
  • Community Legend
  • 889 Views
  • 3 replies
  • 0 likes
  • 889 Views
  • 3 replies
  • 0 likes