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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63040 Views
  • 16 replies
  • 37 likes
  • 63040 Views
  • 16 replies
  • 37 likes

Spotify will not play music, says it's a premium feature

Hi, Spotify on my iPhone has not been able to play any music, and whenever I try hitting the "shuffle play" button, a message pops up saying that it is "a premium feature". On top of that, all of the music in Spotify are greyed out and cannot be play...

  • Casual Listener
  • Hi, Spotify on my iPhone has not been able to play any music, and whenever I try hitting the "shuffle play" button, a message pops up saying that it is "a premium feature". On top of that, all of the...
  • Tommyorsan
  • Casual Listener
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes

Spotify wont let me choose which device to connect to

Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it but at the bottom it still says its playing out of my...

  • Newbie
  • Spotify keeps on trying to connect to my pc at home or my phone and wont let me change it so it plays out of the spotify web player on this pc, everytime i click it tells me it will play out of it bu...
  • CryticalAce
  • Community Legend
  • 2109 Views
  • 1 replies
  • 0 likes
  • 2109 Views
  • 1 replies
  • 0 likes

A music player without an easily accessible volume control..?

A music player without an easly accessible volume control..?Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is more important than next / previous buttons. I tell you an ex...

  • Music Fan
  • A music player without an easly accessible volume control..? Is that a serious design decesion..? Accessing Play / Stop / Volume are the 3 MOST important buttons. Actually volume control is mor...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Song skipped over in queue

Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped song appears as shown in the picture.

  • Newbie
  • Hello, I've recently had a problem when listening to music in random queue where it just completely skips one specific song whenever it should play, wondering what I should do about this. Skipped son...
  • MattSuda
  • Spotify Star
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Notifications struggles!!!!

Im a user of spotify on my iphone 7 plus im not recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wondering what the issue is causing this???

  • Newbie
  • Im a user of spotify on my iphone 7 plus im not  recieving any notifications of new music from artists i follow. i have all push notifications enabled in the app and in the IOS settings wonderin...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Remove thumb up/down

How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.

  • Newbie
  • How do I remove the thumb up/down button from the iPhone lock screen? I just want a 'Back' button.
  • Specialworld
  • Community Legend
  • 463 Views
  • 1 replies
  • 1 likes
  • 463 Views
  • 1 replies
  • 1 likes

Album label too large and unclear

With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.

  • Casual Listener
  • With the latest Spotify update on 20th April for Ipad, the socalled album label that you can enlarge by clicking on it twice now covers more than the full screen and is also very unclear.
  • cadmielp
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

why cant i listen to a whole folder on my iphone(shuffel button gone) / but on my mac or pc it works

since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ?greetingsalex

  • Casual Listener
  • since the last few updates the shuffelbutton for an whole folder is gone !! why did you do that ? greetings alex
  • alkurable
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Solved!! Always "Downloading" Message

Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now when I dl the playlist those songs were in it will ...

  • Regular
  • Awhile back I had 2 songs downloaded via desktop and put in playlists and my saved songs on iphone via local files, After which I got my phone resetted and also my Pc so those files are gone and now ...
  • Tom
  • Community Legend
  • 4197 Views
  • 3 replies
  • 0 likes
  • 4197 Views
  • 3 replies
  • 0 likes

wrong facebook account

Somebody has linked his facebook account to my spotify account, and I can't change it back. When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try again later but I've tried several times the past few days ...

  • Casual Listener
  • Somebody has linked his facebook account to my spotify account, and I can't change it back.   When I try the 'connect to facebook'-button in my settings, I get an error message. It says to try...
  • Tom
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! No album cover in offline mode

Hi I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix this...

  • Newbie
  • Hi   I noticed a bug directly after the iOS update. When you're in offline mode, no album covers are visible in the app. However, they are visible in the "locked screen"-view. Please fix thi...
  • user-removed
  • Not applicable
  • 23830 Views
  • 89 replies
  • 6 likes
  • 23830 Views
  • 89 replies
  • 6 likes

Solved!! Playlist will play other songs not in my playlist

Hey all,Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added.Any help to stop this?Many thanks

  • Newbie
  • Hey all, Ive made a Playlist and it will play songs that isnt in my playlist. For example, I have Bon Jovi "Living on a prayer" but it will also play other Bon Jovi songs that I havent added. Any...
  • Tom
  • Community Legend
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Artist page doesn't divide songs with a album row.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

  • Casual Listener
  • My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...
  • Tom
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • album
    artist
    artwork
    display
    iphone
    not
    page
    showing
  • 691 Views
  • 1 replies
  • 0 likes

No facebook login possible

Hi,I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a previous account from which I want to import the playl...

  • Casual Listener
  • Hi, I've been trying to connect to facebook from the iOS app. The app is indeed allowed on facebook but I still can't reach my friends or be logged in. I've just created a family account and had a p...
  • MattSuda
  • Spotify Star
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

Solved!! Songs in Playlist

My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in the app or in the browser version of spotify. I alrea...

  • Regular
  • My Girlfriend made a playlist for me which is also public, I followed it and the first 26 Songs are Downloaded but on her phone there are over 120 songs wich are not even shown on my phone. Not in th...
  • Julian_V
  • Regular
  • 764 Views
  • 10 replies
  • 0 likes
  • 764 Views
  • 10 replies
  • 0 likes

Solved!! "PLAY ALL" playlist folder option desappear

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished. I still have this option on Mac and windows desktop versions, but not on Iphone. This is a shame becau...

  • Casual Listener
  • Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished.  I still have this option on Mac and windows ...
  • MattSuda
  • Spotify Star
  • 727 Views
  • 1 replies
  • 0 likes
  • 727 Views
  • 1 replies
  • 0 likes

Login via Facebook not working (Iphone)

Hi, The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i did (also i have updated to the new version of iOS). However,...

  • Newbie
  • Hi,   The last couple of days, spotify was offline even though i was connected to the internet. I read, that i should delete the App from my Iphone and re-install it, which is exactly what i d...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Downloaded tracks being deleted

So I switched from an Android phone with SD card to iphone 7 last week.I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) problem of downloaded tracks being deleted (and requiri...

  • Roadie
  • So I switched from an Android phone with SD card to iphone 7 last week. I have been a vocal critic of Spotify on the Android forums for the persistent (since I have been premium member 2-3 years) pr...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

'Save album' button sves songs instead

When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I am on a 6s+ ios up to date.

  • Casual Listener
  • When I save a whole album it no longer saves the album in 'Albums' like it used to. Instead it saves every song in the album under 'Songs'. Has anyone else had this problem and been able to fix it? I...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes