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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77608 Views
  • 16 replies
  • 37 likes
  • 77608 Views
  • 16 replies
  • 37 likes

Solved!! Icon

Hello, Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help

  • Newbie
  • Hello,   Why do we have two different views (icons). Both Iphone 7. Does somebody has any idea? Many thanks for the help
  • MattSuda
  • Spotify Star
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

Solved!! Bring back DM music to other spotify users

It used to be a feature that I could DM another Spotify user with a song. I loved being able to say, "hey friend, check this song out!" When will that feature be brought back, or is it still there and I am missing it?

  • Newbie
  • It used to be a feature that I could DM another Spotify user with a song. I loved being able to say, "hey friend, check this song out!" When will that feature be brought back, or is it still the...
  • MattSuda
  • Spotify Star
  • 725 Views
  • 1 replies
  • 0 likes
  • 725 Views
  • 1 replies
  • 0 likes

Scrolling In Playlist

HeySince one of the recent updates, when connection is bad, instead of the song text being grey and then lighting up with a better connection, you simply can't scroll past a certain point and a little loading circle spins incessantly. This has starte...

  • Newbie
  • Hey Since one of the recent updates, when connection is bad, instead of the song text being grey and then lighting up with a better connection, you simply can't scroll past a certain point and a lit...
  • MattSuda
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Supported iPod versions

I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker. Is there any page explaining how far back can I go and which versions of iPod are supported? For example, I've read that t...

  • Casual Listener
  • I have a docker for iPhone 4S. I want to buy an iPod that will be able to work flawlessly with Spotify and use this old docker.   Is there any page explaining how far back can I go and which v...
  • MattSuda
  • Spotify Star
  • 2964 Views
  • 3 replies
  • 0 likes
  • ipod
  • 2964 Views
  • 3 replies
  • 0 likes

Solved!! Log in failure

Himy account is logged out and when I try to log in to that this error appears.what is the problem? "You can use spotify abroad for 14 days"

  • Newbie
  • Hi my account is logged out and when I try to log in to that this error appears. what is the problem?   "You can use spotify abroad for 14 days"
  • MattSuda
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Has Spotify removed the ability for iOS users to unlink their Twitter account?!

All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app simply shares to whatever Twitter account the user's ...

  • Regular
  • All of the Spotify documentation advises iOS users to use the Desktop app in order to change the Twitter account their iOS Spotify app posts to. However, the most recent version of the Desktop app si...
  • MattSuda
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Other
  • 408 Views
  • 1 replies
  • 0 likes

Custom playlist contents not appearing on mobile

Hey Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refuses to play. I appear to be the only one with the problem (as...

  • Newbie
  • Hey   Recently I downloaded some music onto my desktop and put it into a Spotify playlists, but when I try to listen to it on my iPhone the contents of the playlist are grayed out and it refus...
  • MarkPedersen
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

My music albums sort

I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, making it difficult to browse and find albums in my m...

  • Newbie
  • I am having trouble with the last few ios iphone versions- my music content under albums sorts music out of order. Artists that begin with the same letter are together, but out of order otherwise, ma...
  • user-removed
  • Not applicable
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

iOS & car Bluetooth not playing sound

Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound.Solution was to play music from Apple music then go back to spotify & then sound would come through.

  • Casual Listener
  • Recent versions of spotify on IOS does not allow in car (VW) sound to play through bluetooth car connection. Music appears to play but no sound. Solution was to play music from Apple music then go b...
  • 1215 Views
  • 0 replies
  • 0 likes
  • 1215 Views
  • 0 replies
  • 0 likes

[iOS] in car iPod track info stopped working

Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the current song but as soon as the next song starts playing the ...

  • Regular
  • Since the last 2 Spotify versions (running 7.9.0 now) when connecting my iPhone 6S with a lighting USB cable to my Volvo V60 MY13 the iPod track info stopped working. If works fine for the curre...
  • Jaygrice85
  • Casual Listener
  • 925 Views
  • 6 replies
  • 0 likes
  • 925 Views
  • 6 replies
  • 0 likes

"An error occurred. Try again" everywhere. App is unusable.

iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a second, then am greeted with the error "An error occurred. Tr...

  • Casual Listener
  • iPhone 7+, running iOS 10.1.1 and Spotify v7.5.0.1023. I'm able to log into the app, but nothing else. When I go to any tab (Home, Browse, Search, Radio) I get the three loading dots for a secon...
  • ryannerocha
  • Casual Listener
  • 1058 Views
  • 3 replies
  • 0 likes
  • 1058 Views
  • 3 replies
  • 0 likes

Spotify randomly skips songs when moving iPhone

Whenever I move my iPhone, such as when it is in the pocket at the gym or if I am running, songs randomly skip or fast forward. It does this so much it's impossible to listen to music. I tried reinstalling Spotify but it didn't help.What can I do? It...

  • Newbie
  • Whenever I move my iPhone, such as when it is in the pocket at the gym or if I am running, songs randomly skip or fast forward. It does this so much it's impossible to listen to music. I tried reinst...
  • ElsaGottvall
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Can't see who added songs on collaborative playlists

I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, artist, and album. Anyone know why this is or how to v...

  • Newbie
  • I have several collaborative playlists and it's always fun to see who of my friends is adding songs, but all of a sudden, it's no longer showing that information on the iPhone app. Just the song, art...
  • Roc73
  • Newbie
  • 666 Views
  • 2 replies
  • 4 likes
  • 666 Views
  • 2 replies
  • 4 likes

Iphone

Have spotify premium.downloaded spotify multiple times. Will only get basic.Account info up to date and paid.Message says my premium trial is over when I log in

  • Casual Listener
  • Have spotify premium.downloaded spotify multiple times. Will only get basic. Account info up to date and paid. Message says my premium trial is over when I log in
  • MattSuda
  • Spotify Star
  • 365 Views
  • 3 replies
  • 0 likes
  • 365 Views
  • 3 replies
  • 0 likes

Spotify App crashing each time i try to add a song to a playlist

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

  • Casual Listener
  • As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.
  • Jacob
  • Community Legend
  • 594 Views
  • 6 replies
  • 0 likes
  • 594 Views
  • 6 replies
  • 0 likes

App crashes

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...

  • Newbie
  • I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....
  • Jacob
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

No longer possible to download tracks even though I emptied the library

Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...

  • Newbie
  • Hi there,   I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Why can I not be online even if I am connected to wifi?

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

  • Newbie
  • While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?
  • CryticalAce
  • Rising Star 1
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Music pauses and random artists are showing up in recents

Hello,I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from a different device, but I have shut it down on all of...

  • Newbie
  • Hello, I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from ...
  • CryticalAce
  • Rising Star 1
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Playing all songs

Hi, How do I play all the songs that are part of my Spotify library now? It used to work that I could put them all in one folder playlist and shuffle from there, but that option has been removed it seems. Please let me know! Thanks!

  • Newbie
  • Hi,   How do I play all the songs that are part of my Spotify library now?  It used to work that I could put them all in one folder playlist and shuffle from there, but that option has be...
  • MartinStoichkov
  • Community Legend
  • 278 Views
  • 1 replies
  • 1 likes
  • 278 Views
  • 1 replies
  • 1 likes