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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81154 Views
  • 19 replies
  • 37 likes
  • 81154 Views
  • 19 replies
  • 37 likes

Iphone

Have spotify premium.downloaded spotify multiple times. Will only get basic.Account info up to date and paid.Message says my premium trial is over when I log in

  • Casual Listener
  • Have spotify premium.downloaded spotify multiple times. Will only get basic. Account info up to date and paid. Message says my premium trial is over when I log in
  • MattSuda
  • Spotify Star
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

Spotify App crashing each time i try to add a song to a playlist

As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.

  • Casual Listener
  • As soon as I open the drop down menu and press any button from the selection , for example add song to playlist, the app just crashes.
  • Jacob
  • Community Legend
  • 600 Views
  • 6 replies
  • 0 likes
  • 600 Views
  • 6 replies
  • 0 likes

App crashes

I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes. I'll admit, my iPhone is the smallest iPhone 5 ava...

  • Newbie
  • I have never been more frustrated with a service I pay for. Before I upgraded the app worked fine, now that they're stealing my money I can play about fifteen seconds of music before the app crashes....
  • Jacob
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

No longer possible to download tracks even though I emptied the library

Hi there, I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not able to download any new tracks. is there anything else I can d...

  • Newbie
  • Hi there,   I can no longer download any tracks even though I undownloaded my entire library on all my devices, reset my iphone AND removed all offline devices in my account, still I'm not abl...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Why can I not be online even if I am connected to wifi?

While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?

  • Newbie
  • While there is no problem with my internet connection, I look offline. I tried to close offline mode but nothing changed. May it be because of ios9?
  • CryticalAce
  • Rising Star 1
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Music pauses and random artists are showing up in recents

Hello,I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from a different device, but I have shut it down on all of...

  • Newbie
  • Hello, I've had Spotify premium for just over a year now and recently I've started having problems with music pausing during songs. When I go onto the app it says that my account is being used from ...
  • CryticalAce
  • Rising Star 1
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Playing all songs

Hi, How do I play all the songs that are part of my Spotify library now? It used to work that I could put them all in one folder playlist and shuffle from there, but that option has been removed it seems. Please let me know! Thanks!

  • Newbie
  • Hi,   How do I play all the songs that are part of my Spotify library now?  It used to work that I could put them all in one folder playlist and shuffle from there, but that option has be...
  • MartinStoichkov
  • Community Legend
  • 282 Views
  • 1 replies
  • 1 likes
  • 282 Views
  • 1 replies
  • 1 likes

Local file issue

So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify open on my phone and on my computer at the same time a...

  • Newbie
  • So Spotify is not letting me download my local files onto my IPhone. I have them all in the playlist I want to download and am connected to same wifi while trying to download them. I have Spotify ope...
  • Setnom07
  • Newbie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Access Artist Songs

Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. You can see their albums and singles, but this is pr...

  • Newbie
  • Just switched from Apple Music to Spotify and getting used to the interface. It seems like a super simple thing, but I can't figure out how to actually see an artist's songs when I'm on their page. Y...
  • livie0727
  • Roadie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...

  • Regular
  • So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...
  • benfefe
  • Newbie
  • 3978 Views
  • 7 replies
  • 3 likes
  • 3978 Views
  • 7 replies
  • 3 likes

connection application autoradio pioneer

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !

  • Newbie
  • bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...
  • 417 Views
  • 0 replies
  • 0 likes
  • 417 Views
  • 0 replies
  • 0 likes

Can't find Spotify network, dns problem

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...

  • Newbie
  • I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...
  • op1ekun
  • Casual Listener
  • 1848 Views
  • 1 replies
  • 2 likes
  • 1848 Views
  • 1 replies
  • 2 likes

iPad app

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

  • Newbie
  • I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?
  • Hubo
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

  • Casual Listener
  • I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...
  • Hubo
  • Community Legend
  • 5707 Views
  • 16 replies
  • 2 likes
  • 5707 Views
  • 16 replies
  • 2 likes

No Push Notifications

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...

  • Newbie
  • I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...
  • MattSuda
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Spotify crashing while downloading

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...

  • Casual Listener
  • I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

My browse option isn't working

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643

  • Newbie
  • All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not working

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...

  • Newbie
  • I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...
  • MattSuda
  • Spotify Star
  • 745 Views
  • 1 replies
  • 0 likes
  • 745 Views
  • 1 replies
  • 0 likes

Failing to download a song?

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus won't allow me to download any other songs. I've trie...

  • Newbie
  • So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus wo...
  • jfert
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Playlist will not shuffle new songs I add to it

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I added. I can't make sense of it and I'm losing my ...

  • Newbie
  • I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I...
  • 786 Views
  • 0 replies
  • 1 likes
  • shuffle
    Shuffle Algorithm
    Shuffle in playlists
  • 786 Views
  • 0 replies
  • 1 likes