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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76379 Views
  • 16 replies
  • 37 likes
  • 76379 Views
  • 16 replies
  • 37 likes

iPad app

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

  • Newbie
  • I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?
  • Hubo
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

  • Casual Listener
  • I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...
  • Hubo
  • Community Legend
  • 5678 Views
  • 16 replies
  • 2 likes
  • 5678 Views
  • 16 replies
  • 2 likes

No Push Notifications

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...

  • Newbie
  • I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...
  • MattSuda
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Spotify crashing while downloading

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...

  • Casual Listener
  • I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

My browse option isn't working

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643

  • Newbie
  • All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643
  • MattSuda
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not working

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...

  • Newbie
  • I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...
  • MattSuda
  • Spotify Star
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Failing to download a song?

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus won't allow me to download any other songs. I've trie...

  • Newbie
  • So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus wo...
  • jfert
  • Roadie
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Playlist will not shuffle new songs I add to it

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I added. I can't make sense of it and I'm losing my ...

  • Newbie
  • I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I...
  • 779 Views
  • 0 replies
  • 1 likes
  • shuffle
    Shuffle Algorithm
    Shuffle in playlists
  • 779 Views
  • 0 replies
  • 1 likes

App keeps crashing after latest update

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

  • Regular
  • The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.
  • shlomok
  • Regular
  • 1938 Views
  • 7 replies
  • 0 likes
  • 1938 Views
  • 7 replies
  • 0 likes

Web player insists on using an iOS device.

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option other than walk up 2 flights of stairs? I went to my ...

wtfspotify.jpg
  • Music Fan
  • OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option ot...
  • Tiemmothi
  • Music Fan
  • 616 Views
  • 2 replies
  • 0 likes
  • grr
  • 616 Views
  • 2 replies
  • 0 likes

Music disappearing from playlist

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I listened to this morning. And now these songs are ...

  • Regular
  • For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I...
  • Thisisemilie
  • Regular
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

album showing up on desktop but not mobile

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop version on mac has the whole album...is this a problem o...

  • Newbie
  • I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop versi...
  • 382 Views
  • 0 replies
  • 1 likes
  • 382 Views
  • 0 replies
  • 1 likes

Superuser Contribution Facebook Login to wrong Facebook account

Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account that I'm logged into right now is the one I want logged into on my iPhone. I...

  • Casual Listener
  • Today, my Spotify App logged out on my iPhone.  I am trying to get logged back in.  I have 2 Facebook Accounts.  It keeps logging me into my OTHER Facebook account. The account  t...
  • MarcosOsorio
  • Newbie
  • 9524 Views
  • 2 replies
  • 0 likes
  • 9524 Views
  • 2 replies
  • 0 likes

Lag/Loading problems on saved playlists

Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlists and what not within the app. When i go to scroll i sometim...

  • Regular
  • Good Morning,   So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlist...
  • MattSuda
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

App won't open

Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi

  • Newbie
  • Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...
  • Hubo
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

No explict tags or features on the lockscreen?

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

  • Newbie
  • I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me
  • MattSuda
  • Spotify Star
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Local files added to playlist but isn't shown on iphone

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...

  • Casual Listener
  • I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums i...
  • 619 Views
  • 0 replies
  • 3 likes
  • iPhone 5S
    Local files for Spotify Mobile
  • 619 Views
  • 0 replies
  • 3 likes

Unplayable Album

I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i checked the band's website, because maybe they had take...

  • Casual Listener
  • I have an iPhone 6 and last night, i went to go listen to Rammstein and found that my favorite album LIEBE IST FÜR ALLE DA had disappeared. i closed my app, reopened it, and it was still gone. i chec...
  • MattSuda
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Apple TV streaming fails after a few minutes

I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV and it's extremely frustrating that the stream keep...

  • Newbie
  • I can get spotify playing via my Apple TV following the instructions on your support website. However, after a few minutes the stream stops playing. I really want to be able to play spotify on my TV ...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes