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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68965 Views
  • 16 replies
  • 37 likes
  • 68965 Views
  • 16 replies
  • 37 likes

Shuffle Play

How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this?

  • Casual Listener
  • How do i off the shuffle play after premium ? I couldnt play any song after premium because of the shuffle play. Any solution to this? 
  • MartinStoichkov
  • Community Legend
  • 584 Views
  • 5 replies
  • 1 likes
  • 584 Views
  • 5 replies
  • 1 likes

Spotify on iPhone via USB on Ford Fiesta not working

I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 seconds. It's extremely annoying. Playing music from t...

  • Newbie
  • I'm encountering a problem with playing songs on my Spotify app while my phone is connected through USB into my Ford Fiesta. The problem is that it keeps skipping to the next song after about 1-2 sec...
  • Andy1332
  • Newbie
  • 1239 Views
  • 1 replies
  • 0 likes
  • 1239 Views
  • 1 replies
  • 0 likes

Solved!! Not hearing music when the iPhone screen locks

Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyone else have the same problem?

  • Casual Listener
  • Since the last update 8.2.0 music playback stops as soon as you dont see Spotify on the screen. So no music when you search something on safari or when the screen locks after a few minutes. Does anyo...
  • Natipapa
  • Casual Listener
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Solved!! Spotify keeps logging in to wrong account

We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in the 'old account'. How do I get around this?

  • Casual Listener
  • We have Spotify family account(s) and I have used one of the accounts on the spotify app on my iphone. Now I have tried to log out and then log in to another of the accounts, but it keeps opening in ...
  • MattSuda
  • Spotify Star
  • 10183 Views
  • 3 replies
  • 0 likes
  • 10183 Views
  • 3 replies
  • 0 likes

Incorrect song name in Player

Brief description of the issue:Incorrect song name in Player. Steps to reproduce the issue:Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBWShow the playeriPhone 6s iOS 10.3.1Spotify PremiumSpotify v8.2.0.549

  • Newbie
  • Brief description of the issue: Incorrect song name in Player.   Steps to reproduce the issue: Start this song: spotify:track:0QR17iEdrDUbLtxkJe9kBW Show the player iPhone 6s iOS 10...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Why won't all of my radio stations work?

Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song from the previous station. It is getting worse and wo...

  • Newbie
  • Why is it that sometimes (most of the time) when I try to listen to a certain radio station it doesn't work? It just says it is playing a song but it really isn't or it just keeps playing the song fr...
  • 585 Views
  • 0 replies
  • 0 likes
  • 585 Views
  • 0 replies
  • 0 likes

Solved!! Updated Spotify app; no longer have playlists

Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in with Facebook" option. Also, if I go to my profile I ...

  • Casual Listener
  • Just updated my Spotify app on my iPhone 4 (Jan. 27, 2014). All my playlists are now missing from the playlist tab. I don't believe I ever made a duplicate account because I always use the "log in wi...
  • Syreena
  • Newbie
  • 5082 Views
  • 18 replies
  • 0 likes
  • 5082 Views
  • 18 replies
  • 0 likes

Solved!! Spotify family member not premium in app

Hi,I have a spotify family account with 1 other member. This member account has been made after the invite by me to join the family.On the pc everything works fine but in the iphone app it shows that its a free account without premium.The family admi...

  • Casual Listener
  • Hi, I have a spotify family account with 1 other member. This member account has been made after the invite by me to join the family. On the pc everything works fine but in the iphone app it shows ...
  • Omeyadozier
  • Newbie
  • 25545 Views
  • 5 replies
  • 0 likes
  • 25545 Views
  • 5 replies
  • 0 likes

Deleting Songs From Queue

Currently i am on a iphone se and have a fully updated spotify.Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs from that queue. (delete from the up next list but still have t...

  • Newbie
  • Currently i am on a iphone se and have a fully updated spotify. Recently Ii have noticed that when I shuffle a playlist and it goes into my Up next Queue that I can no longer remove songs ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Feature to disable

Hi all,Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ?We just want lyrics using behind the lyrics ...ThanksPd: maybe there is a way to disable uninteresting comments...SpotifyPower.Mickaël.

  • Newbie
  • Hi all, Is anyone could answer why behind the lyrics hide the LYRICS to show us why this song talk about somthing ? We just want lyrics using behind the lyrics ... Thanks Pd: maybe there is a way...
  • MartinStoichkov
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Not all saved songs are playing offline.

Hey guys,so I've recently signed up premium.All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs dissapears and I can't listen to them offline?? Keep in ...

  • Newbie
  • Hey guys, so I've recently signed up premium. All of my songs have the green arrow (download arrow) on my saved list however when I turn off the download tab, most of the green arrows for my dogs d...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.Device: iPhone5iOS: 10.2.1 (14D27)Spotify version: 8.2.0 Explanation:I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had...

  • Newbie
  • The "Downloads" option is not displayed on "Library" tab options list. Device: iPhone5 iOS: 10.2.1 (14D27) Spotify version: 8.2.0   Explanation: I had a Premium plan and now I have up...
  • Maxim
  • Spotify Star
  • 863 Views
  • 1 replies
  • 0 likes
  • 863 Views
  • 1 replies
  • 0 likes

Playlist problem, starts to play music that is not even there.

Hi!I have a problem with my Iphone 5 and spotify.I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.)But last few months there has been a problem with it, because when i listen to it on m...

  • Newbie
  • Hi! I have a problem with my Iphone 5 and spotify. I have a certain playlist for studying that has only one song on it. (white noise, blocks everything else outside.) But last few months there has...
  • Reiszecke
  • Music Fan
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Song back button on iphone lock screen missing.

Hi, could someone look into this please? https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603 On the lock screen on iPhone, there is no back button. Just a thumbs up/down selector. https://communit...

  • Newbie
  • Hi, could someone look into this please?    https://community.spotify.com/t5/Idea-Submissions/iOS-Other-Return-to-last-song-button-gone/idi-p/1635603   On the lock screen on iPhone...
  • 1190 Views
  • 0 replies
  • 0 likes
  • 1190 Views
  • 0 replies
  • 0 likes

Playlist from PC to iPhone

Hi! I've had Spoitfy Premium for a while now but have only used the mobile app. I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mobile app the playlist shows up but it is not updated. For ...

  • Newbie
  • Hi! I've had Spoitfy Premium for a while now but have only used the mobile app.  I just downloaded the PC app and made a few new playlists and added songs to them, however when I go on to my mob...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Does Spotify use data even if playlists are available offline?

I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wouldn't use data or stream. However my data usage ha...

  • Casual Listener
  • I was curious as to if Spotify still uses data when a playlist is made "Available Offline" on the device. I use an iPhone 5, and I was under the impression that if a playlist was synced/offline it wo...
  • caren_arlante
  • Newbie
  • 131773 Views
  • 6 replies
  • 1 likes
  • 131773 Views
  • 6 replies
  • 1 likes

Random songs on Spotify shuffle

I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my skips and there were still random songs. Why?

  • Newbie
  • I have a music playlist, and whenever I click shuffle, I listen to one song in my playlist, then some random song starts playing next. I tried to skip but more random songs came. I used up all my ski...
  • 534 Views
  • 0 replies
  • 0 likes
  • 534 Views
  • 0 replies
  • 0 likes

Error Message in "Dein Mixtape"

Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there is still the same error message. Did someone knew a ...

  • Newbie
  • Since yesterday I have the "Dein Mixtape" in my library. But I that list is no content only the message "Leider ist ein Fehler aufgetreten". After a complete new app installation on my IPhone there i...
  • MartinStoichkov
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Will I loose my saved songs

If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help

  • Casual Listener
  • If I delete spotify so I have enough to space to download the update for my iphone then re-install it again will my saved songs be removed or do I need to put them all into a playlist, please help
  • Mitch141
  • Newbie
  • 9864 Views
  • 3 replies
  • 1 likes
  • 9864 Views
  • 3 replies
  • 1 likes

Spotify freezes and crashes every time I try to share music

When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. Does anyone have any troubleshooting for this problem? Thanks!

  • Newbie
  •   When trying to share music with other Spotify users directly through the app on my phone, the app freezes for about 5 seconds then just crashes. I have an Iphone 5 updated with IOS 8.0.2. ...
  • bsnewkirk
  • Newbie
  • 1171 Views
  • 3 replies
  • 0 likes
  • 1171 Views
  • 3 replies
  • 0 likes