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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64369 Views
  • 16 replies
  • 37 likes
  • 64369 Views
  • 16 replies
  • 37 likes

High battery drain using Spotify Connect

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphones or something). However this is no longer the cas...

  • Regular
  • Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphon...
  • bibs15109
  • Newbie
  • 2583 Views
  • 5 replies
  • 2 likes
  • 2583 Views
  • 5 replies
  • 2 likes

Superuser Contribution Not all downloaded songs will play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch doensn't work anymore with Spotify. Why?

PlanPremiumCountrySpainDeviceIpod Touch (Model MC086PY)Operating SystemIIOS 4.2.1 (8C148)My Question or IssueIn my Yoga Center I've been using Spotify Premium since 2013 on my Ipod Touch that is plugged to a music tower. It always worked perfectly by...

  • Casual Listener
  • Plan Premium Country Spain Device Ipod Touch (Model MC086PY) Operating SystemI IOS 4.2.1 (8C148) My Question or Issue In my Yoga Center I've been using Spotify Premium since 2013 on my Ipod ...
  • mohawkman59
  • Newbie
  • 13648 Views
  • 6 replies
  • 0 likes
  • 13648 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify group session kicks me out when I join and try to initiate playing a song

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry united states Device(iPhone, Macbook Pro)Operating System IOSMy Question or IssueWhen I join a group session cre...

  • Casual Listener
  • None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country united states   Device (iPhone, Macbook Pro) O...
  • AlejaR
  • Moderator
  • 13358 Views
  • 8 replies
  • 2 likes
  • 13358 Views
  • 8 replies
  • 2 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

  • Regular
  • Plan Premium Canada   Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1)   My Question or Issue Where did access to music go on Home. Its all podcasts...
  • Satori007
  • Regular
  • 403 Views
  • 4 replies
  • 0 likes
  • 403 Views
  • 4 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...
  • SinfulMissy29
  • Visitor
  • 11790 Views
  • 23 replies
  • 0 likes
  • 11790 Views
  • 23 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

  • Newbie
  • The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
  • 1inchD
  • Visitor
  • 980 Views
  • 3 replies
  • 4 likes
  • 980 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
  • Dian
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

  • Newbie
  • be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • Dian
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

  • Casual Listener
  • I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone.   So far I've tried: - turning off the firewall on m...
  • OscarDC
  • Moderator
  • 3464 Views
  • 6 replies
  • 0 likes
  • 3464 Views
  • 6 replies
  • 0 likes

Shortcuts on home screen nerver changes!

PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...

  • Regular
  • Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c)   My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle only works on wifi

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...

  • Newbie
  • I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi.   I have deleted the app...
  • Alex
  • Spotify Legend
  • 1194 Views
  • 9 replies
  • 0 likes
  • 1194 Views
  • 9 replies
  • 0 likes

iOS app crashing when disconnecting from car

PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...

  • Newbie
  •   Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1   My Question or Issue When getting out of my car, the app continues to play, the iOS ...
  • ofornaerypti
  • Casual Listener
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops music every 30-40 seconds

PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...

  • Newbie
  • Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...
  • kujing
  • Visitor
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

songs liked before a certain update dont trigger now playing when opening app on ios

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 16.5.1) My Question or Issuei couldnt fit the whole thing in the subject but idk how to shorten it. i play a song on pc and go on my phone to get the link for the song to send i...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 16.5.1)   My Question or Issue i couldnt fit the whole thing in the subject but idk how to shorten it. i...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Superuser Contribution One episode of aPodcast won’t play. It’s China Unscripted #210

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...

  • Casual Listener
  • I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...
  • Bish26
  • Visitor
  • 556 Views
  • 4 replies
  • 0 likes
  • 556 Views
  • 4 replies
  • 0 likes

Cómo instalo Spotify en IOS 9.3.5 sin haber tenido nunca una cuenta Apple??

Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible.Tampoco puedo hacerlo desde la cuenta apple, porque es nueva y nunca he tenido una antes.Se puede de a...

  • Visitor
  • Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible. Tampoco puedo hacerlo desde la cuenta apple, porq...
  • pablomgy17
  • Visitor
  • 44218 Views
  • 5 replies
  • 0 likes
  • 44218 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't remove a song from liked songs.

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI accidentally liked a song from one of my local files playlists. Except, it wont remove from my liked songs. I deleted the p...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue I accidentally liked a song from one of my local ...
  • HGAdam
  • Newbie
  • 5964 Views
  • 5 replies
  • 1 likes
  • 5964 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Downloading a plalist on my phone skippes songs from local files

PlanPremiumCountrySwedenDeviceiPhone SE 2020Operating SystemiOS 16.5.1 My Question or IssueI have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipp...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone SE 2020 Operating System iOS 16.5.1   My Question or Issue I have made a playlist with songs from local files on my computer. When trying to d...
  • Wuffles__
  • Regular
  • 1005 Views
  • 10 replies
  • 0 likes
  • download
    local files
  • 1005 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution I cannot log in on the app

I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect with Facebook" and have never had a problem with it. ...

  • Visitor
  • I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect wi...
  • Eni
  • Moderator
  • 39788 Views
  • 19 replies
  • 2 likes
  • 39788 Views
  • 19 replies
  • 2 likes