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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62625 Views
  • 16 replies
  • 37 likes
  • 62625 Views
  • 16 replies
  • 37 likes

iOS Spotify Won't Scrobble

So last.fm's new policy for passwords is that it has to contain a special character. When I tried to input mine in the Settings, say, it was 13 digits with the special character, and then I go back to my music and back to the Settings, my password tu...

  • Newbie
  • So last.fm's new policy for passwords is that it has to contain a special character. When I tried to input mine in the Settings, say, it was 13 digits with the special character, and then I...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Local Files not syncing to iPhone

I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a playlist with only my local files on my desktop, but...

  • Newbie
  • I'm a heavy Spotify user on my iPhone 6S Plus but there's always been the hitch of syncing files on my laptop to my iPhone. I've followed all mentioned steps on other threads with no luck. I have a p...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Repeat

Same song keeps playing until I change it ???

  • Casual Listener
  • Same song keeps playing until I change it ???
  • glicodr
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Recursos cancelados após desabilitar o spotify premium

Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento?Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se eu cancelar o spotify premium hoje vou poder usar at...

  • Newbie
  • Ao cancelar o spotify premium todos os recursos são cancelados automaticamente ou somente no dia do vencimento? Por exemplo, hoje é dia 27/03. Será renovado automaticamente o pagamento dia 23/04, se...
  • Bittencourt
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Spotify Crashes Everytime you go on to another app

Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly

  • Casual Listener
  • Every time i switch from spotify to another app the music stops playing. I have an iphone 6. The music also stops randomly
  • Nico
  • Community Legend
  • 587 Views
  • 5 replies
  • 0 likes
  • 587 Views
  • 5 replies
  • 0 likes

does not work

My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code

  • Newbie
  • My spotify does not enter, and this paid the premium package. Even putting the PIN number it says that it invalidates the code
  • laurenluvsmusic
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Artist Names missing from New Releases

When I go to Browse > New Releases, only the Album names are shown on the "New Albums and Singles" screen. I want to be able to scan this screen and find new releases from Artists I know. Now I have to tap into each album to figure out who the Artist...

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  • Newbie
  • When I go to Browse >  New Releases,   only the Album names are shown on the "New Albums and Singles"  screen.     I want to be able to scan this screen and find new rel...
  • PilotAC
  • Community Legend
  • 593 Views
  • 1 replies
  • 1 likes
  • Bug iOS
  • 593 Views
  • 1 replies
  • 1 likes

Music no longer in playlist?

I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I tried searching that song and it seems like spotif...

  • Regular
  • I am not sure what has been happening here but for the past month certain songs have been skipping. For a split second i can see the song title then it skips as if to say it is no longer available? I...
  • 349 Views
  • 0 replies
  • 0 likes
  • skipping
    songs
  • 349 Views
  • 0 replies
  • 0 likes

Personal recommendations (under Discover) now missing on iPhone 6

Hello, My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover > And from there, there would always be a bunch of personal recommendations for me — either new releases, or based on my listening preferences. This...

  • Regular
  • Hello,   My go-to for finding new music on Spotfiy for the longest time has been to go Browse> Discover >  And from there, there would always be a bunch of personal recommendations ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Gift card

I can't redeem my gift card, what do I do?

  • Newbie
  • I can't redeem my gift card, what do I do?
  • OviiiOne
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Playlist reproduction error - Shuffle

Hello there!I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection.e.g.: I'm listening song A then song B is the next in the list for the album. W...

  • Casual Listener
  • Hello there! I'm experiencing some kind of issue on my playlist. I have it ordered by album and when playing, it seems to be shuffling tracks without the shuffle selection. e.g.: I'm listening song...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

spotify premium with IOS

i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, will it work ?

  • Newbie
  • i wanted download spotify premium to my iphone but i'm not able to since the premium section doesn't show anymore. i was wondering... if i download it on the computer and then log in thru my iphone, ...
  • Hubo
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Missing options for sorting playlists

Hi, I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify every day and have a lot of playlists that I want to put in a specifi...

  • Regular
  • Hi,    I use Spotify solely on iOS devices and no longer have Spotify on any connected computers. I've noticed I can't move and sort my playlists on iOS in the same way. I use Spotify eve...
  • Magnsmid
  • Regular
  • 371 Views
  • 1 replies
  • 1 likes
  • 371 Views
  • 1 replies
  • 1 likes

Same iPhone detected as new device

Hi there,I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days).I tap "Log in with Facebook" and all my downloaded music is gone.I go to the connected devices li...

  • Newbie
  • Hi there, I use the Facebook log in and sometimes I find my user logged out of the iPhone app, even if I did not disconnected (say once every 10-12 days). I tap "Log in with Facebook" and all my do...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Song could not be played in iPhone

Hi, I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all the trouble shooting from the support site but it seems that...

  • Newbie
  • Hi,   I couldn''t seem to play the song Waltz Grace Submarine in John Mayer's Born and Raised album. It seems that other songs could be played except for that. Can anyone help me? I tried all ...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Ipod touch won't stay connected to spotify

When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few minutes after 5 minutes or more, before disconecting again. It is not set to...

  • Casual Listener
  • When using spotify on Ipod touch it will be connected for a couple of minutes, lose connection (even though I have solid wifi connection), then will only reconnect for a few  minutes after 5 min...
  • Hubo
  • Community Legend
  • 577 Views
  • 3 replies
  • 0 likes
  • 577 Views
  • 3 replies
  • 0 likes

Connecting to other devices

At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other devices when even when I'm not listening to music ...

  • Casual Listener
  • At my boiling point with this company's **bleep** service if this isn't resolved soon I'm dropping my family account and will never recommend this app again. My iPhone is randomly connecting to other...
  • Jacob
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Songs are not available

Some of my songs are not available. What is the reason ? And i'm using the premium

  • Casual Listener
  • Some of my songs are not available. What is the reason ? And i'm using the premium
  • Jacob
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

iPhone 7 iOS issues

Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song.This issues occurred around the time the last updated dropped on the App Store and is also causing my device to heat up.Is anyone else experiencing this iss...

  • Newbie
  • Hi, I'm having issues with Spotify draining my battery extremely quickly around 2-3% per song. This issues occurred around the time the last updated dropped on the App Store and is also causing my d...
  • QuiriniusGast
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: I have a new phone, downloaded Spotify, can't log in, says email sccount already in use?

I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying for a service that promises more than it actually de...

  • Newbie
  • I can't log in on my iPhone app either. Why is this even an issue!? I see it's been going on for years! Spotify, fix this already, would you? None of the work arounds work for me, so now I'm paying f...
  • MaryS
  • Roadie
  • 498 Views
  • 4 replies
  • 0 likes
  • 498 Views
  • 4 replies
  • 0 likes