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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

Doble cobro en Tarjeta de Credito

Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...

  • Newbie
  • Contrate mi paquete premium y los primeros 3 meses solo me cobrarían $9 y el tercer mes ya sería $99 pero resulta que todo el tiempo se hizo cobro doble y hoy cobraron doble vez los $99...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Has your offline playlist ever failed even after it was perfect?

For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a backup plan for playing music at a party?

  • Regular
  • For what reasons? Everything is downloaded correctly, you are in offline mode and everything is all good. Is there any risk that the app fails or anything? Should I buy tunes on iTunes to have a back...
  • 411 Views
  • 0 replies
  • 0 likes
  • Android
    iOS
    Mac
    Web Player
  • 411 Views
  • 0 replies
  • 0 likes

First Song is Played when Selecting Song in Playlist Folder All Songs Listing

Hi, I've just noticed a reproducable bug in the iOS Spotify App. If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first song in the list. If I select a song after applying a filter, it plays th...

  • Community Legend
  • Hi,   I've just noticed a reproducable bug in the iOS Spotify App.   If I go to a playlist folder, and select the 'All Songs' option, if I select a specific song it plays the first ...
  • savoiebz
  • Newbie
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Apple Carplay don't play the correct track from an album

Hey there, I have the problem that Carplay don't plays the correct track from an album.E.g.I wan't to play an track from the album "In Symphony" from Albert Hammond.Now I choose the Album and I get the list of the tracks. 1 It Never Rains in Southern...

  • Visitor
  • Hey there,   I have the problem that Carplay don't plays the correct track from an album. E.g. I wan't to play an track from the album "In Symphony" from Albert Hammond. Now I choose the Al...
  • Jckool18
  • Newbie
  • 2291 Views
  • 8 replies
  • 0 likes
  • 2291 Views
  • 8 replies
  • 0 likes

My local files playlist is gone

I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my phone's music app but only some are able to be played ...

  • Casual Listener
  • I've had to make a new itunes account and have receltly redownloaded spotify onto my iphone 6 again, today I tried to add my local files to my playlists, these files play on my computer and on my pho...
  • hkinnaird
  • Casual Listener
  • 329 Views
  • 1 replies
  • 2 likes
  • 329 Views
  • 1 replies
  • 2 likes

Play all from folder instead of from Playlist

Hey, Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in that folder I could just open de folder and hit the play button so...

  • Newbie
  • Hey,    Maybe i'm missing something here or my app is just broken but i could've swore that I could make a folder and add playlists to that folder. Instead of then going to a playlist in ...
  • Lorenzo_NGG
  • Roadie
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

  • Casual Listener
  • It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...
  • JJ1982
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

  • Regular
  • Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...
  • justinewin_
  • Roadie
  • 454 Views
  • 3 replies
  • 1 likes
  • 454 Views
  • 3 replies
  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

  • Casual Listener
  • I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞
  • Danio1
  • Casual Listener
  • 345 Views
  • 2 replies
  • 6 likes
  • 345 Views
  • 2 replies
  • 6 likes

My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

  • Newbie
  • Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...
  • Coreywtt11
  • Newbie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! when i play a song then lock screen or close spotify it now then fade the music out

hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks

  • Music Fan
  • hey,     when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone.   any insight into this problem wou...
  • Mahachusseini
  • Newbie
  • 10959 Views
  • 17 replies
  • 0 likes
  • 10959 Views
  • 17 replies
  • 0 likes

Mi cuenta ya está registrada?

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...

  • Newbie
  • Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Solved!! Counter won't stay displayed

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?

  • Casual Listener
  • On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds.  I have to tap the screen to get it to show up again.  How can I get this...
  • spot35
  • Casual Listener
  • 699 Views
  • 6 replies
  • 0 likes
  • 699 Views
  • 6 replies
  • 0 likes

Low quality iOS

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...

  • Visitor
  • I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Qualidade ruim no iPhone 6 (chiado)

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...

  • Visitor
  • Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...
  • 768 Views
  • 0 replies
  • 1 likes
  • 768 Views
  • 0 replies
  • 1 likes

Why when a song finish it doesn't start the next song?

It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why?I was on iphone 6 now on 7 and everything has been updated! Help!

  • Newbie
  • It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why? I was on iphone 6 now on 7 and everyt...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Solved!! BMW Connecteddrive - Album Track Order

Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Slightly driving me mad... Any ideas? And no shuffleplay isn't on! Any h...

  • Regular
  • Hi,   I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order.   Sli...
  • pierreddao
  • Casual Listener
  • 880 Views
  • 6 replies
  • 0 likes
  • 880 Views
  • 6 replies
  • 0 likes

que tal, saben por que se me cierra el spotify y le da preferencia al de apple music ??

cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple como le doy prioridad a spotify?'

  • Newbie
  • cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple    como le doy prioridad a spotify?'  
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Spotify super slow on iOS 10.3

I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.

  • Regular
  • I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.
  • Academic
  • Casual Listener
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Where are The All Singles of Kpop Singer "IU"?

I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and play her singles by clicking the single songs on my p...

  • Casual Listener
  • I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and pl...
  • user-removed
  • Not applicable
  • 682 Views
  • 3 replies
  • 0 likes
  • 682 Views
  • 3 replies
  • 0 likes