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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70043 Views
  • 16 replies
  • 37 likes
  • 70043 Views
  • 16 replies
  • 37 likes

All offline music deleted on iOS

It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting songs is very frustrating!!

  • Casual Listener
  • It is happening regularly that my offline music is deleted and I have to download it all again when I'm on wifi! It's very very annoying!! Your app is very unstable at the best of times but deleting ...
  • JJ1982
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! Any potential issues with playing offline playlist for six hours?

Hi,I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to work offline and iPad will be plugged into speaker, ...

  • Regular
  • Hi, I'm doing the music for a party and I've got all my playlists downloaded in my iPad to work offline. I'm paranoid about random issues. Anything I should make sure of? All songs are downloaded to...
  • justinewin_
  • Roadie
  • 454 Views
  • 3 replies
  • 1 likes
  • 454 Views
  • 3 replies
  • 1 likes

Shuffle album folder?

I updated My app yesterday and now The Shuffle function for album folders is gone, why?!

  • Casual Listener
  • I updated My app yesterday and now The Shuffle function for album folders is gone, why?! 😞
  • Danio1
  • Casual Listener
  • 345 Views
  • 2 replies
  • 6 likes
  • 345 Views
  • 2 replies
  • 6 likes

My liked from radio won't sync

Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond so I can get this figured out. Maybe I should unin...

  • Newbie
  • Hello, I am a monthly paying customer-- when I click the thumbs up, I get a, "Something went wrong" message. But then I can click the plus sign and it will add the songs to my library. Please respond...
  • Coreywtt11
  • Newbie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! when i play a song then lock screen or close spotify it now then fade the music out

hey, when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone. any insight into this problem would be gratefull. thanks

  • Music Fan
  • hey,     when i close spotify the music fades out the when i open it up again it starts. Very annoying also most of the album artwork has gone.   any insight into this problem wou...
  • Mahachusseini
  • Newbie
  • 10946 Views
  • 17 replies
  • 0 likes
  • 10946 Views
  • 17 replies
  • 0 likes

Mi cuenta ya está registrada?

Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botón gris que dice INICIAR SESIÓN que sucede? Ya reins...

  • Newbie
  • Acabo de salir de mi cuenta de spotify, al intentar ingresar nuevamente no me deja entrar al intentarlo porque dice que "ya estoy registrada" El caso es que estoy intentando iniciar sesion en el botó...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Solved!! Counter won't stay displayed

On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds. I have to tap the screen to get it to show up again. How can I get this to stay on at all times?

  • Casual Listener
  • On iPhone 6, the counter that shows time played & time remaining in the song disappears after a couple seconds.  I have to tap the screen to get it to show up again.  How can I get this...
  • spot35
  • Casual Listener
  • 689 Views
  • 6 replies
  • 0 likes
  • 689 Views
  • 6 replies
  • 0 likes

Low quality iOS

I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality.I have the Family Premium Plan and this only happens when I listen on my cell phone (iPhone 6) using the data network.I have tried ...

  • Visitor
  • I'm having problems with sound quality. The songs play with a squeak like a poorly tuned radio. Very low sound quality. I have the Family Premium Plan and this only happens when I listen on my cell ...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Qualidade ruim no iPhone 6 (chiado)

Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som.Tenho o Plano Premium Familiar e isso só acontece quando escuto no meu celular (iPhone 6) usando a ...

  • Visitor
  • Estou com problemas com a qualidade de som. As músicas reproduzem com um chiado parecido ao de uma rádio mal sintonizada. Muito baixa qualidade de som. Tenho o Plano Pr...
  • 766 Views
  • 0 replies
  • 1 likes
  • 766 Views
  • 0 replies
  • 1 likes

Why when a song finish it doesn't start the next song?

It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why?I was on iphone 6 now on 7 and everything has been updated! Help!

  • Newbie
  • It starts playing one song of my playlist, once song finishes it displays the next song...but without playing it. I have to press play again to make it go. Why? I was on iphone 6 now on 7 and everyt...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Solved!! BMW Connecteddrive - Album Track Order

Hi, I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order. Slightly driving me mad... Any ideas? And no shuffleplay isn't on! Any h...

  • Regular
  • Hi,   I have an iPhone 4s (ancient I know) which the Spotify app was originally working with connecteddrive. Up until the other month it now puts the album tracks in an odd order.   Sli...
  • pierreddao
  • Casual Listener
  • 871 Views
  • 6 replies
  • 0 likes
  • 871 Views
  • 6 replies
  • 0 likes

que tal, saben por que se me cierra el spotify y le da preferencia al de apple music ??

cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple como le doy prioridad a spotify?'

  • Newbie
  • cada que me subo al coche me cierra la app de spotify y la pone en segundo plano, abre automaticamente la de apple    como le doy prioridad a spotify?'  
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Spotify super slow on iOS 10.3

I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.

  • Regular
  • I am using Spotify on ios 10.3 beta 4 it work sometimes. Is slow when you have Extreme quality all the time. Even when i download it takes a while to load or to play.
  • Academic
  • Casual Listener
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Where are The All Singles of Kpop Singer "IU"?

I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and play her singles by clicking the single songs on my p...

  • Casual Listener
  • I collect some of her songs in my playlist, either from her albums or singles. But when I open her profile, I just only see the albums and "appears on", not her any single songs. But I can see and pl...
  • user-removed
  • Not applicable
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Contas

Boa tarde, No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia eu mantenho esses meses gratis? aguardo retorno

  • Newbie
  • Boa tarde,   No dia 28/03/2017 eu adiquiri o plano premium, mas na mesma data eu quis mudar para o familiar, sendo que no premium eu tinha ganhado 2 meses gratis, caso mude pra o plano familia...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Most songs stop after 12 seconds, I have Spotify premium

If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded song of mine. I want to be able to play whatever I w...

  • Visitor
  • If there's a song I want to listen to that I haven't heard before (discover weekly for example) it will maybe play 6-12 seconds of it or none at all before stopping; forcing me to play a downloaded s...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Share playlist or songs via Whatsapp

Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?

  • Casual Listener
  • Hello there! When I try to share any song or playlist via Whatsapp nothing happens. The buttons seems to do nothing. Do I need to configure something? Or it's just a bug?
  • lorietogonzalo
  • Casual Listener
  • 16306 Views
  • 2 replies
  • 1 likes
  • 16306 Views
  • 2 replies
  • 1 likes

Chanage song from Steering wheel controls

Hi all! I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the Steering Wheel controls as I can with a Compact Disc for inst...

  • Newbie
  • Hi all!   I have a Seat Leon Copa from 2012 and Apple iPhone 6s. I connect Spotify via bluetooth and I play my songs from Spotify well. The problem is that I can not change the song from the S...
  • 515 Views
  • 0 replies
  • 1 likes
  • 515 Views
  • 0 replies
  • 1 likes

Does a song clip played through "Facebook Music Story" count as a Spotify play?

If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song? Basically I am trying to decide if it is better to share a link to a song for our "fans" or share it as a Facebo...

  • Casual Listener
  • If I share a song as a Facebook Music Story, and people click on the song clip, does that count toward total Spotify plays for that song?   Basically I am trying to decide if it is better to s...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Deleted my Facebook

I've deleted my Facebook account and I logged automatically out. I would like to use my spotify but it isn't possible. What shall I do?

  • Newbie
  • I've deleted my Facebook account and I logged automatically out. I would like to use my spotify but it isn't possible. What shall I do?
  • OviiiOne
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes