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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79701 Views
  • 19 replies
  • 37 likes
  • 79701 Views
  • 19 replies
  • 37 likes

How can I see downloaded songs that aren't on my songs list?

I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs list. Please help me I want to see if I can recover...

  • Casual Listener
  • I'm having a problem finding a song from last week's Customized playlist and I know it's downloaded because of the green symbol it has but now the playlist is gone and the song is not under my songs ...
  • sonicsoulder
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Solved!! Can Only Go Online with WiFi. Offline with Cellular Data.

Description:Spotify will not connect/go online over cellular data. Connects immediately without a problem of WiFi. All other data-intensive/streaming apps work fine (Facebook, YouTube, Snapchat, etc.) To Reproduce:Turn off WiFi and use cellular data....

  • Casual Listener
  • Description: Spotify will not connect/go online over cellular data.  Connects immediately without a problem of WiFi.  All other data-intensive/streaming apps work fine (Facebook, Y...
  • NguyenJulian
  • Casual Listener
  • 2388 Views
  • 1 replies
  • 0 likes
  • 2388 Views
  • 1 replies
  • 0 likes

iPad app

We need help on our iPad spotify isn't working keeps saying we are timed out and need to contact you

  • Newbie
  • We need help on our iPad spotify isn't working keeps saying we are timed out  and need to contact you
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

iOS app DNS weirdness...

I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all. When I use the DNSCrypt server, the iOS just gives the standard "error, can't connect". I se...

  • Casual Listener
  • I use DNSCrypt for my DNS on my home server and for some reason the Spotify iOS app just CANNOT deal with that - while every other app has no problem at all.  When I use the DNSCrypt server, the...
  • quickmana32
  • Regular
  • 1079 Views
  • 2 replies
  • 0 likes
  • dns
    dnscrypt
    iOS 10
  • 1079 Views
  • 2 replies
  • 0 likes

Música que no tengo.

En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?臘‍

  • Casual Listener
  • En mi repertorio en modo Offline aparecen canciones que no he descargado en color gris...¿que está pasando?🤦🏻‍♀️
  • jaferbp
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Downloaded songs not playing offline - iPhone

I've tried searching the forums and not come up with a solution to the my offline problem.I am a Spotify Premium user, and none of my downloaded songs play offline. I have tried:Restarting my deviceA clean reinstallation of SpotifyRedownloading all t...

  • Music Fan
  • I've tried searching the forums and not come up with a solution to the my offline problem. I am a Spotify Premium user, and none of my downloaded songs play offline.   I have tried: Restart...
  • user-removed
  • Not applicable
  • 1843 Views
  • 9 replies
  • 4 likes
  • 1843 Views
  • 9 replies
  • 4 likes

PREMIUM: Dropbox songs not playable in offline mode!

Good morning, I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the downloaded switch, and the device is hooked up to the compu...

  • Regular
  • Good morning,   I'm unable to sync files from dropbox on my iPhone7 plus (I have plenty of room), the app is enabled on my firewall, all software is up to date, both playlists are green on the...
  • thisissostupid9
  • Regular
  • 1285 Views
  • 1 replies
  • 1 likes
  • 1285 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify premium on iPhone 7 keeps logging me out

I have spotify premium on my new Iphone 7. I play music for work and rely on it. I keep getting error message saying my token has expired. Failed! Refresh token to Login failed. Please login againLogin woth SpotifyClear Cookies Also, sometimes I cant...

  • Newbie
  • I have spotify premium on my new Iphone 7.  I play music for work and rely on it. I keep getting error message saying my token has expired.  Failed! Refresh token to Login failed. Please ...
  • Mara_F
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

  • Newbie
  • Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...
  • Mara_F
  • Roadie
  • 800 Views
  • 1 replies
  • 0 likes
  • 800 Views
  • 1 replies
  • 0 likes

Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

  • Newbie
  • I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...
  • 602 Views
  • 0 replies
  • 0 likes
  • 602 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

  • Casual Listener
  • Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...
  • dlalic
  • Casual Listener
  • 14694 Views
  • 1 replies
  • 1 likes
  • Raumfeld
    Spotify Connect Volume Control
  • 14694 Views
  • 1 replies
  • 1 likes

I can't log in

I have Spotify premium for like 7 months now and never had any problems with it.Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a information about Spotify that I can just use it 14 days in...

  • Newbie
  • I have Spotify premium for like 7 months now and never had any problems with it. Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a inform...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Conectar cuenta con facebook

Hola comunidad ! no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada en la aplicacion desde el celular. Gracias de antemano

  • Newbie
  • Hola comunidad !   no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada e...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

  • Regular
  • Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...
  • thomaswright8
  • Regular
  • 1253 Views
  • 6 replies
  • 0 likes
  • 1253 Views
  • 6 replies
  • 0 likes

Facebook log in via iPhone

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, disconnected all the devices, tried to reload etc, n...

  • Newbie
  • I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, d...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Offline songs won't play when in another country?

Hello, I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access.... What gives? I don't have a roaming plan, so I can't turn my cellular data on while in the U...

  • Regular
  • Hello,    I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access....   What gives?  ...
  • philipgreenberg
  • Newbie
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Solved!! Local files will not sync to iphone

Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local folders. I cannot get the songs to sync to my iphone-...

  • Newbie
  • Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local fo...
  • ViceKnightTA
  • Casual Listener
  • 64091 Views
  • 25 replies
  • 5 likes
  • 64091 Views
  • 25 replies
  • 5 likes