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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62646 Views
  • 16 replies
  • 37 likes
  • 62646 Views
  • 16 replies
  • 37 likes

No reconoce mi pago por app store

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor

  • Newbie
  • Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...
  • Maxim
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

My collaborative playlist won't show up my public playlists

Hi,I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public playlist they follow, but for some reason it doesn't...

  • Casual Listener
  • Hi, I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public...
  • user-removed
  • Not applicable
  • 15485 Views
  • 2 replies
  • 11 likes
  • 15485 Views
  • 2 replies
  • 11 likes

Bug Report: Streaming quality preferences is reset with every app update

iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

  • Casual Listener
  •  iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Bug Report: iOS app freezes when opened from background with weak internet connection

iPhone 6S, iOS10.1, app version 7.7.0.850When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is completely frozen. The only way how to make it work is to kill the app...

  • Casual Listener
  • iPhone 6S, iOS10.1, app version 7.7.0.850 When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is compl...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Spotify app will not connect

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it to connect, but with no luck. I need to be connected...

  • Newbie
  • So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it t...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

How Am I Out of Storage??

I went to download another playlist and it says there isnt enough room?I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get more storage for my playlists on an iphone? Is there a...

  • Newbie
  • I went to download another playlist and it says there isnt enough room? I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get m...
  • Goslopo
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Please look into Carplay

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App?What is the point in having carplay if i need to pull out my phone to start songs from recently added? An...

  • Newbie
  • Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App? What is the point in having carplay if i need to p...
  • lesco1
  • Newbie
  • 521 Views
  • 1 replies
  • 11 likes
  • 521 Views
  • 1 replies
  • 11 likes

Solved!! New to spotify: how do I play an album (in order)?

Hi, We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid... I can find an album, but there's no "play" button. There's only a "shu...

  • Casual Listener
  • Hi,   We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid...   I...
  • dwes2
  • Casual Listener
  • 34638 Views
  • 2 replies
  • 7 likes
  • 34638 Views
  • 2 replies
  • 7 likes

Songs that say there downloaded wont play when offline

Hello, If anyone could give me some poiners on my situation i would greatly appriciate it. When i download a song onto my phone from spotify parts of sertain songs will download. For example there was a song that i wanted downloaded on my phone calle...

  • Casual Listener
  • Hello,   If anyone could give me some poiners on my situation i would greatly appriciate it.   When i download a song onto my phone from spotify parts of sertain songs will downloa...
  • 121100
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

wont play certain songs, and only plays the first 10 seconds of other songs

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seconds and then it will stop and not play the song at ...

  • Visitor
  • lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seco...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

iOS Spotify app crashes

The app automatically crashes everytime after selecting the Artists list

  • Casual Listener
  • The app automatically crashes everytime after selecting the Artists list
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Ayuda

Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias

  • Casual Listener
  • Premium....Como puedo seleccionar varios temas de mi biblioteca y eliminarlos para no seleccionarlos 1 por 1, gracias
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Spotify playing even if closed?

Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some reason music starts playing? I'll take my phone and m...

  • Casual Listener
  • Every night I close my apps before I go to sleep. When I get up and put my phone and earbuds in my pocket, eventually the pause/play button on my earbuds gets pressed on accident and then for some re...
  • howdthattaste
  • Regular
  • 2231 Views
  • 1 replies
  • 0 likes
  • 2231 Views
  • 1 replies
  • 0 likes

Spotify can't play offline

Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can somebody help me with this? Thank you

  • Newbie
  • Hello, I'm a premium user but my spotify just won't play offline in my iPod, but it works fine at my Android phone. I already turned on the offline mode but I still can't play music from my iPod. Can...
  • firefiey1
  • Gig Goer
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Partify / Spotify Party Mode Cambio de dispositivo

Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s.Gracias.

  • Regular
  • Cambiare mi dsipositivo, que pasara con la musica que ya tengo descargada? la voy a perder? tengo un iphone 5s y lo cambiare por un 6s. Gracias. 
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

7 day free trial

Hi I loged in for my first time and it don't let me try the 7 day free trial

  • Newbie
  • Hi I loged in for my first time and it don't let me try the 7 day free trial
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

How to download

It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.

  • Newbie
  • It's saying im needing wifi to download my playlist i never had to do that before. My first time having an iPhone so not to sure how to figure that out.
  • Sabrina_qj
  • Music Fan
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Some songs won't download for offline listening

Hello, I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I don't think I reach that limit but still I removed all my o...

  • Newbie
  • Hello,   I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I...
  • ToolboxT
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Trying to download to saved songs.

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download. Even though I have wifi turned on and I've made su...

  • Newbie
  • Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download....
  • ToolboxT
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes