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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62778 Views
  • 16 replies
  • 37 likes
  • 62778 Views
  • 16 replies
  • 37 likes

Playlists not showing up

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

  • Newbie
  • My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?
  • klee1214
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Inbox gone on app

I can't find the inbox for sharing music with friends on the apple box. Help!I can no longer find it on the top right after clicking on my profile...

  • Newbie
  • I can't find the inbox for sharing music with friends on the apple box. Help! I can no longer find it on the top right after clicking on my profile...
  • newyearseves
  • Regular
  • 2366 Views
  • 1 replies
  • 0 likes
  • 2366 Views
  • 1 replies
  • 0 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

  • Casual Listener
  • Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...
  • hvredz
  • Casual Listener
  • 735 Views
  • 1 replies
  • 0 likes
  • Blackscreen
    iphone
    iPhone 6s
    restart
  • 735 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

  • Casual Listener
  • Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?
  • wingshq
  • Community Legend
  • 796 Views
  • 9 replies
  • 0 likes
  • 796 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

  • Casual Listener
  • Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill
  • Jacob
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

  • Newbie
  • I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

  • Newbie
  • I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...
  • Bittencourt
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

  • Regular
  • Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...
  • rinhon
  • Newbie
  • 2231 Views
  • 21 replies
  • 0 likes
  • 2231 Views
  • 21 replies
  • 0 likes

Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

  • Casual Listener
  • So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  
  • Goslopo
  • Roadie
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

  • Newbie
  • Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

  • Newbie
  • J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

  • Newbie
  • When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...
  • 3423 Views
  • 0 replies
  • 4 likes
  • 3423 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

  • Newbie
  • If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play
  • bawesome1234
  • Newbie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

  • Casual Listener
  • I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...
  • Catcatattack87
  • Casual Listener
  • 759 Views
  • 3 replies
  • 0 likes
  • 759 Views
  • 3 replies
  • 0 likes

Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

  • Regular
  • As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...
  • pink_oboe
  • Casual Listener
  • 13460 Views
  • 20 replies
  • 20 likes
  • 13460 Views
  • 20 replies
  • 20 likes

Playlist Reshuffling

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will restart the playlist with a different song? Every ti...

  • Newbie
  • Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will r...
  • 980 Views
  • 0 replies
  • 0 likes
  • 980 Views
  • 0 replies
  • 0 likes

Listen playlist without radio

Hello, I would like to listen to my playlist without the radio launching with, how to do?

  • Casual Listener
  • Hello, I would like to listen to my playlist without the radio launching with, how to do?
  • Romu83
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Why does my spotify change appearance sometimes?

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading them here.

  • Casual Listener
  • Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading the...
  • sindreg
  • Gig Goer
  • 542 Views
  • 2 replies
  • 0 likes
  • 542 Views
  • 2 replies
  • 0 likes

Songs end 12 secondes early instead of overflowing

Hi Guys, The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 12 secondes and the next song begins, what could be the probl...

  • Newbie
  • Hi Guys,   The song used to overflow in to the next song at the end of a song (last 12 seconds) since I got the iPhone 7 this isn't happening anymore. Instead the song just stops at the last 1...
  • Bittencourt
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes