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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77576 Views
  • 16 replies
  • 37 likes
  • 77576 Views
  • 16 replies
  • 37 likes

[iOS] Siri Integration with the iOS 10 Siri Developer API

Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?

  • Newbie
  • Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Starbucks Linking

I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks app and it shows the account not linked. I've tried l...

  • Casual Listener
  • I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks ap...
  • itu_
  • Community Legend
  • 858 Views
  • 3 replies
  • 1 likes
  • 858 Views
  • 3 replies
  • 1 likes

Automatically logging in to brother's account through Facebook

I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his. I have facebook installed on my iPad, I'm logged in with ...

  • Casual Listener
  •   I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his...
  • Josnl89
  • Casual Listener
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Url Schemes search (App link) not working

Hello everyone, Brief description of the issue:We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash. Steps to reproduce the issue:The step can be reproduced without code, just open safari and ...

  • Newbie
  • Hello everyone,   Brief description of the issue: We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash.   Steps to r...
  • nferocious76
  • Regular
  • 2369 Views
  • 1 replies
  • 0 likes
  • 2369 Views
  • 1 replies
  • 0 likes

When will premium buy button be fixed on iOS

Defect in iOS app that means when try to buy premium (press button) nothing happens.If anyone knows someone at Spotify please ask them to test & fixIf you only test one Burton test this

  • Casual Listener
  • Defect in iOS app that means when try to buy premium (press button) nothing happens. If anyone knows someone at Spotify please ask them to test & fix If you only test one Burton test this
  • Antonytm
  • Casual Listener
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Help!!! Subscribed to premium but still on free mode

I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..

  • Newbie
  • I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

premium

I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data. Am I doing something incorrect?

  • Newbie
  • I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data.  Am I doing something incorrect?
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Recurring 30 day trial but I just want to buy!?

I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having the 30 day trial however it won't let me proceed, a...

  • Newbie
  • I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having ...
  • MattSuda
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Spotify is downloading all the Music again

After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the Library, but it is downloading everything again. Sp...

  • Casual Listener
  • After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the ...
  • Flxxx
  • Casual Listener
  • 2152 Views
  • 6 replies
  • 0 likes
  • 2152 Views
  • 6 replies
  • 0 likes

Solved!! spotify syncing issue on ipod touch

Sorry if this has been answered but I didn't see it. I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that. I went through and spent about 2 hours saving enough albums to really have a base c...

  • Regular
  • Sorry if this has been answered but I didn't see it.   I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that.   I went through a...
  • crazbound
  • Regular
  • 2909 Views
  • 5 replies
  • 0 likes
  • 2909 Views
  • 5 replies
  • 0 likes

Usin spotify to control multiple devices-bandwidth usage

Hi all,If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone?I ask because my mobile and ipad have different mobile usage allowances.Can anyone help?

  • Newbie
  • Hi all, If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone? I ask because my mobile and ipad ...
  • Jacob
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

  • Visitor
  • Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Não consigo acessar

Não consigo entrar na minha conta pelo iPhone 5S. Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse endereço de e-mail". Já tentei mudar a senha e desinstala...

  • Newbie
  • Não consigo entrar na minha conta pelo iPhone 5S.  Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse ...
  • Bittencourt
  • Spotify Star
  • 861 Views
  • 1 replies
  • 0 likes
  • 861 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps freezing on iOS

The updated design looks great, but since the update it has become quite sluggish and unresponsive. Usually once the application has just started or reloaded it appears to hang, I think it's stuck making a http request to validate the session. The pr...

  • Casual Listener
  • The updated design looks great, but since the update it has become quite sluggish and unresponsive. Usually once the application has just started or reloaded it appears to hang, I think it's stuck ma...
  • andy_garay75
  • Newbie
  • 28014 Views
  • 8 replies
  • 0 likes
  • 28014 Views
  • 8 replies
  • 0 likes

Solved!! Offline & Storage

I am a premium member but my technology skills are not. I have an Iphone 6 and have quite a few playlists that I have marked as "available offline" but I do not see what is the maximum on that I am able to do. Yesterday, when I was downloading some t...

  • Casual Listener
  • I am a premium member but my technology skills are not. I have an Iphone 6 and have quite a few playlists that I have marked as "available offline" but I do not see what is the maximum on that I am a...
  • Spilly70
  • Casual Listener
  • 542 Views
  • 2 replies
  • 0 likes
  • 542 Views
  • 2 replies
  • 0 likes

shuffle mode

I can play any song I want on iPad but I can only play songs in shuffle mode on iPhone

  • Newbie
  • I can play any song I want on iPad but I can only play songs in shuffle mode on iPhone
  • Hubo
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Previous version

I am using the ios 10.2.1 and I want to back to previous vesion of spotify.How can ı do that??

  • Casual Listener
  • I am using the ios 10.2.1 and I want to back to previous vesion of spotify.How can ı do that??
  • Gizembasar1996
  • Casual Listener
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

When GPS is open.

When GPS is open the spotify app Don't ajust the screen.First i open GPS tomtomThen open Spotify and look like this:

  • Newbie
  • When GPS is open the spotify app Don't ajust the screen. First i open GPS tomtom Then open Spotify and look like this:
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Ads

Hey people! Is there any solutions if my problem is that I have too much ads???? I don't know why, but every 3-4 songs there are like 4 ads of 30 seconds that starts and it's annoying af. Please help.

  • Newbie
  • Hey people! Is there any solutions if my problem is that I have too much ads???? I don't know why, but every 3-4 songs there are like 4 ads of 30 seconds that starts and it's annoying af. Please help.
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Solved!! Spotify automatically saved albums on iphone when 'saved'

I start using Spotify (premium) today and spotify automatically downloads albums on iphone when 'saved' - it doesn't matter of the "offline mode" is off or on. why is that? And what good is the "offline mode" for then? I would love to have a big libr...

  • Casual Listener
  • I start using Spotify (premium) today and spotify automatically downloads albums on iphone when 'saved' - it doesn't matter of the "offline mode" is off or on. why is that? And what good is the "offl...
  • meldoom
  • Casual Listener
  • 2735 Views
  • 5 replies
  • 0 likes
  • 2735 Views
  • 5 replies
  • 0 likes