Subscription still free even paid premium

im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription

• neeko123
• Newbie
• im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription
• 2017-03-03 10:45:25 PM
• 198 Views
• 0 replies
• 0 likes

Playing in the car

I am a new premium subscriber using my Ipad with no problems.I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred. There is no Bluetooth on the car audio but there is...

• Bogg
• Newbie
• I am a new premium subscriber using my Ipad with no problems. I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred...
• 2017-03-03 7:22:50 PM
• 249 Views
• 0 replies
• 0 likes

Noise from iPhone speakers when using spotify connect

When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.

• dimson
• Newbie
• When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.
• 2017-03-03 7:20:25 PM
• 230 Views
• 0 replies
• 0 likes

When adding members to my family plan they just end up having to repeat the steps and get nowhere

• Caltrez
• Newbie
• 2017-03-03 7:19:52 PM
• 204 Views
• 0 replies
• 0 likes

Superuser Contribution Trouble playing music

Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.

• Cole-2000
• Newbie
• Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.
• 2017-03-03 2:34:12 PM
• 2017-03-03 6:40:31 PM
• Melody
• Spotify
• 266 Views
• 1 replies
• 0 likes

Criei a conta no computador e não consigo acessar no app

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail".Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o app, sair da minha conta no computador e nada!Eu sei qu...

• Cabscor
• Newbie
• Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail". Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o ap...
• 2017-03-03 4:34:01 PM
• 263 Views
• 0 replies
• 0 likes

Sorting search results by popularity on Mobile

Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easiest and quickest of UI fixes. I would imagine MOST people use spo...

• jaaaaaaaaaaaa
• Casual Listener
• Why is this not possible on mobile?   On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile?  This seems like the easie...
• 2017-03-03 4:27:45 PM
• 344 Views
• 0 replies
• 1 likes

Superuser Contribution Försök att ansluta till Spotify nådde tidsgränsen????

Min musik slutade just att fungera?Varför??Går in via Sonos (har alltid fungerat tidigare..?)

• Mellinder
• Newbie
• Min musik slutade just att fungera? Varför?? Går in via Sonos (har alltid fungerat tidigare..?)
• 2017-03-01 1:53:03 PM
• 2017-03-03 3:30:39 PM
• meahtenoha
• Spotify
• 1019 Views
• 4 replies
• 0 likes

No reconoce mi pago por app store

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor

• Jose080691
• Newbie
• Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...
• 2017-02-27 8:31:42 PM
• 2017-03-03 2:19:35 PM
• Maxim
• Spotify Star
• 517 Views
• 1 replies
• 0 likes

Bug Report: Streaming quality preferences is reset with every app update

iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

• 11127712444
• Casual Listener
•  iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.
• 2017-03-03 11:30:29 AM
• 162 Views
• 0 replies
• 0 likes

Bug Report: iOS app freezes when opened from background with weak internet connection

iPhone 6S, iOS10.1, app version 7.7.0.850When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is completely frozen. The only way how to make it work is to kill the app...

• 11127712444
• Casual Listener
• iPhone 6S, iOS10.1, app version 7.7.0.850 When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is compl...
• 2017-03-03 11:12:32 AM
• 222 Views
• 0 replies
• 0 likes

Spotify app will not connect

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it to connect, but with no luck. I need to be connected...

• alana193
• Newbie
• So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it t...
• 2017-03-03 8:17:56 AM
• 308 Views
• 0 replies
• 0 likes

How Am I Out of Storage??

I went to download another playlist and it says there isnt enough room?I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get more storage for my playlists on an iphone? Is there a...

• akoeritzer6590
• Newbie
• I went to download another playlist and it says there isnt enough room? I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get m...
• 2017-03-03 1:30:12 AM
• 2017-03-03 1:55:17 AM
• Goslopo
• Roadie
• 269 Views
• 1 replies
• 0 likes

Please look into Carplay

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App?What is the point in having carplay if i need to pull out my phone to start songs from recently added? An...

• Steelzeh
• Newbie
• Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App? What is the point in having carplay if i need to p...
• 2017-02-20 8:30:30 PM
• 2017-03-03 1:43:07 AM
• lesco1
• Newbie
• 528 Views
• 1 replies
• 11 likes

Songs that say there downloaded wont play when offline

Hello, If anyone could give me some poiners on my situation i would greatly appriciate it. When i download a song onto my phone from spotify parts of sertain songs will download. For example there was a song that i wanted downloaded on my phone calle...

• 121100
• Casual Listener
• Hello,   If anyone could give me some poiners on my situation i would greatly appriciate it.   When i download a song onto my phone from spotify parts of sertain songs will downloa...
• 2017-03-01 11:30:32 PM
• 2017-03-02 11:21:58 PM
• 121100
• Casual Listener
• 343 Views
• 2 replies
• 0 likes

wont play certain songs, and only plays the first 10 seconds of other songs

lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seconds and then it will stop and not play the song at ...

• user-removed
• Visitor
• lately, some songs will just not play. The song before might play fine or do the same thing, but it seems random which songs will work and which ones wont. Some songs also only play the first 10 seco...
• 2017-03-02 10:13:24 PM
• 467 Views
• 0 replies
• 0 likes